Ken Houtz Chevrolet Buick Hours
5 time GM mark of excellence award winner!!
Ken Houtz Chevrolet Buick has been the Middle Peninsula and Northern Neck sales and service leader since 1982. We have a brand new state of the art facility, an awesome selection, great people, and award winning customer service! We're the kind of dealership that you want to buy a used car from, and we want your business!!
"Ask about our LifeTime Warranty!!!"
Oil, Filter Change
$39.95 and up*
$129.95 and up*
New Brake Pads/Shoes (Rear)
$99.95 and up*
Read reviews that mention:
I purchased a 2012 Impala from Ken Houtz Chevy based primarily on the great service department. I have known the service manager for many years and he... is one of the best I've had the pleasure to deal with in my 55 years of owning and driving cars. I purchased the extended warranty on the Impala knowing with confidence that the warranty would be honored.
Brand new wipers on my car & they said they were not going to pass indpecyion. They didn't reset my tire low light. Keeps coming back on aster... they say they repaired the tire. Dealership has to do the reset. WTH
Between my wife's SUV and my truck we purchased from Ken Houtz Chevrolet, it was no question who I would go to for a used commuter car. They weren't... pushy when they found possible cars and when they did find the right one, they made the purchase just as easy as our new vehicles. Customer service is top notch and they make things right. This is why I will only buy a vehicle from Ken Houtz.
My only complaint is my vehicle was due for an inspection and they did not tell me. Three days later i realized I had a 10 on my windshield. I was there... on the 8th my day off!! Now i have to arrange either for time off or a ride.
One of the few family operated dealerships left. Always a friendly and courtesy staff. Good service at a fair price.
I love this dealership, our salesperson Katie is awesome. She knows about every vehicle and remembers us year after year. She knows to only show us a car... or truck in red and my husband had particular needs from our vehicle. Ken always stops to say hello and makes sure we know he is happy .to see us come back year after year
Friendly people in sales and service , efficient and quality service,
I just purchased my second car from this dealership. I am amazed at how easy they made the process. I really can't say enough about how everyone (from... the Service Dept. to the Sales Staff, to the Financing Department) is so professional, courteous and helpful. I usually leave car dealerships feeling like I have been exploited. Not here. They gave me a great trade-in value for my car and even better pricing on my pre-used vehicle. Will come back to them whenever I need to purchase a vehicle. You will not find any Dealership that is more committed to their customers than this family-owned business.
I would like thank the fine people at Ken Houtz Chevrolet Buick for an exceptional buying experience. Their professionalism is off the charts and I have... never had a more enjoyable auto transaction from the initial first contact through the signing of the paperwork. Ella and Katie were so helpful without being overbearing like so many dealerships are these days. We love our new Expedition and would recommend to check these fine folks out first if you are in need of a new or used vehicle. Definitely worth the beautiful drive to Gloucester.
Very nice experience! Staff friendly, helpful, thorough