Bruce Walters Ford Lincoln Kia

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Reviews

Average Ratings

3.7
90 lifetime reviews.
  • Best dealership, new clean facility, great staff!

    This was the smothest car buying experience we have had. We contacted the dealer after finding the vehicle online. They answered all of our (many)...


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    This was the smothest car buying experience we have had. We contacted the dealer after finding the vehicle online. They answered all of our (many) questions and negotiated regarding the vehicle price and the value of our trade-in over the phone as we do not reside locally. We even had the opportunity to speak with the previous owner. Our sales representative, Carla, and the previous owner answered our questions so thoroughly that we made the overnight drive to the dealership with confidence. The hospitality shown by Carla, the previous owner, and all of the staff that we met while at the dealership was fantastic, unlike any experience we have had at other dealerships.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Slow service

    The service was slow when it came to producing a deal.

    Dealer Response

    We Sincerely Apologize for the inconvenience. Sometimes putting a deal together is faster than other times. With the short amount of time that you...


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    The service was slow when it came to producing a deal.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We Sincerely Apologize for the inconvenience. Sometimes putting a deal together is faster than other times. With the short amount of time that you had owned your trade-in it caused the process to take a little longer with appraisal while trying to ensure that you received the most for your trade-in, and with the amount of negative equity along with the higher price of the new vehicle you were looking to trade toward it put us in a difficult position. You can feel free to reach out to us and we would be more than glad to assist you in any way.


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  • Awesome experience!!

    Love my new Sportage! Walters and Keith Epling was awesome. Will for sure be back for my next vehicle.


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    Love my new Sportage! Walters and Keith Epling was awesome. Will for sure be back for my next vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service!

    I was extremely pleased with the excellent service that I received from the car lot. The buying experience was very easy and very pleasing....


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    I was extremely pleased with the excellent service that I received from the car lot. The buying experience was very easy and very pleasing....

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service

    Wonderful experience. Bought my first KIA in Lexington and I received a better deal at Walters this time around.


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    Wonderful experience. Bought my first KIA in Lexington and I received a better deal at Walters this time around.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Our second purchase with Walters Auto Group

    As with any dealership negotiation is the key. In the end I was satisfied with the deal. The salesman was very enthusiastic and helpful. The deale...


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    As with any dealership negotiation is the key. In the end I was satisfied with the deal. The salesman was very enthusiastic and helpful. The dealership was very clean and well maintained. I purchased a 2017 so I cant comment on the quality of repairs since i haven't needed any. A good allover experience

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Parts and services

    I took my Kia their 8 days ago which is a 2 hr drive one way they would not give me a loaner car the day I took it had to go back 2 days later an...


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    I took my Kia their 8 days ago which is a 2 hr drive one way they would not give me a loaner car the day I took it had to go back 2 days later and finally got one they called me told me it was ready took off work hr early so I could get their before it closed and then they say they don't take checks really so I came home with out my car because they do take checks wow so I have another trip tomorrow never again will I deal with them again

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Seevices

    I purchased a 2014 Ford Edge. Could not have asked for better services.. I dealt with a salesman from the GM lot cause he was an excellent salesma...


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    I purchased a 2014 Ford Edge. Could not have asked for better services.. I dealt with a salesman from the GM lot cause he was an excellent salesman when I originally went to that lot to look for a new car. Then when I found online what I wanted I contacted him to help me with the trade.. I felt like family from day 1 and still feel welcome as family.. I would recommend Walters GM or Ford any day..

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service

    I had a fender replaced and scraps on the side of my car painted. Everyone has talked about how good it looks.


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    I had a fender replaced and scraps on the side of my car painted. Everyone has talked about how good it looks.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service

    Very helpful and considerate in getting my car first service


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    Very helpful and considerate in getting my car first service

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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