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KIA advertises that their Sorento (and possibly other models) comes with a 100,000 mile warranty. I experienced the need to replace my 2015 Sorento engine... with 94,000 miles on it, while traveling through Virginia. Hart KIA (Salem, VA) took care of replacing the engine at no cost to us, and providing a rental car to complete our 3,000 mile round trip, also at no cost to us. I highly recommend KIA for their steadfast support of their customers and for standing behind their warranty.
My wife and I have purchased three cars from Hart over the past several years! These folks are pleasant to deal with and are trustworthy. Both sales and... service departments go above and beyond to assure customer satisfaction. Highly recommended!
William and Eric we very helpful. William was mannerly and knowledgeable. Eric got us through the paperwork Very quickly and efficiently. The Manager... (I forget his name regrettably )very friendly also
I went in looking for a cheap used car and left the lot with a BRAND NEW KIA! I am extremely happy with the car and thanks to McKinley and the team, I... have something reliable and won't have to get another job to pay for it!! Beautiful car, amazing people.
Bought my first Kia on Saturday & I couldn’t be happier with my purchasing experience at Hart Kia. Margeau was so sweet & knowledgable and not pushy at... all. Was given a very fair amount for my trade in and was just very pleased with the whole process.
Probably a good place to Purchase a car! Worst place for warrenty work! They like women and men that push Pencils or not mechanically inclined! I have... been Lied to and researched what they told me! They have taken my money! Everyone is liable,False Advertising is against the law! Even for me!
2018 and I returned again ((#3) to David Powell at Hart Motors. I am NEVER disappointed and always thrilled to work with such pleasant people who make... buying a good thing!!! David Powell is MY sales person and now I cannot imagine working with anyone else. If David Powell is at Hart Kia.............so am I. You can't go wrong, Call David Powell at Hart Motors for the best least expensive, safest, most loved vehicle you will ever own..He knows how to work for HIS customer sand does it every day..so go browse , no pressure AT ALL..They allow you to look and compare. Can't be beat! A continually returning customer!!!! I will go back in again I am sure.
Everyone was very helpful when purchasing my new Kia and made sure I could get the payments within my budget. I would definitely recommend buying a vehicle... from Hart.
This is the second kia optima i have purchased from hart kia and was a pleasure dealing with Eric Darby. Great people skills and no pressure in the purchase... process and very knowledgeable and helpful in explaining the functions of the vehicle. Definitely will be back when ready to purchase another vehicle.
My husband and I really enjoyed our experience with Hart Motor Co. The salesman Willie K was very helpful from the first phone call to the final purchase.... Wille was very knowledgable on the Kia Optima. I liked the fact that he took the time to show us all features that the Optima had to offer. I would highly recommend Hart Motors Co. and salesman Willie K.