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Reviews

Average Ratings

4.9
124 lifetime reviews. Includes reviews of Ken Houtz Chevrolet Buick from DealerRater.com
  • Top notch service
    April 23, 2017

    Ken, Ella and the service team and staff make buying and servicing a car a pleasure. Not many car dealerships can promise that. The waiting area...


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    Ken, Ella and the service team and staff make buying and servicing a car a pleasure. Not many car dealerships can promise that. The waiting area is bright, business-like, with great art and nice amenities. The enthusiasm of the team is contagious.

    Does recommend this dealer
    Came in for service or repair

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  • An Experience Out Of A Storybook
    April 17, 2017

    My wife and I just completed a Chevrolet Tahoe purchase from Ken Houtz Chevrolet and the experience was amazing to say the least. We enjoyed the ...


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    My wife and I just completed a Chevrolet Tahoe purchase from Ken Houtz Chevrolet and the experience was amazing to say the least. We enjoyed the experience and will certainly tell a friend. The reasons I would "highly recommend" Ken Houtz Chevrolet are: >> Every employee we dealt with was extremely professional. >> The vehicle was priced right the first time with zero haggling needed. >> It was obvious to us that our business, no matter how big or small, meant a lot to them. >> The dealership was able to process this transaction far quicker an more efficiently than I have ever seen. >> Bottom line - TRUST We had a good feeling from the second we walked on the lot and know that the team at Ken Houtz Chevrolet has out best interest in mind. For these reasons you should contact Ken Houtz Chevrolet first and save yourself a lot of precious time and effort. They will take care of you.

    Does recommend this dealer

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  • 5 Star Service!

    Honesty. I have come to trust the service team at Ken Houtz. Whatever I'm having done, I can count on the work being done right the first time, an...


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    Honesty. I have come to trust the service team at Ken Houtz. Whatever I'm having done, I can count on the work being done right the first time, and at a competitive and comparable rate.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service Department

    They took the time to get to know me as well as the other customers. They call people by name and sit down to speak with them about their needs.


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    They took the time to get to know me as well as the other customers. They call people by name and sit down to speak with them about their needs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best Dealership Experience!!
    March 3, 2017

    I purchased my first truck ever from Ken Houtz Chevrolet yesterday and couldn't be more pleased. The truck is immaculately clean and is everythin...


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    I purchased my first truck ever from Ken Houtz Chevrolet yesterday and couldn't be more pleased. The truck is immaculately clean and is everything I wanted and more. Rebecca was an exceptional sales person, friendly, fun, and very knowledgeable. The finance department was quick and extremely friendly as well. The whole dealership has a "hometown" family feel to it and it permeates to all the employees. From the time I walked in the front door I felt at home and never felt like "just a customer". Whatever they are doing works and I will definitely recommend them to anyone looking for a truck.

    Does recommend this dealer

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  • Enjoyable Experience
    March 1, 2017

    Just leased our third vehicle from Ken Houtz Chevrolet-Buick. We keep returning because all the employees are very knowledgeable and friendly. E...


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    Just leased our third vehicle from Ken Houtz Chevrolet-Buick. We keep returning because all the employees are very knowledgeable and friendly. Ell Ames was great and let us know of a good deal they were offering on 2017 vehicles, letting us know that they would pay the last four months on our present lease. Tony Pafundi, our sales consultant, was great to work with. He took his time and explained everything we need to know about our new Buick Envision. He couldn't of been more helpful. Ed Burrows explained all the paper work regarding the lease and answered all of our questions. Ken Houtz is always present to make sure you are happy and satisfied with your new vehicle. I would highly recommend Ken Houtz Chevrolet-Buick to anyone looking to purchase a new or used vehicle.

    Does recommend this dealer

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  • Exceptional overall experience!
    February 12, 2017

    I've purchased numerous vehicles for myself and family members since moving to this area in 2000. I can honestly say that the friendly and profes...


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    I've purchased numerous vehicles for myself and family members since moving to this area in 2000. I can honestly say that the friendly and professional team at Ken Houtz Chevrolet has by-far surpassed any experience I've had with other dealers. I purchased 2 vehicles in the past month from Ella and Rebecca. These two made my experience feel unrushed, unpressured and quickly addressed my questions and concerns. I would definitely recommend this business and these folks to anyone wanting a fair deal and comfortable experience. GREAT JOB to ALL!

    Does recommend this dealer

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  • Great
    February 10, 2017

    Ella and Darius were extremely helpful and cooperative in working with me to find the car that best suited my needs.. Truly professional in their...


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    Ella and Darius were extremely helpful and cooperative in working with me to find the car that best suited my needs.. Truly professional in their work.

    Does recommend this dealer

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  • "ASTOUNDING!!!"
    February 8, 2017

    Congrats on winning the 2016 Chevy BOWTIE Award!! Ken Houtz Chevrolet Buick is by far the best dealership I???ve worked with and would definitely...


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    Congrats on winning the 2016 Chevy BOWTIE Award!! Ken Houtz Chevrolet Buick is by far the best dealership I???ve worked with and would definitely recommend them to anyone interested in absolutely the most PROFESSIONAL, FAIR, HONEST, NON-INVASIVE, FAMILY ORIENTED Dealership experience on the East-Coast. The communication with Ella Ames and Tony Pafundi were above expectations. A customer is not just a monthly sales quota, you are a lifelong customer and they treat you with dignity and respect. When I purchased my Silverado 1500 Rocky Ridge Alpine Edition, I did my due diligence as a consumer and researched multiple dealerships up and down the coast and made my choice based on the following: Five-Point professional "Excellence" experience: Point One: Excellent Inventory of New/Certified Used Vehicles, Point Two: Excellent Service Department, Point Three: Excellent Financing Options, Point Four: Excellent ???LIFETIME WARRANTY??? on New/Used vehicles, and finally Point Five: An Excellent Team all around to make you feel like family!! Respectfully, Chris Worthy

    Does recommend this dealer

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  • WOW!!
    October 12, 2016

    I just bought the 19th new car of my life and the experience at Ken Houtz Chevrolet was unquestionably the BEST buying experience ever! The fact I...


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    I just bought the 19th new car of my life and the experience at Ken Houtz Chevrolet was unquestionably the BEST buying experience ever! The fact I negotiated my sale over the phone and drove all the way from Raleigh, NC to deal with Ella Ames and her team should speak for itself. Honest, customer focused, FAIR are both a few of the positive attributes I can bestow. Simply said, I got my dream vehicle (a 2016 Tahoe LTZ) for a price unmatched anywhere else I shopped. In addition, they gave me top dollar for my trade in (a 2009 Tahoe LTZ with 224,000 miles!!). This dealership will work to earn your business, will be straight with you and will treat you with the respect you deserve. I won't shop for another vehicle anywhere else, ever again. Simply the best car buying experience ever! Great people!!

    Does recommend this dealer

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