Reviews

Average Ratings

4.9
201 lifetime reviews. Includes reviews of Haley Buick GMC - Midlothian from DealerRater.com
  • Thank you for over five years of excellent customer service.
    September 22, 2017

    I have been coming to Haley Buick GMC to have my car serviced for over 5 years and I am completely satisfied. I wouldn't take my car any other pla...


    Show Full Review

    I have been coming to Haley Buick GMC to have my car serviced for over 5 years and I am completely satisfied. I wouldn't take my car any other place. Over the years, one of the reasons, I have gained Haley Buick GMC trust is because of Mr. Tom Presti's honesty, loyalty to his job and each customer, as well as personally staying on top of what each customer needs or doesn't need done. He really cares and he let's you know. Today, I came in for an oil change and tire rotation but Tom told me I needed to have my transmission fluid changed. I asked can't it wait until my next oil change? He informed me I was way overdue so of course I got it done. Safety first. He is always friendly and provides excellent customer service and is an added touch to your establishment. " Kudos to Tom. ". 😊 When I am ready to buy a new car I will definitely be coming back to Haley Buick GMC.

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Exceptional service department.
    September 9, 2017

    Hands down the best service department on Midlothian. Quick turnaround and very personalized to customer needs. Time promised was met and witho...


    Show Full Review

    Hands down the best service department on Midlothian. Quick turnaround and very personalized to customer needs. Time promised was met and without any pressure for unnecessary extras

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • The cust service and one on one interaction was wonderful
    September 5, 2017

    Mr. Cooper went above and beyond in assisting me in purchasing a car. As a single woman sometimes going to buy a car from a large deal can be very...


    Show Full Review

    Mr. Cooper went above and beyond in assisting me in purchasing a car. As a single woman sometimes going to buy a car from a large deal can be very intimidating but that was not the case here. Truly, I will recommend this dealership to others. Thank you for helping the little people. Mr. Cooper.

    Does recommend this dealer

    Hide Full Review
  • 1st brand new lease,
    September 4, 2017

    After purchasing a vehicle for this same dealersip and salesman about 3 yrs ago I've been by GM on a few service visits and inquired about an upgr...


    Show Full Review

    After purchasing a vehicle for this same dealersip and salesman about 3 yrs ago I've been by GM on a few service visits and inquired about an upgrade, I've been so pleased with my previous purchase that, I expressed that the next vehicle would have to be compatible not just newer and Mr Frank Locust knew this so he gave me the time and space to test drive and get comfortable with making the decision, the were also very understanding on my particular necessary needs/additions on the vehicle and after my test drive I really like the upgrade so me and my husband decided that if the trade was fair we'd go ahead. And so far I really like the vehicle and I've been getting a lot of compliments on my new 2017 Arcadia Denali Thx Semone

    Does recommend this dealer

    Hide Full Review
  • EXEMPLARY CUSTOMER SERVICE
    August 31, 2017

    Dear Mr Barry; I am very happy with the services received from your service adviser....Ms Debbie Lewis My Pontiac Grand AM was towed to your shop...


    Show Full Review

    Dear Mr Barry; I am very happy with the services received from your service adviser....Ms Debbie Lewis My Pontiac Grand AM was towed to your shop last week due to the Security Light coming On.. Ms Lewis kept me informed of the findings and also explained the issue ... I am very impress with her going the extra mile .. she is very knowledgeable about her job and has great customer skills. . Please recognize her ...if every business had an employee like her this world would be a better place

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Customer service
    August 29, 2017

    I can't say enough about the way Ernie,Bruce, Barry, and Tyler made my new purchase a hassle free experience. They are all professionals.


    Show Full Review

    I can't say enough about the way Ernie,Bruce, Barry, and Tyler made my new purchase a hassle free experience. They are all professionals.

    Does recommend this dealer

    Hide Full Review
  • Excellent customer care. They go above and beyond,
    August 27, 2017

    Excellent customer service, whether as a buyer or service customer. We've bought our last 4 vehicles here, and will continue to do so. Great deal...


    Show Full Review

    Excellent customer service, whether as a buyer or service customer. We've bought our last 4 vehicles here, and will continue to do so. Great dealership.

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Best service and best buying experience!!!
    August 26, 2017

    Haley Buick GMC making buying a new car an easy and painless experience . We have purchase four cars from Haley and ever transaction was professio...


    Show Full Review

    Haley Buick GMC making buying a new car an easy and painless experience . We have purchase four cars from Haley and ever transaction was professional and easy. The best dealership we have ever used. Their service department is terrific and hats off to Ryan Searcy--you rock!! Thanks to Barry and Ernie two true pros.

    Does recommend this dealer

    Hide Full Review
  • New buy!
    August 26, 2017

    Always a great experience at Haley!!! We are always treated like family by Barry! We are so thankful to Ernie for giving us a great price. Our fav...


    Show Full Review

    Always a great experience at Haley!!! We are always treated like family by Barry! We are so thankful to Ernie for giving us a great price. Our favorite service guy, Ryan Searcy, paid us a visit!

    Does recommend this dealer

    Hide Full Review
  • Excellent service
    August 24, 2017

    Went in for an oil change, and they looked at my vin number, and saw there were outstanding recalls. Took care of the recalls while the oil chang...


    Show Full Review

    Went in for an oil change, and they looked at my vin number, and saw there were outstanding recalls. Took care of the recalls while the oil change was done. Excellent prices and customer service.

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review