[{"id":53940,"personPtyId":40110994,"firstName":"Andy","lastName":"Hitzemann","titleText":"Sales","shortBioText":"In 2008, I realized that I needed to make a career change. I spent the previous 19 years in the restaurant industry, and the long hours were really beginning to take their toll.\r\nAfter applying for a job at Don Ayres, I was immediately impressed with the company\u001as family-friendly approach to business. Everyone welcomed me to the dealership, something that I pass along to our new employees. \r\n\r\nIn my spare time, I enjoy spending time with my wife, Melissa, and our Weimaraner, Remington Steele (Remy). We also enjoy boating in our vintage Correct Craft. \r\n\r\nI enjoy helping customers not only at time of purchase, but later on down the line when questions arise on how to use their new vehicle's technology (I'm a bit of a tech geek)!","emailTxt":"andy.hitzemann@donayres.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":175,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/d2e888ea-c684-43bb-9192-9825ba8c585f.jpg","drDealerId":29976,"dealerEmpStartDtUtc":"1212278400","industryStartDtUtc":"1212278400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":53966,"personPtyId":40110946,"firstName":"HondaRick","lastName":"Kruger","titleText":"Sales & Leasing (New & Used)","shortBioText":"For the past 23 plus years I have been a valued member of the Honda sales team at Don Ayres, and I love having the opportunity to work with so many customers. Every day is different, many of my customers come in with a pretty good idea of the kind of car they want to buy. Rick\u001as job, then, is to help them fine-tune the details. \u001aI help them pinpoint the vehicle that will fit their wants and needs the best,\u001a he says.\r\n\r\nI always strive to treat customers the way they\u001ad want to be treated. Many times, I establish friendships and create loyal customers who return to Don Ayres time and time again.\r\n\r\nRick is a loyal Honda enthusiast, as well. He has owned more than a half-dozen Hondas, including at least two Honda Civics, two Honda Accords and two Honda S2000s. His wife drove an Odyssey for many years, but now loves being behind the wheel of the new Pilot Touring \u001a a great vehicle for transporting the couple\u001as son and daughter.","emailTxt":"rick.kruger@drivedonayres.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":196,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/377f2234d802.jpg","drDealerId":29976,"dealerEmpStartDtUtc":"799286400","industryStartDtUtc":"765158400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":53967,"personPtyId":40111159,"firstName":"Rick","lastName":"Squires","titleText":"Sales Manager","shortBioText":"Chat with me for a few minutes, and it\u001as easy to see why I dig my job. Put simply, I believe in the product \u001a and the Don Ayres Experience. My coworkers and I don\u001at just sell cars, we build meaningful relationships with our customers. I have been the Honda sales manager at Don Ayres since November 1999 and before that I was in sales for 3 years. My father sold Honda's here for over 20 years, so it is really a family affair. I've been married to my beautiful wife Kara since 2004. We have 2 awesome children, Caleb and Savannah. We have lived in the Fort Wayne area all of our lives and enjoy going to Hamilton lake and spending time with family.","emailTxt":"rick.squires@donayres.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":103,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/28b517b1-94d8-4af1-b377-b28e37c22ed6.jpg","drDealerId":29976,"dealerEmpStartDtUtc":"915148800","industryStartDtUtc":"801964800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":53969,"personPtyId":40111061,"firstName":"Shannon","lastName":"Hoover","titleText":"Finance Consultant","shortBioText":"I've been with Don Ayres Honda for 14 years. My wife is a teacher in Fort Wayne Community schools. I have three children that are the most important thing to me. I grew up right here in Fort Wayne, Indiana.\r\n\r\nMy job is to help you find a vehicle that fits you and your family's wants and needs, in a low pressure environment, giving you all the information you need so you can make an informed decision.","emailTxt":"shannon.hoover@donayres.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":72,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/059a8ae7490e.jpg","drDealerId":29976,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":419530,"personPtyId":40129819,"firstName":"Evan","lastName":"Johnston","titleText":"Finance Consultant","shortBioText":"I am from the big town of Berne, IN just an hour south of Fort Wayne. My family and I have owned Honda products for the last 25 years and I am still going strong. I have a cat that I absolutely love and I enjoy spending time outside with my friends. I am also a proud Indiana University Bloomington graduate. I would love to help you find the perfect new or certified Honda, or the perfect used car!","emailTxt":"evan.johnston@donayres.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/66a014dc12c1.jpg","drDealerId":29976,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1493596800","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":419531,"personPtyId":40129458,"firstName":"Anthony","lastName":"Russett","titleText":"Finance Consultant","emailTxt":"anthony.russett@donayres.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/c861dfea1567.jpg","drDealerId":29976,"dealerEmpStartDtUtc":"1362096000","industryStartDtUtc":"1362096000","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":226814,"personPtyId":40146326,"firstName":"Caleb","lastName":"Craun","titleText":"Finance Consultant","shortBioText":"Family man! I have 2 BEAUTIFUL children, and a very loving (patient) wife I could not function without. I grew up in the small town of North Manchester, IN where my parents still live. I have been travelling down this career path for 4 years, coming from 5+ years of customer service in the restaurant industry where I learned much about customer service. It is my sincere desire to help as many people as I can, whether it be through my faith or my job. I owe my success to the big man upstairs and my long list of mentors. I look forward to getting to know you!","emailTxt":"caleb.craun@donayres.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":86,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/7e397808-89f5-4ddc-b3f6-ed97fac671f8.jpg","drDealerId":29976,"dealerEmpStartDtUtc":"1370044800","industryStartDtUtc":"1370044800","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":367897,"personPtyId":40138371,"firstName":"Tony","lastName":"Vincent","titleText":"Service Advisor","emailTxt":"tony.vincent@donayres.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/97a4f9358f89.jpg","drDealerId":29976,"dealerEmpStartDtUtc":"1435708800","industryStartDtUtc":"1122854400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":512645,"personPtyId":44063111,"firstName":"Joe","lastName":"Gates","titleText":"Finance Consultant","shortBioText":"My name is Joe Gates. I was born and raised in Bluffton, Indiana. I moved to fort wayne three years ago. Before becoming a car salesman, I was a bartender, working at a couple local restaurants for roughly four years. I also worked as a paraprofessional at a middle school. I love spending time outside with my wife and three dogs! I have a Great Dane, a Dalmatian mix, and a Catahoula Leopard dog. The Dalmatian and Catahoula were both rescues. Please ask me about them and I will show you picture after picture!\r\n\r\nI genuinely look forward to meeting and working with you!","emailTxt":"joe.gates@donayres.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/6b024e74cb36.jpg","drDealerId":29976,"dealerEmpStartDtUtc":"1514764800","industryStartDtUtc":"1514764800","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":230415,"personPtyId":40137620,"firstName":"Dillon","lastName":"Steenport","titleText":"Service Advisor","emailTxt":"dillon.steenport@donayres.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":101,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/d5e45680-ed43-44d2-9a91-204ac6e6071f.jpg","drDealerId":29976,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":53971,"personPtyId":40111123,"firstName":"Shawn","lastName":"Baney","titleText":"Sales","shortBioText":"I'm a family man with one boy and two daughters and a beautiful wife. Family and friends mean everything to me.","emailTxt":"shawn.baney@donayres.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":75,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/34bd9ade-82ae-403d-b909-958ccc6a63ae.jpg","drDealerId":29976,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":419544,"personPtyId":40129713,"firstName":"Josh","lastName":"Chase","titleText":"Finance Consultant","shortBioText":"I am from Fort Wayne, born and raised. I strive to be professional, helpful, courteous, knowledgeable, efficient, and never pushy! Family is a big part of my life, especially belonging to a family consisting of four sisters and two brothers. I have a beautiful three year old Black Lab/ German Shepherd, named Saddie. I would love to assist you in finding the perfect new or certified pre-owned Honda, or perfect used car of your dreams. Ask me about my Saddie, I have plenty of pictures!","emailTxt":"Josh.chase@donayres.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":43,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/d8c67b06ff4f.jpg","drDealerId":29976,"dealerEmpStartDtUtc":"1443657600","industryStartDtUtc":"1422748800","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":53968,"personPtyId":40111304,"firstName":"Shannon","lastName":"Heitkamp","titleText":"Sales Manager","shortBioText":"Sometimes, things don\u001at work out exactly as planned. Shannon Heitkamp intended to go into the field of accounting after college, but his career took an unexpected turn. While putting himself through school, Shannon took a job at a Honda store in Michigan. He loved the job, and he didn\u001at look back.\r\nToday, Shannon is the assistant sales manager at Don Ayres, and he\u001as been with the company for seven years. He is thankful for the dealership\u001as loyal customers, many of whom know and love their cars. With the vast amount of information available online, many people have a pretty good idea of what they\u001are looking for by the time they walk through the doors of the dealership. At that point, Shannon says his job is to help them use the information they\u001ave collected to make an educated buying decision. \u001aWe just assist them in picking out the perfect car,\u001a he says.\r\n\r\nIn his free time, Shannon and his wife enjoy spending time with their three children. The family is involved in numerous sports an","emailTxt":"shannon.heitkamp@donayres.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/69ba5ca6-b141-46ca-ac96-27907597c34f.jpg","drDealerId":29976,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":418510,"personPtyId":40139170,"firstName":"Brandon","lastName":"Wachenschwanz","titleText":"Sales Consultant","shortBioText":"","emailTxt":"Brandon.Wachenschwanz@donayres.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/dfe32f98156f.jpg","drDealerId":29976,"dealerEmpStartDtUtc":"1454284800","industryStartDtUtc":"1454284800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":53997,"personPtyId":40111172,"firstName":"Doug","lastName":"Settle","titleText":"Service Manager","shortBioText":"It\u001as no surprise that service manager Doug Settle knows a lot about cars. As it turns out, he knows a thing or two about people, as well.Settle, who has worked at Don Ayres for 25 years, says it\u001as extremely important to be able to communicate with customers. \u001aYou have to listen to them and find out where the problem actually lies.\u001aSometimes that can be tricky. That\u001as why Settle and his employees often ride along with a customer, a move that ultimately helps them get to the root of a problem.\r\n\r\nCustomers seem to appreciate their straightforward approach. Many are Honda loyalists, but they return to Don Ayres because they\u001ave come to expect a high level of service. \u001aCustomers are very loyal to our product, and it\u001as just as important for US to be as good as that product.","emailTxt":"doug.settle@donayres.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":280,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/59f918076b10.jpg","drDealerId":29976,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":54021,"personPtyId":40111143,"firstName":"Jeremy","lastName":"Sullivan","titleText":"Service Advisor","shortBioText":"For the last two years, service advisor Jeremy Sullivan has done his best to meet all of his customers\u001a needs. A lot of times, they tell him just how tough it is to take time away from their day to get an oil change or keep up with routine car maintenance.\r\n\r\nBeginning Monday, all that is going to change. Thanks to the new Happy Hours program, Don Ayres customers can take advantage of the less hectic evening hours to get their cars tuned up. \u001aWe decided to extend our hours,\u001a Jeremy said. \u001aA lot of our customers work during the day and this makes it easier for them to get their cars in. If we can make it any more convenient, then that\u001as what we\u001are here to do.\u001a\r\n\r\nOutside of work, Sullivan has little time to rest. As the father of a one-year-old son, he says he\u001as almost always on the move.","emailTxt":"jeremy.sullivan@donayres.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":174,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/b2698d17-10e4-41ea-93f3-0854883b060b.jpg","drDealerId":29976,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":54022,"personPtyId":40111125,"firstName":"Charles","lastName":"Suter","titleText":"Service Advisor","shortBioText":"Service advisor Chuck Suter knows that customers are usually a little worried when they have to bring their car in for repairs. That\u001as why his first order of business is to try and put them at ease. \u001aI try to explain why or how the problem occurred,\u001a he says. \u001aThen, we talk about what we can do to prevent it from happening again.\u001a\r\n\r\nChuck loves being able to help customers resolve maintenance issues. He also loves interacting with the dealership\u001as longtime customers. \u001aIt\u001as amazing \u001a the loyalty that Honda customers have is amazing.\u001a\r\n\r\nChuck, who has worked at Don Ayres for seven years, spends a lot of his free time participating in his favorite off-road sport: rock crawling.","emailTxt":"charles.suter@donayres.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":111,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/149a761c-86ee-4cd9-b5b1-816874051179.jpg","drDealerId":29976,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":53947,"personPtyId":40111189,"firstName":"Carlo","lastName":"Borg","titleText":"Sales Manager","shortBioText":"Used car sales manager Carlo Borg began working at Don Ayres eight years ago, and he can see why people in the community have so much respect for the dealership.\r\n\r\nBorg, who has been in the auto business for about 23 years, says Don Ayres puts its customers first \u001a no matter what. \u001aThis is a great place,\u001a he says. \u001aWe definitely take care of our customers.\u001a\r\n\r\nPre-owned vehicles, for example, must undergo a rigorous inspection before they are sold. Customers don\u001at have to worry about undisclosed problems. \u001aThey can rest assured that when they buy a pre-owned vehicle from Don Ayres, they know exactly what they\u001are buying,\u001a Borg says. \u001aThere\u001as no smoke and mirrors.\u001aWe simply sell top quality pre-owned vehicles with warranties.\r\n\r\nBorg, a self-described fitness enthusiast, begins every day at the gym. Usually, he\u001as there by 5 a.m. \u001aI look forward to it every day,\u001a he says. \u001aI live every day to the fullest.\u001a I also enjoy spending quality time with my wife of 25 years and two daughters.","emailTxt":"carlo.borg@donayres.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":64,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/d4d4fe6090ac.jpg","drDealerId":29976,"dealerEmpStartDtUtc":"1262304000","industryStartDtUtc":"801964800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":512761,"personPtyId":40996495,"firstName":"Jackson","lastName":"Odle","titleText":"Personal Sales Consultant","shortBioText":"Hello there! My name is Jackson Odle, and I've been coming to Don Ayres Honda ever since I was twelve years old to visit my father at his job here. I love helping people to the best of my abilities , and showing them what a wonderful product Honda is. Looking forward to meeting you soon!","emailTxt":"jackson.odle@donayres.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/4a6d8cc145ed.jpg","drDealerId":29976,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1517443200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":524668,"personPtyId":44065539,"firstName":"Shawn","lastName":"Trice","titleText":"Sales Consultant","shortBioText":"Hello my name is Shawn Trice. I have been with Don Ayres since January of 2018 as a Sales and Leasing consultant. I love the car industry and strive to learn the best product which is Honda and provide the best possible performance! I look forward to earning all new business along the way and providing the best customer experience while buying a car!","emailTxt":"shawn.trice@donayres.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/e2aaf463d734.jpg","drDealerId":29976,"dealerEmpStartDtUtc":"1514764800","industryStartDtUtc":"1514764800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":230275,"personPtyId":40118365,"firstName":"Chad","lastName":"Oberlin","titleText":"Finance Manager","emailTxt":"chad.oberlin@donayres.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/c970a1fd-306d-4374-8484-1d8ed10ca03f.jpg","drDealerId":29976,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":418513,"personPtyId":40129462,"firstName":"Mason","lastName":"Luce","titleText":"Sales","shortBioText":"I've been with Don Ayres since 2012 and have been a Sales Consultant since 2016. I have been in the Marine Corps since 2014. I was born and raised in Fort Wayne. When I'm not working I enjoy spending my time running and relaxing out by the lake.","emailTxt":"mason.luce@donayres.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/d3a8069e5995.jpg","drDealerId":29976,"dealerEmpStartDtUtc":"1333238400","industryStartDtUtc":"1333238400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":522458,"personPtyId":43523948,"firstName":"Matt","lastName":"Walker","titleText":"Sales Consultant","shortBioText":"To me car sales isn't only about car sales. It's about customer satisfaction, helping navigate through the many choices, and being apart of getting you into your dream car. Let's go for a test drive today!","emailTxt":"matt.walker@donayres.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/919faad8042d.jpg","drDealerId":29976,"dealerEmpStartDtUtc":"1519862400","industryStartDtUtc":"1519862400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":53946,"firstName":"Bill","lastName":"Hulwick","titleText":"Sales Manager","shortBioText":"Bill Hulwick knows a lot about cars \u001a and not just Hondas. As the used car sales manager at Don Ayres, he knows the particulars of a lot of makes and models.\r\n\r\nPart of Hulwick\u001as job is to be on the lookout for reliable pre-owned cars and make sure they perform their best. First, they undergo a comprehensive service inspection. (Hondas, in fact, must pass a detailed 150-point service inspection.) Later, in the Don Ayres\u001a detail shop, the cars receive a thorough cleaning \u001a inside and out.The number one goal, Hulwick says, is to be honest and sincere with customers. \u001aYou treat people the way you want to be treated,\u001a he says.\r\nWhen he\u001as not at work, Hulwick enjoys playing golf and riding his Harley Davidson.","emailTxt":"william.hulwick@donayres.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":56,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/2ec8be3a-42fe-4340-af4d-a396a805be92.jpg","drDealerId":29976,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":230280,"personPtyId":40118465,"firstName":"Ryan","lastName":"Coleman","titleText":"Finance Manager","emailTxt":"ryan.coleman@donayres.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":39,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/f0c8a236-b9a2-42b6-bfe7-81a2ee9817fd.jpg","drDealerId":29976,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":230277,"personPtyId":40118310,"firstName":"Jeff","lastName":"Ward","titleText":"Sales & Leasing (New & Used cars)","shortBioText":"I have many years of experience in helping families acquire reliable and safe transportation. Born and raised in upstate NY, I moved to Fort Wayne in 2012 to be close to my wife's grand daughter and both of our extended families. \r\n\r\nIt wasn't easy leaving behind the loyal client base I had built up in NY over the years. I know if I treat people right, they will come back to buy from me again, and they will also send in family and friends too. That's how I grow my business. Feel free to contact me directly at 585-748-8378. I am happy to help in anyway I can.","emailTxt":"jeff.ward@donayres.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":52,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/3af0268c462e.jpg","drDealerId":29976,"dealerEmpStartDtUtc":"1367366400","industryStartDtUtc":"365472000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":419527,"personPtyId":40129413,"firstName":"Jon","lastName":"Walker","titleText":"Sales Consultant","shortBioText":"I love car sales! It is one of the best jobs in the world because you get to help people get into their dream car. But in my free time I like to hang out with my family, friends and chill with my Black Lab. I also enjoy going to the lake, watching/playing basketball and football. I look forward to having the opportunity to work with you and your family!","emailTxt":"jon.walker@donayres.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/4e4a59f7a8c4.jpg","drDealerId":29976,"dealerEmpStartDtUtc":"1477958400","industryStartDtUtc":"1477958400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":597994,"firstName":"Skyler","lastName":"Jauregui","titleText":"Sales Consultant","emailTxt":"skyler.jauregui@donayres.com","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":29976,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":54016,"firstName":"Kevin","lastName":"Cappelli","titleText":"Service Manager","shortBioText":"When you ask Kevin Cappelli about his job, he\u001as quick to tell you that fixing cars is only part of what he does every day. The rest of the time, his goal is to make sure his customers are happy. \u001aThat\u001as the important part,\u001a he says.\r\n\r\nCappelli, service advisor in the Don Ayres Pontiac GMC service department, knows it\u001as frustrating to be without a car. That\u001as why he and his fellow employees do everything they can to minimize inconvenience to customers. For starters, they make repairs as quickly as they can. They also help arrange alternate transportation via the Don Ayres courtesy shuttle or a rental car. The ultimate goal: to make things as easy as possible for those facing unexpected or untimely repairs.\r\n\r\nWhen he\u001as not at work, Cappelli says he likes to spend time with his wife and play golf. He has worked full time at Don Ayres for four years but began working at the company part time in 1999. \u001aIt\u001as an excellent place to work,\u001a he says.","emailTxt":"kevin.cappelli@donayres.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":47,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/f774c971-670a-46c0-9a42-f6fd2cbc3ff5.jpg","drDealerId":29976,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":53948,"personPtyId":40110968,"firstName":"Chris","lastName":"Demetriades","titleText":"Sales","shortBioText":"New Haven, Ind. is my home town. I live in Garrett, Ind. I sell pre-owned , new and certified Honda's. I enjoy helping Don Ayres and my customer's to find the right vehicle. I study my products and have a lot of knowledge about vehicle's. I'm very dedicated. I stress that I enjoy helping customer's.\r\n You can find me with family, at athletic event's. I'm a Cincinnati Red's, and Indy Colts fan. I'm a deer ,and elk hunter and I love to fish. 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Want to have a collection of Cars one day.","emailTxt":"john.broaden@donayres.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29976/employees/a7bb60253b5d.jpg","drDealerId":29976,"dealerEmpStartDtUtc":"1527811200","industryStartDtUtc":"1527811200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":622950,"firstName":"Pete","lastName":"Ort","titleText":"Service Advisor","emailTxt":"pete.ort@donayres.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":29976,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":539329,"personPtyId":52063464,"firstName":"Romain","lastName":"Rose","titleText":"Sales Consultant","shortBioText":"","emailTxt":"romain.rose@donayres.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":29976,"dealerEmpStartDtUtc":"1533144900","industryStartDtUtc":"1533144943","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":622951,"firstName":"Ron","lastName":"Conner","titleText":"Service Advisor","emailTxt":"ron.conner@donayres.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":29976,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":622952,"firstName":"Scott","lastName":"Bianski","titleText":"Service Advisor","emailTxt":"scott.bianski@donayres.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":29976,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":597990,"firstName":"Travis","lastName":"Herbst","titleText":"Sales Consultant","emailTxt":"travis.herbst@donayres.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":29976,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":605239,"firstName":"Tyler","lastName":"Thomas","titleText":"Salesperson","emailTxt":"tyler.thomas@donayres.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":29976,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":558917,"personPtyId":53921106,"firstName":"Wiebke","lastName":"Schlender","titleText":"HR Coordinator","emailTxt":"wiebke.schlender@donayres.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":29976,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":622956,"firstName":"Zach","lastName":"Bloom","titleText":"Service Advisor","emailTxt":"zach.bloom@donayres.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":29976,"certifiedEmployee":false,"deptDscrp":"Service"}]

Don Ayres Honda

4.9 out of 5 4.9
Rectangle 48
Sales
Service Closed

Don Ayres Honda Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2006

Don Ayres founded Don Ayres Honda in 1970. Today, Sara Ayres operates Don Ayres Honda on an 18 acre campus. Don Ayres Ho

...

nda has been family owned and operated for over nearly 50 years. Sara and the Don Ayres team looks forward to seeing you in one of their showrooms soon.

"The Don Ayres Experience-It's in the details!"

Service

Oil, Filter Change

$12.95 and up*

Wheel Balance

$56.95

Wiper Blade Replacement

$18 and up*

Air Filter Replacement

$28 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
2288 lifetime reviews. Includes reviews of Don Ayres Honda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 6, 2019

    This was the 2nd vehicle purchased at Don Ayers in the last 3 months for my family. Andy, Shannon, and Joe were all fantastic to work with! Both vehicles... they had to find what we were looking for at a different dealership and worked out a trade with them to get us the vehicle we really wanted. Not high pressure at all, but they were all very knowledgeable and just wanted to help. We have already referred someone to Bill on their used car lot and actually got a referral check in the mail from it because they bought and had a great experience as well! Everyone there has been extremely helpful.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Andy Hitzemann

    Sales

    (5.0) 175 reviews

    Evan Johnston

    Finance Consultant

    (5.0) 21 reviews

    Joe Gates

    Finance Consultant

    (5.0) 17 reviews

    Shawn Baney

    Sales

    (5.0) 75 reviews

    Shannon Heitkamp

    Sales Manager

    (5.0) 21 reviews

    Bill Hulwick

    Sales Manager

    (4.9) 56 reviews

  • 5.0 out of 5
    December 6, 2019

    The store was absolutely sparkling and had quite the welcoming aura. I was greeted by my personal salesman, Skyler Jauregui, and was sat down swiftly.... Everyone was very informative and my all my questions and concerns were answered honestly. Skyler is an EXCELLENT Salesman. I know I was quite ornery during some of the time and he was able to really listen to what I had to say or needed. Never did I feel rushed with Skyler nor did I feel the daunting feeling of pressure at the dealership :) Everything on my checklist was met and then some! The Manager Rick was also very kind! Thank you for a wonderful and stress free experience!! And thank you Skyler for a world class service!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Skyler Jauregui

    Sales Consultant

    NOT RATED

  • March 1, 2017

    I relocatex to Fort Wayne and was looking for a nrw Honda dealer. I took my 2010 civic for service and was satisfied. Then in the market for another used... honda and decided on a 2013 civic. The sales guy Shane was great liked cars was rasy to deal with. I've had the car for several months and am very satisfied.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 5, 2019

    As a first time car buyer, I felt a bit overwhelmed with all of my options. Originally, I had planned to finance through my credit union that i bank with.... And while my banker was super helpful, I felt like I was running in circles trying to find a vehicle that would qualify for the type of loan I was approved for. I tried going through two other dealerships and had not very good experiences... My partner had gone to Don Ayers earlier this year for his vehicle and had a good experience, so I decided to reach out to a salesman there. Skyler Jauregui listened to my story and what I was looking for in a vehicle, and recommended a pre-owned 2016 Nissan Sentra SV. He came in super early to meet us and do a test drive, and spent time with us figuring out paperwork. Ultimately I decided to finance through one of Don Ayers' banks, and Ryan and Anthony in finance helped get me a loan within my budget that had a better APR than what my bank offered. Skyler Jauregui is an absolute asset to the Don Ayers team, and I will only recommend this dealership to anyone i know.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Anthony Russett

    Finance Consultant

    (5.0) 15 reviews

    Ryan Coleman

    Finance Manager

    (4.9) 39 reviews

    Skyler Jauregui

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    December 3, 2019

    Couldn't ask more from a dealership! Great part about this experience was, walking away knowing that I have a premium quality vehicle. Piece of mind knowing... that I will be well taken care of with a locally ran business. Jeff Ward was professional and prompt and thorough. Finance dept. friendly and cordial. Well done Don Ayres group!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rick Squires

    Sales Manager

    (5.0) 103 reviews

    Shannon Hoover

    Finance Consultant

    (5.0) 72 reviews

    Jeff Ward

    Sales & Leasing (New & Used cars)

    (4.7) 52 reviews

  • 5.0 out of 5
    December 3, 2019

    This was my first time buying a car myself and I can say I was very intimidated at first. I had no idea what I was looking for or what to expect, but Skyler... made it so easy for me! He was great about showing me all of my options when I talked about what I did and didn't like, and made some great recommendations when I got stuck trying to make a decision. I walked out confident that I made the best choice possible and I couldn't be happier with my Honda CR-V!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Caleb Craun

    Finance Consultant

    (5.0) 86 reviews

    Skyler Jauregui

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    November 28, 2019

    Sir Tony Vincent always do excellent job . Keep it up sir Tony Always there to help and answer my inquiry on my vehicle. GREAT JOB

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tony Vincent

    Service Advisor

    (5.0) 38 reviews

  • 5.0 out of 5
    November 27, 2019

    If you're looking for a car Andy Hitzemann is your man! He is a pleasure to work with. Extremely knowledgeable and no pressure. He was very patient with... me, explained and set everything up and answered all of my questions.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Andy Hitzemann

    Sales

    (5.0) 175 reviews

    Shannon Hoover

    Finance Consultant

    (5.0) 72 reviews

  • 5.0 out of 5
    November 26, 2019

    We decided it was time to say goodbye to my 10 year old Jeep after putting $3K in repairs into it over the last 6 to 8 months. My wife has a Honda and... loves it. I thought perhaps it was time to move to a different make. Since she is so happy with her Honda and I had even been having my Jeep serviced at the Don Ayres dealership we decided to set an appointment with Andy Hitzemann. If Andy didn't write the book on Hondas, he should have! The man knows EVERYTHING there is to know about Honda vehicles. He was knowledgeable, fun to work with and very accommodating to our needs and wants. Likewise, Evan Johnston was knowledgeable and efficient with the financing details. Both were very pleasant to work with and in the end we drove home in a beautiful CRV. Thanks guys!

    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Andy Hitzemann

    Sales

    (5.0) 175 reviews

    Evan Johnston

    Finance Consultant

    (5.0) 21 reviews

  • 5.0 out of 5
    November 26, 2019

    I strongly recommend purchasing a vehicle from Don Ayers and salesman Andy Hitzemann in particular. Andy will work with you and has a fantastic knowledge... of Honda products. You can't go wrong.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Andy Hitzemann

    Sales

    (5.0) 175 reviews

    Rick Squires

    Sales Manager

    (5.0) 103 reviews

    Josh Chase

    Finance Consultant

    (5.0) 43 reviews

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