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Reviews

Average Ratings

4.9
247 lifetime reviews.
  • I am a believer, thank you Kelley!

    I may regret sharing this, but here it goes.....I followed my husband into the service bay, and it was early in the morning. Dan B. is the most pa...


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    I may regret sharing this, but here it goes.....I followed my husband into the service bay, and it was early in the morning. Dan B. is the most pateint service man alive. I began to show him an issue that I personally experience with the hatch of our Buick Enclave. The issue is that there is a hole above the latch and when I open it, it never fails to drip water on my head. Makes me crazy. So, I went through this whole demonstration (with now, 5-6 men watching and maybe giggling at me), then I walk out. My husband thought I was losing my mind, but in fact your lovely mechanics had a reason for it, adjusted whatever it is that needed adjusted and I am one very happy camper! I will not be renewing my lease on my Nissan, I will be at Kelley's for my next vehicle. Thank you so much!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Selling and service

    Quality second to none. Extra special facilities.


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    Quality second to none. Extra special facilities.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Household

    Have always been satisfied with Kelleys service. Dealers are friendly and not pushy. They stand behind their products.


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    Have always been satisfied with Kelleys service. Dealers are friendly and not pushy. They stand behind their products.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Amazing experience!!!

    Mike Kelley was amazing!! I feel he did his best to get me the best deal possible. The entire staff was friendly, helpful, knowledgeable, and pro...


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    Mike Kelley was amazing!! I feel he did his best to get me the best deal possible. The entire staff was friendly, helpful, knowledgeable, and professional. This is the second vehicle I have purchased from the Kelley Dealership. I am a customer for life. Their service department is also amazing. Highly recommend this dealer!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Amazing car buying experience!!

    This dealership has changed my opinion of new car buying. My wife and I greatly appreciated the straightforward, honest, and down-to earth interac...


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    This dealership has changed my opinion of new car buying. My wife and I greatly appreciated the straightforward, honest, and down-to earth interactions that we had with Earl Stricker, our fantastic car salesman. We will definitely recommend Earl and Kelley automotives to anyone without hesitation. Thanks for making this a great experience, and we will be back to buy from you guys in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very pleasant experience and very happy customers

    Mike Kelley is awesome! He is very knowledgeable and trust worthy, he gave us options that we did not know were available. We will definitely us...


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    Mike Kelley is awesome! He is very knowledgeable and trust worthy, he gave us options that we did not know were available. We will definitely use him again .

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Awesome service and loaner vehicle saved the day!

    It was incredibly important that I had a loaner vehicle while my car was being serviced as I only have the one car. I bought my car from Kelly Ch...


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    It was incredibly important that I had a loaner vehicle while my car was being serviced as I only have the one car. I bought my car from Kelly Chevrolet but they were able to get me in with Kelley Buick GMC since they did not have a loaner. I was only without a car for 1 day. The service person helped me in suggesting that State Farm might cover the wire damage from the rodents when my extended warranty did not cover it. They worked with the State Farm people and it was covered 100%. I had the loaner truck (awesome, so want to buy one in a year or two) for about 2 weeks and they were very patient in waiting for the State Farm check to arrive. Thank you for helping me through what could have been a much worse ordeal.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Beware of protection plan.

    When I purchased my vehicle, I purchased the additional protection package with the understanding that it covered minor dents and door dings, whic...


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    When I purchased my vehicle, I purchased the additional protection package with the understanding that it covered minor dents and door dings, which was explained to me at the time of purchase. There was one ding on the vehicle prior to purchase and in a month span there was another ding. When I brought the vehicle in for an oil change and inquired about getting them repaired, I was informed that it would be an additional 700 dollars and that only major dents were covered. Poor communication to buyers to get them to purchase extended plans. learned my lesson, never again

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Susie

    Matt met us outside in the rain within the first 2 minutes of our arrival. He was very helpful and knowledgeable about the vehicles we were looki...


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    Matt met us outside in the rain within the first 2 minutes of our arrival. He was very helpful and knowledgeable about the vehicles we were looking at. After we decided on which vehicle and we went inside he offered us something to drink while we continued on negotiating a price. He gave us his full attention. When I returned to pick up our new Yukon he was waiting for me and at my vehicle before I could even get out. He went over all the features, helped program some before I left the lot.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • World Class Customer Service

    Was looking to get out a current lease and into a new truck. Austin did a phenomenal job of showing me my options, while providing all of the per...


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    Was looking to get out a current lease and into a new truck. Austin did a phenomenal job of showing me my options, while providing all of the pertinent information I needed for my decision making process. Made the buying process very smooth and more importantly convenient. I didn't have to spend hours and hours at the dealership haggling over particulars and price. Got exactly what I wanted at a fair value. I won't even think twice about whom to call for our next vehicle; Austin DeHaven at Tom Kelley GMC!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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