First Team Hyundai Nissan Subaru

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
317 lifetime reviews.
  • 1.0 out of 5
    December 12, 2020

    We were in the Market for a new Nissan Altima and went in there and found one with a price tag of $22,000 on the windshield. It had everything we were... looking for and we took it for a test drive and decided we were interested in buying it. We told the salesman (Lowell was his name) to run the numbers. He did and gave us them to us. That is where the fun started. On the top line was a figure of 29K!! They then subtracted rebates and discounts and got a number of 24K for the adjusted sales price which was still 2K above the price on the windshield. Then they added processing fees, transportation fee, environmental package (rust proofing etc), taxes, and a warranty for a total price of over $31,400!!! That was over 9K over the price they have advertised on the cars windshield!!! This is a good car dealer to stay away from unless you are into getting ripped off. We will never go back. We ended up buying a Toyota Camry instead.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    June 23, 2016

    Fast, friendly service. Clean and accommodating waiting area with WIFI and refreshments. Best option for scheduling service is via their online website.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 24, 2012

    We worked with First Team Auto and received knowledgeable assistance, thoughtful attention and a great price on a quality automobile!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 5 found this review helpful. Did you?
  • 4.0 out of 5
    June 22, 2016

    I was given the highest possible payment amount first and then we worked our way down from there instead of the Opposite

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 17, 2016

    It's a "feel good" place! everytime I visit this place, I come out feeling better than I arrived. Everyone treats John and I with such friendly attitudes... and seems to be there to make our experience nicer!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very p...leased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Gary Baber Vice President gbaber@firstteamauto.com

  • 5.0 out of 5
    June 16, 2016

    Staff was very po!ite, courteous, and helpful. I felt like they were genuinely interested in helping me. They were very knowledgeable and explained things... up front.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marquita - Thanks for your positive feedback! We're glad to hear that our team was knowledgeable, courteous, and helpful! We strive to provide excelle...nt customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Gary Baber Vice President gbaber@firstteamauto.com

  • 5.0 out of 5
    June 6, 2016

    Professionalism. I will take new maxima there again. Appreciate the kindness and attentiveness. Facility is clean, modern, well maintained. When I got... there my car was taken straight back to be serviced

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jennifer, it's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate th...e time it took for you to give us this feedback. We value our customers and we look forward to seeing you on your next visit. Best, Gary Baber Vice President gbaber@firstteamauto.com

  • 5.0 out of 5
    June 2, 2016

    The scheduling was easy and I did not have to wait all day for my car to be serviced. Friendly staff.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John. thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to... doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Best, Gary Baber Vice President gbaber@firstteamauto.com

  • 4.0 out of 5
    May 26, 2016

    Every one was so good to deal with, answer your questions, and help meet your needs, made you feel like family

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Betty, thank you for taking the time to share your feedback. Each employee is a valued member of the First Team team and we all strive to provide exce...llent service! We look forward to seeing you again in the future. Thanks again! Best, Michael H. Munsey General Sales Manager mmunsey@firstteamauto.com

  • 5.0 out of 5
    May 26, 2016

    Fast and courteous service department. Easy to deal with. No pressure sales staff. Knowledgeable service department. Very clean waiting area.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thomas, thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward ...to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Best, Gary Baber Vice President gbaber@firstteamauto.com

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