Hart GMC Kia

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
34 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    April 16, 2021

    This is my 2nd Kia Soul from Hart Motor Company. Eric Darby worked so hard till he found the right Soul for me. Betty in services, knows her stuff when... it comes to helping to get your car fixed. There is no pressure and the whole team will work to get what you need. Highly recommend Hart Motor Company.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 15, 2021

    We had a great experience at Hart Kia the car we chose for our GRANDAUGHTER was the 2021 Kia Forte beautiful car loaded and just what we needed to make... her travels safe for college our salesman Johnny Ford was excellent no pressure but so knowledgeable about this car congratulations Hailey safe driving make great grades in college

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 28, 2020

    Willie K was absolutely wonderful to work with. I highly recommend him as a salesman for your next purchase! The Telluride is so comfortable and roomy.... It has great features and perfect size for road trips!!! I feel much safer in this SUV than my Ford Escape.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 1, 2020

    I can’t say enough good things about Hart Kia in Roanoke. I purchased 2 automobiles from this dealership in the last 2 years. The sales staff is efficient,... precise and forthcoming. The service is excellent. A Altuzarra

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 23, 2019

    KIA advertises that their Sorento (and possibly other models) comes with a 100,000 mile warranty. I experienced the need to replace my 2015 Sorento engine... with 94,000 miles on it, while traveling through Virginia. Hart KIA (Salem, VA) took care of replacing the engine at no cost to us, and providing a rental car to complete our 3,000 mile round trip, also at no cost to us. I highly recommend KIA for their steadfast support of their customers and for standing behind their warranty.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 9, 2019

    My wife and I have purchased three cars from Hart over the past several years! These folks are pleasant to deal with and are trustworthy. Both sales and... service departments go above and beyond to assure customer satisfaction. Highly recommended!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    November 1, 2018

    William and Eric we very helpful. William was mannerly and knowledgeable. Eric got us through the paperwork Very quickly and efficiently. The Manager... (I forget his name regrettably )very friendly also

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 29, 2018

    I went in looking for a cheap used car and left the lot with a BRAND NEW KIA! I am extremely happy with the car and thanks to McKinley and the team, I... have something reliable and won't have to get another job to pay for it!! Beautiful car, amazing people.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 21, 2018

    Bought my first Kia on Saturday & I couldn’t be happier with my purchasing experience at Hart Kia. Margeau was so sweet & knowledgable and not pushy at... all. Was given a very fair amount for my trade in and was just very pleased with the whole process.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    May 9, 2018

    Probably a good place to Purchase a car! Worst place for warrenty work! They like women and men that push Pencils or not mechanically inclined! I have... been Lied to and researched what they told me! They have taken my money! Everyone is liable,False Advertising is against the law! Even for me!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
View More Reviews