First Team Hyundai Nissan Subaru

Reviews

Average Ratings

4.9
437 lifetime reviews. Includes reviews from DealerRater.com
  • Subaru purchase

    We worked with First Team Auto and received knowledgeable assistance, thoughtful attention and a great price on a quality automobile!


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    We worked with First Team Auto and received knowledgeable assistance, thoughtful attention and a great price on a quality automobile!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 5 found this review helpful. Did you?

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  • Love my new Nissan Rogue!
    October 21, 2017

    The staff at First Team Nissan was extremely friendly and knowledgeable. I knew I needed an AWD vehicle but didn't know where to begin, Tyler Mund...

    First Team Nissan

    From all of us at our dealership, we sincerely thank you for taking the time to write about your experience with our team. Everyone at First Team ...


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    The staff at First Team Nissan was extremely friendly and knowledgeable. I knew I needed an AWD vehicle but didn't know where to begin, Tyler Mundy helped me find a vehicle to meet my families needs at a great price. The rest of the staff was there to assist whenever needed. I will recommend this dealership to my family and friends.

    Does recommend this dealer
    First Team Nissan

    From all of us at our dealership, we sincerely thank you for taking the time to write about your experience with our team. Everyone at First Team Nissan strives to create a positive buying experience for every customer. They will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Take care! Best,


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  • Totally Awesome
    October 4, 2017

    This was my second purchase from First Team. I now own a 2016 Nissan 370Z and a 2017 Nissan Sentra. The buying experience was quick and accurate. ...

    First Team Nissan

    From all of us at our dealership, we sincerely thank you for taking the time to write about your experience with our team. Everyone at First Team ...


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    This was my second purchase from First Team. I now own a 2016 Nissan 370Z and a 2017 Nissan Sentra. The buying experience was quick and accurate. The staff are friendly and knowledgeable. I recommend buying your next Nissan Hyundai Subaru or VW from First Team. And please see Mark Hardin for the best buying experience.

    Does recommend this dealer
    First Team Nissan

    From all of us at our dealership, we sincerely thank you for taking the time to write about your experience with our team. Everyone at First Team Nissan strives to create a positive buying experience for every customer. They will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Take care! Best,


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  • 2017 Altima
    October 1, 2017

    We weren't really in the market for a new car, but after speaking with Jeff Mattox at First Team and looking at Nissan Altimas, we decided to buy....

    First Team Nissan

    Meghan, thank you for your business and for sharing your car buying experience at First Team Nissan. We appreciate your business and the 5-Star re...


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    We weren't really in the market for a new car, but after speaking with Jeff Mattox at First Team and looking at Nissan Altimas, we decided to buy. We were treated so well throughout our purchase experience that we wouldn't hesitate to recommend First Team to anyone, and we most likely will purchase there again in the future! Karen Wiseman has been wonderful in following up with us regarding how much we like our new Nissan. First Team really values their customers.

    Does recommend this dealer
    First Team Nissan

    Meghan, thank you for your business and for sharing your car buying experience at First Team Nissan. We appreciate your business and the 5-Star review. Best Wishes


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  • up front prices and very patient sales person
    September 5, 2017

    free oil changes & state inspections for life great sales staff in Bill Scott limited up sell gambits - just say no Subarus have a great rep - thi...

    First Team Subaru

    From all of us at our dealership, we sincerely thank you for taking the time to write about your experience with our team. Everyone at First Team ...


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    free oil changes & state inspections for life great sales staff in Bill Scott limited up sell gambits - just say no Subarus have a great rep - this is our first - and we really enjoy the car We keep cars forever so with this car - it may be our last Eyesight safety feature is great for us as we are in our late sixties

    Does recommend this dealer
    First Team Subaru

    From all of us at our dealership, we sincerely thank you for taking the time to write about your experience with our team. Everyone at First Team Subaru strives to create a positive buying experience for every customer. They will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Take care! Best,


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  • Truly a pleasure!
    May 16, 2017

    From the moment I walked inside I was met with friendly people. Each person I met along the way was professional, knowledgeable, and definitely fr...

    First Team Nissan

    Thank you for choosing us and for your business. We appreciate the great review and rating on Zach and our team. If you need anything please stop ...


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    From the moment I walked inside I was met with friendly people. Each person I met along the way was professional, knowledgeable, and definitely friendly. They just know how to make you feel comfortable. First Team exceeded my expectations with top notch customer service!

    Does recommend this dealer
    First Team Nissan

    Thank you for choosing us and for your business. We appreciate the great review and rating on Zach and our team. If you need anything please stop by or call anytime. Best Wishes, First Team Auto


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  • Awesome Service!
    May 8, 2017

    Recently relocated to the Roanoke area. The service and help received from Mike has been Awesome. Thanks for the stellar service!! See you soon fo...

    First Team Nissan

    Welcome to Roanoke and thank you for choosing us and for your business. We appreciate the great review and rating on our team. If you need anythin...


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    Recently relocated to the Roanoke area. The service and help received from Mike has been Awesome. Thanks for the stellar service!! See you soon for my next preventative maintenance.

    Does recommend this dealer
    Came in for service or repair
    First Team Nissan

    Welcome to Roanoke and thank you for choosing us and for your business. We appreciate the great review and rating on our team. If you need anything please stop by or call anytime. Best Wishes, First Team Auto


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  • New truck
    March 2, 2017

    Karen did a fantastic job of finding a truck for me. I told her what I was looking for and the vehicles where waiting for me to look at when I arr...


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    Karen did a fantastic job of finding a truck for me. I told her what I was looking for and the vehicles where waiting for me to look at when I arrived.

    Does recommend this dealer

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  • Purchase and trade in.
    February 20, 2017

    Found what I wanted. Ordered specific color and side steps. Teresa kept me advised of delivery and installation of steps. She is knowledgeable and...


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    Found what I wanted. Ordered specific color and side steps. Teresa kept me advised of delivery and installation of steps. She is knowledgeable and was nice to have a woman go over the operation and using everything I was not familiar with. This is vehicle 5 from first team.

    Does recommend this dealer

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  • We drove 2 hours just to deal with them
    February 19, 2017

    We were looking for a first car for our daughter who was turning 16. We wanted the most inexpensive car being sold right now which is the Nissan V...

    First Team Nissan

    Hello, we appreciate you taking the time to leave us a great review about your experience and 5-Star rating! We are pleased to hear Mel and our en...


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    We were looking for a first car for our daughter who was turning 16. We wanted the most inexpensive car being sold right now which is the Nissan Versa. We researched long and hard for dealers in the VA/NC/SC area. Many dealers in North Carolina only wanted to sell the 2016's that they still had in stock. In Virginia, many of the dealers played the old tired games of trying to show prices that didn't really exist. They take off the $865 delivery charge to show a low price but by the time you add that back in plus the admin. fees, the price grows $2,000 which on a car of this price is a huge increase. But then we found First Team in Roanoke. We contacted them online and we received an email on a Sunday when they are officially closed. We went back and forth with Mel Dobbs during the week arranging the deal. We drove up Saturday morning, a lovely two hour trip through the foothills of Virginia. Unfortunately my wife had come down with a cold but Mel promised that he would make the process as fast as possible. We were in and out with our new car in much less than an hour, No needless time wasting which was much appreciated. The only regret that we have is that they are a little too far away to get our services done but we will definitely drive back up to buy our next car. Buying a car is the second largest purchase that most people make. Why not make it as pleasant as possible and deal with people like Mel? Even if they aren't your local dealer, make a day trip out of it. You won't regret the decision.

    Does recommend this dealer
    First Team Nissan

    Hello, we appreciate you taking the time to leave us a great review about your experience and 5-Star rating! We are pleased to hear Mel and our entire team did a great job and were very patient assisting you in your purchase. If there is anything else we can do for you, please don't hesitate to give us a call or stop by. Thanks again, First Team Nissan


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