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Ken Houtz Chevrolet Buick

Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 5:00 PM

Ken Houtz Chevrolet Buick Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2013

5 time GM mark of excellence award winner!!

...


Ken Houtz Chevrolet Buick has been the Middle Peninsula and Northern Neck sales and service leader since 1982. We have a brand new state of the art facility, an awesome selection, great people, and award winning customer service! We're the kind of dealership that you want to buy a used car from, and we want your business!!

"Ask about our LifeTime Warranty!!!"

Service

Oil, Filter Change

$39.95 and up*

Battery Service

Complimentary

New Battery

$129.95 and up*

New Brake Pads/Shoes (Rear)

$99.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
148 lifetime reviews. Includes reviews of Ken Houtz Chevrolet Buick from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 10, 2018

    I purchased a 2012 Impala from Ken Houtz Chevy based primarily on the great service department. I have known the service manager for many years and he... is one of the best I've had the pleasure to deal with in my 55 years of owning and driving cars. I purchased the extended warranty on the Impala knowing with confidence that the warranty would be honored.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Katie Preddy

    Sales Consultant

    (5.0) 16 reviews

    Ken Houtz

    Owner/Principal

    (4.9) 99 reviews

    Dave Clements

    service manager

    NOT RATED

  • 2.0 out of 5
    October 25, 2018

    Brand new wipers on my car & they said they were not going to pass indpecyion. They didn't reset my tire low light. Keeps coming back on aster... they say they repaired the tire. Dealership has to do the reset. WTH

    1.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 9, 2018

    Between my wife's SUV and my truck we purchased from Ken Houtz Chevrolet, it was no question who I would go to for a used commuter car. They weren't... pushy when they found possible cars and when they did find the right one, they made the purchase just as easy as our new vehicles. Customer service is top notch and they make things right. This is why I will only buy a vehicle from Ken Houtz.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    October 20, 2018

    My only complaint is my vehicle was due for an inspection and they did not tell me. Three days later i realized I had a 10 on my windshield. I was there... on the 8th my day off!! Now i have to arrange either for time off or a ride.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 18, 2018

    One of the few family operated dealerships left. Always a friendly and courtesy staff. Good service at a fair price.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 7, 2018

    I love this dealership, our salesperson Katie is awesome. She knows about every vehicle and remembers us year after year. She knows to only show us a car... or truck in red and my husband had particular needs from our vehicle. Ken always stops to say hello and makes sure we know he is happy .to see us come back year after year

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 19, 2018

    Friendly people in sales and service , efficient and quality service,

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 25, 2018

    I just purchased my second car from this dealership. I am amazed at how easy they made the process. I really can't say enough about how everyone (from... the Service Dept. to the Sales Staff, to the Financing Department) is so professional, courteous and helpful. I usually leave car dealerships feeling like I have been exploited. Not here. They gave me a great trade-in value for my car and even better pricing on my pre-used vehicle. Will come back to them whenever I need to purchase a vehicle. You will not find any Dealership that is more committed to their customers than this family-owned business.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    ed burrows

    business manager

    (5.0) 28 reviews

    Nick Pavick

    Service

    NOT RATED

  • 5.0 out of 5
    April 9, 2018

    I would like thank the fine people at Ken Houtz Chevrolet Buick for an exceptional buying experience. Their professionalism is off the charts and I have... never had a more enjoyable auto transaction from the initial first contact through the signing of the paperwork. Ella and Katie were so helpful without being overbearing like so many dealerships are these days. We love our new Expedition and would recommend to check these fine folks out first if you are in need of a new or used vehicle. Definitely worth the beautiful drive to Gloucester.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 4, 2018

    Very nice experience! Staff friendly, helpful, thorough

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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