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Reviews

3.0
11 lifetime reviews.
  • Had to pay someone else to finish their work.

    got charged for work on my car that they couldn't complete and had to pay someone else to do. When I brought it to the attention of the person who...


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    got charged for work on my car that they couldn't complete and had to pay someone else to do. When I brought it to the attention of the person who takes in the car while picking it up, he took my receipt and said they would call. I got a call that they could fix it if i replaced a whole door panel (another 500+ dollars). or I could "do it on my own". I found someone else to do the work which took all of getting the right clip and 30 minutes. Went back to the dealership to pickup my receipt and told them how easy a solution it was. They just said "oh that's great you got it fixed what did they do?" but did not refund the money I paid having them to fail at fixing it. I was willing to deal with the higher than average labor rates due to the convenience, but I wasn't expecting shoddy repair work from a Chevy dealership. It makes me worry about the rest of my repairs in the long run as well. its $58 out of a $800 dollar bill so in the grand scheme of things it it isn't much, i'm just more disappointed at how little they cared about making it right by the customer since they made no attempt to do so and I had to make the extra effort to find another repair shop, make an appointment, and pay someone else to complete the job. Lesson learned.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Always pleasant

    The service dept is never any better than excellent. I'm always greated with a smile and open arms and made to feel very valued as a customer each...


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    The service dept is never any better than excellent. I'm always greated with a smile and open arms and made to feel very valued as a customer each and every visit.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Rude and waste of my day.

    I had my car inspected and it failed due to ball joints. I replaced them on a Monday. I called them and asked when I could come back to get an off...


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    I had my car inspected and it failed due to ball joints. I replaced them on a Monday. I called them and asked when I could come back to get an official state sticker. Saturday a 9am was the quickest they could get me in. Keep in mind all they had to do is look at the repairs and put the sticker on. I got there early and waited for an hour before I went to check on the progress. My truck hadn't moved. I said something to the service attendant and they had an additude and responded we will get to it. This should not have taken more than 20 minutes and the rude attendant was unacceptable.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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