Reviews
Sold me a lemon.
Sold me a lemon. When I called to see if there was anything they could do for all the stuff wrong with the car, needs a new torque converter ( 1500$ fix), gas gauge is broken, tires keep going low. They told me there was nothing they would do. Don't buy from here. I haven't even had it a week.
Sold me a lemon.
Sold me a lemon. When I called to see if there was anything they could do for all the stuff wrong with the car, needs a new torque converter ( 1500$ fix), gas gauge is broken, tires keep going low. They told me there was nothing they would do. Don't buy from here. I haven't even had it a week.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jessica, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Here at Tim Short Chrysler Dodge Jeep Ram FIAT of Pikeville, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (606) 437-1300 to discuss ways we can better serve you in the future.
Scheduling my Jeep for service was quick and convenient
Scheduling my Jeep for service was quick and convenient Very clean facility and welcoming environment Courteous and friendly staff Serviced my Jeep quickly
Scheduling my Jeep for service was quick and convenient
Scheduling my Jeep for service was quick and convenient Very clean facility and welcoming environment Courteous and friendly staff Serviced my Jeep quickly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was well pleased with the service.
I was well pleased with the service. All the team members were very kind and helpful.
I was well pleased with the service.
I was well pleased with the service. All the team members were very kind and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service!
Great service!! The staff is always willing to help in any way they can! We have always pleased!
Great service!
Great service!! The staff is always willing to help in any way they can! We have always pleased!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The only complaint that I had was oil on my drivers door
The only complaint that I had was oil on my drivers door handle, where the mechanic didn’t bother to wipe off his hands before getting in my vehicle, other that everything else was perfect, the office staff was very polite and helpful, I would highly recommended this dealership to my friends and family for their vehicle purchase and service needs,
The only complaint that I had was oil on my drivers door
The only complaint that I had was oil on my drivers door handle, where the mechanic didn’t bother to wipe off his hands before getting in my vehicle, other that everything else was perfect, the office staff was very polite and helpful, I would highly recommended this dealership to my friends and family for their vehicle purchase and service needs,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great service easy to deal with nice people 10/10 would
Great service easy to deal with nice people 10/10 would recommend to anyone I know
Great service easy to deal with nice people 10/10 would
Great service easy to deal with nice people 10/10 would recommend to anyone I know
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tim short gave me excellent service on my Hyundai Santa
Tim short gave me excellent service on my Hyundai Santa Fe. Everyone was so nice. I was well taken care of.
Tim short gave me excellent service on my Hyundai Santa
Tim short gave me excellent service on my Hyundai Santa Fe. Everyone was so nice. I was well taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department does a good job, they are always
The service department does a good job, they are always working hard.(They never complain on how busy they are)
The service department does a good job, they are always
The service department does a good job, they are always working hard.(They never complain on how busy they are)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Was taken very good care of while I was there and after
Was taken very good care of while I was there and after great service too
Was taken very good care of while I was there and after
Was taken very good care of while I was there and after great service too
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to get salesman by phone or through text with any
Easy to get salesman by phone or through text with any and all needs. Finance department as well. Live in Alabama and have been impressed so much have recommended them to family and friends. Wish this company would buy our local CDJR!
Easy to get salesman by phone or through text with any
Easy to get salesman by phone or through text with any and all needs. Finance department as well. Live in Alabama and have been impressed so much have recommended them to family and friends. Wish this company would buy our local CDJR!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car