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Reviews

4.9
814 lifetime reviews. Includes reviews of Richmond Ford Lincoln from DealerRater.com
  • Great dealership to get a car.
    March 23, 2017

    We had a very pleasant experience at Richmond Ford Lincoln. The General Sales Manager Sofiane Yahiaoui, Mike Serpico, and Daryl Edgerton were frie...

    Richmond Ford Lincoln

    Thanks so much for your feedback, David. We're thrilled you found our team friendly and the whole experience pleasant and easy. Enjoy your 2016 Fo...


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    We had a very pleasant experience at Richmond Ford Lincoln. The General Sales Manager Sofiane Yahiaoui, Mike Serpico, and Daryl Edgerton were friendly, and considerate to our needs. The sale of the of the car we purchased was handled very well. We would return in the future to purchase another car because of the welcoming experience, and the fact they made sure everything was perfect for us in our purchase of our 2016 Ford Focus SE. Thanks Guys Keep up the great work. If your looking for a great car go see the guys at richmond ford lincoln on broad st. in richmond, va they will take very good care of you.

    Does recommend this dealer
    Richmond Ford Lincoln

    Thanks so much for your feedback, David. We're thrilled you found our team friendly and the whole experience pleasant and easy. Enjoy your 2016 Ford Focus SE and we hope to see you back soon for a New Owners Seminar!


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  • Amazing Service
    March 20, 2017

    Look no further than Richmond Ford-Lincoln for the BEST Service in the industry. I've bought cars from Haley Ford (used), Colonial Honda (certifie...

    Richmond Ford Lincoln

    Thank you so much for taking the time to leave this amazing feedback. We're glad to hear that our team was able to make such a positive impact on ...


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    Look no further than Richmond Ford-Lincoln for the BEST Service in the industry. I've bought cars from Haley Ford (used), Colonial Honda (certified new) and CarMax and this dealership blows everyone out of the water. From looking at cars, to arranging financing and signing everyone made it there top priority to make me feel like I was the only customer in the dealership. When I was done in finance everyone congratulated me on my new purchase and the car was ready to go with a fresh detail, full tank of gas, my plates already transferred over and Chris helped me personalize the settings of the car to my specifications. Even Mark Snider the Aftermarket Specialist had already pulled a quote to add a rear spoiler as well. While it seems insignificant, that level of attention and anticipating my next need/want sets this dealership apart.

    Does recommend this dealer
    Richmond Ford Lincoln

    Thank you so much for taking the time to leave this amazing feedback. We're glad to hear that our team was able to make such a positive impact on your experience. Hope to see you back soon for a New Owners Seminar!


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  • Wonderful Experience!!
    March 17, 2017

    I just brought my third vehicle from Richmond Ford Lincoln and all three experiences have been wonderful!! I recently took my car in to get an ins...

    Richmond Ford Lincoln

    Donetta, thank you so much for your business, recommendation, and this review! Your kind words really reinforce our efforts to ensure every custom...


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    I just brought my third vehicle from Richmond Ford Lincoln and all three experiences have been wonderful!! I recently took my car in to get an inspection and received a call from Mark Revely, he told me about Ford's new upgrade program and how they were looking to buy vehicles like mines that have been serviced through their dealership. At first I was a little reluctant, I didn't think i was going to trade in my car and get a brand new one that day. Mark and his manager Sofiane worked really hard with me to make sure I was happy with everything and made me feel very comfortable. Their goal wasn't to just make a sale, it was to give me a valuable experience that I could never forget. I have been bragging about their customer service the last few days and also refereed a family friend that purchased a vehicle a few hours ago!

    Does recommend this dealer
    Richmond Ford Lincoln

    Donetta, thank you so much for your business, recommendation, and this review! Your kind words really reinforce our efforts to ensure every customer is completely satisfied with their visit. We're grateful to have you in the Richmond Ford family and please don't hesitate to let us know if there's anything else we can do! Thanks again!


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Dealer on Cars.com since September 2016