Patrick Kia

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 30, 2018

    The staff at Patrick KIA in Richmond, VA were the most courteous and kind "sales" people ever. Michael Munford was incredible. It was one of the better... experiences I've had when buying a car. I wouldn't hesitate to recommend Patrick KIA to anyone.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 10, 2017

    You do need I better service area with a lounge over all very nice people building dose need a remodeling but overall it was a great experience Jeff and... Mike were amazing

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 18, 2012

    I cannot say enough about how great my experience with Patrick Kia was. Saw the specific vehicle that I wanted in their inventory. Called them up and they... started the paperwork right away. Did I mention I live 385 miles from the dealership? I was picked up from the Amtrak train station, saved over $1800 on MSRP and was in and out of their dealership in an hour and a half for the 5 hour trek back home. Love my new Rio! Thanks to everyone at Patrick Kia. (Ask for Kevin)

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    September 23, 2017

    My daughter was looking to purchase her first vehicle and she had visited a few dealerships prior to Patrick Kia. When we arrived at the dealership, we... were greeted by Michael, who was extremely helpful and pleasant during the whole process. When he was told that my daughter was looking for a car, he gave his complete attention to her questions and included both of us in all of our conversation, unlike the other dealerships she visited, neither of which treated her as the primary customer. Michael listened to her wants and needs and we took a test drive. Upon our return, we spoke a little longer and before we left, Michael introduced us to Shawn, and they both thanked us for coming by and for the opportunity to possibly earn our business. At no time was there any pressure to purchase that day, nor was there any feeling that we were wasting anyone's time by looking. My daughter made the decision to purchase from Patrick Kia a couple days later, but she had not made up her mind yet about which color Sportage she wanted. When she arrived, Michael had moved 3 of them just outside the showroom, and a fourth was inside. Once she looked them all over and made her decision, we sat down for the paperwork and financing portion. We had already been pre-approved at our credit union, but the team at Patrick was able to get a better interest rate and a better price than any other dealer. When we went to the finance office to sign the paperwork, Derrick was extremely helpful and informative when it came to every aspect of the sale. I am certain that my daughter could not have had a better first time buying experience anywhere else. Everyone we spoke to at Patrick Kia was extremely gracious and hospitable, and we were thanked a number of times for choosing Patrick Kia. This was the most pleasant experience from start to finish. I would highly recommend Patrick Kia!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 7, 2017

    This was a wonderful car shopping experience. Everyone was very help and made everything go very smooth. And the whole staff helped us a lot. Thank... you so much from the Shooks

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 22, 2017

    Ed Shearn (salesman) was right on the ball helping me with my sepcific requests and giving me my options. Jeff Sisk (GM/Sales) went above and beyond to... find the color and transmission (manual) that I wanted. From start to finish it was a terrific experience. This is my 2nd Kia from this dealership. If you are in the market, go see these guys. They were great!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 31, 2017

    Best car buying experience ever. I got what I wanted and I'm very happy! Thank you William!! Thank you Darrick!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 16, 2016

    I have avoided car dealerships for years and, as a result, have only owned used cars. Patrick Kia was awesome, no pressure or sales tactics, just the... facts. I love my brand new Soul and will continue to do business with them in the future.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 28, 2016

    When I walked into Partick Kia I was immediately greeted by the sales representative Jack. He was so helpful and such a gentlemen. He was very knowledgable... about the cars and SUVS. He turned a stressful experience into an enjoyable experience for me! I definitely recommend Partick Kia for your next car!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 15, 2015

    I recently purchased a used car from Patrick Kia. From the moment I walked in the door, it was a pleasant time. A gentleman greeted us at the door and... showed us to someone to talk to. We met with Mr. Tribbey, and he guided us through the entire process. I must add that Mr. Tribbey, is a genuinely nice guy and was a pleasure to deal with. He was very knowledgeable about the vehicle and the process and seamlessly guided us through it. There was not the least bit of pressure and everything was very smooth. I did run into a minor issue when I was leaving the lot, in that the window regulator stopped working. The dealership took the car, and sent it to their Ashland store to be worked on. On the surface that sounds like it is a bad thing, but, the entire staff went out of their way to fix the issue, and in the end I almost felt like one of the family and never felt at all inconvenienced. I was given a loaner car for the night and the repair was done the next day. I cannot say how great everyone at Patrick is, the car was an excellent price, the staff is above friendly, and the facilities are superb. I would recommend Patrick to everyone, and if you get the opportunity, Mr. Tribbey is an asset to the dealership and will make you leave with a smile on your face.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews