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Don Ayres Honda

(6,344 reviews)
Visit Don Ayres Honda
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 21 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (877) 256-1285 (877) 256-1285
Used (877) 259-4978 (877) 259-4978
Service (260) 748-3342 (260) 748-3342

Inventory

See all 404 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2006.
Don Ayres Honda was founded in 1970 by Don Ayres. Today, Don's daughter Sara Ayres operates Don Ayres Honda on a 16-acre campus in Fort Wayne, Indiana. Don Ayres Honda has been family-owned and operated for over 50 years. Sara and the Don Ayres Honda team look forward to seeing you soon in one of their showrooms.
The Don Ayres Experience-It's in the details!

Service center

Phone number (260) 748-3342

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Rick Kruger headshot
Rick Kruger
Sales & Leasing Professional
(399 reviews)
Doug Settle headshot
Doug Settle
Service Manager
(320 reviews)
Caleb Craun headshot
Caleb Craun
New Car Sales Manager
(208 reviews)
Charles Suter headshot
Charles Suter
Service Advisor
(201 reviews)
Rick Squires headshot
Rick Squires
Sales Manager
(189 reviews)
Ron Conner headshot
Ron Conner
Service Advisor
(182 reviews)
Jackson Odle headshot
Jackson Odle
Personal Sales Consultant
(174 reviews)
Matt Walker headshot
Matt Walker
Sales Professional
(138 reviews)
Travis Lawrence headshot
Travis Lawrence
Salesperson
(85 reviews)
David Salmonowicz headshot
David Salmonowicz
Service Advisor
(86 reviews)
Brandon Wachenschwanz headshot
Brandon Wachenschwanz
Sales Consultant
(85 reviews)
Courtney Crook headshot
Courtney Crook
Service Advisor
(84 reviews)
Isaac Sauder headshot
Isaac Sauder
Sales & Leasing Consultant
(61 reviews)
Greg Henderson headshot
Greg Henderson
Sales Professional
(32 reviews)
Addison Migna headshot
Addison Migna
Service Advisor
(29 reviews)
Kyle Couch headshot
Kyle Couch
Salesperson
(24 reviews)
Dainen Hickey headshot
Dainen Hickey
Service Advisor
(11 reviews)
Farod Sharif headshot
Farod Sharif
Sales Consultant
(8 reviews)
Marissa Fields headshot
Marissa Fields
Sales & Leasing Consultant
(5 reviews)
Tommy Green headshot
Tommy Green
Sales Consultant
(5 reviews)
Dillon Steenport headshot
Dillon Steenport
Service Advisor
(168 reviews)
Travis Herbst headshot
Travis Herbst
Finance Manager
(146 reviews)
Jon Walker headshot
Jon Walker
Finance Manager
(146 reviews)
Carlo Borg headshot
Carlo Borg
Sales Manager
(140 reviews)
Shawn Baney headshot
Shawn Baney
Sales
(113 reviews)
Kevin Cappelli headshot
Kevin Cappelli
Service Manager
(79 reviews)
John Broaden headshot
John Broaden
Finance Manager
(72 reviews)
Chris Demetriades headshot
Chris Demetriades
Sales
(51 reviews)
Chris Loeffler headshot
Chris Loeffler
Finance Manager
(115 reviews)
Skylar Abbott headshot
Skylar Abbott
Acquisition Specialist
(25 reviews)
Anthony Russett headshot
Anthony Russett
Finance Manager
(122 reviews)
Meagan Kingery headshot
Meagan Kingery
Leasing and Sales Consultant
(29 reviews)
Matthew Hill headshot
Matthew Hill
Salesperson
(17 reviews)
Evan Johnston headshot
Evan Johnston
Sr. Finance Manager
(35 reviews)
Chad Oberlin headshot
Chad Oberlin
Finance Director
(30 reviews)
John Watkins headshot
John Watkins
General Manager
(25 reviews)
Chris Jugloff headshot
Chris Jugloff
Sales Consultant
(23 reviews)
Nathan Fitzgerald headshot
Nathan Fitzgerald
Digital Sales & Marketing Director
(19 reviews)
Austin Luke headshot
Austin Luke
Acquisitions Coordinator
(11 reviews)
Trent Buhl headshot
Trent Buhl
Salesperson
(3 reviews)
Roger Platonov headshot
Roger Platonov
Sales Consultant
(3 reviews)
Rob Braselton headshot
Rob Braselton
Parts Manager
(2 reviews)
Connor Hilgemann headshot
Connor Hilgemann
Service Advisor
(2 reviews)
Isaiah Rohrbach headshot
Isaiah Rohrbach
Sales Consultant
(1 review)
Conner Wheeler headshot
Conner Wheeler
Business Improvement Manager
(1 review)
Daniel Guzman headshot
Daniel Guzman
Salesperson
Michael Picagli headshot
Michael Picagli
Sales Consultant

Reviews

(6,344 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Don Ayres Honda from DealerRater.

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Great customer service and good communication.

Great customer service and good communication.Dainen did a great job coordinating the recall work and taking care of our vehicle. Great waiting area. Really enjoyed the new service area and waiting area.

Great customer service and good communication.

Great customer service and good communication.Dainen did a great job coordinating the recall work and taking care of our vehicle. Great waiting area. Really enjoyed the new service area and waiting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words for Dainen and for taking the time to leave us this wonderful feedback!

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Everyone is very friendly.

Everyone is very friendly. The renovation is very nice. My tech went the extra mile and showed me where everything was in the waiting area..

Everyone is very friendly.

Everyone is very friendly. The renovation is very nice. My tech went the extra mile and showed me where everything was in the waiting area..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

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Best service experience we have ever had anywhere.

Best service experience we have ever had anywhere. Paul E. and the whole service team were very attentive & went above & beyond all expectations. Fantastic!

Best service experience we have ever had anywhere.

Best service experience we have ever had anywhere. Paul E. and the whole service team were very attentive & went above & beyond all expectations. Fantastic!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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Great service and nice waiting area.

Great service and nice waiting area. David S is amazing always greeting you with a smile and positive attitude.

Great service and nice waiting area.

Great service and nice waiting area. David S is amazing always greeting you with a smile and positive attitude.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Don Ayres Honda. David and our team appreciate your business and hope to see you again soon!

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Staff is friendly and treats you like family.

Staff is friendly and treats you like family. Service was great and affordable. I love the new waiting lobby.

Staff is friendly and treats you like family.

Staff is friendly and treats you like family. Service was great and affordable. I love the new waiting lobby.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Angie, Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

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service was professional, timely, accommodating.

service was professional, timely, accommodating. My service advisor was friendly, attentive and someone who is a credit to your facility.

service was professional, timely, accommodating.

service was professional, timely, accommodating. My service advisor was friendly, attentive and someone who is a credit to your facility.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

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They very coprative and very helpful staff i am very

They very coprative and very helpful staff i am very happy to buy new vehicle

They very coprative and very helpful staff i am very

They very coprative and very helpful staff i am very happy to buy new vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

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GREAT experience!

GREAT experience! Our car was completed in a timely manner. Everyone was friendly and helpful.

GREAT experience!

GREAT experience! Our car was completed in a timely manner. Everyone was friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Linda: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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Everything was great - only disappointment was the car

Everything was great - only disappointment was the car wash wasn’t working….that was pretty minor!

Everything was great - only disappointment was the car

Everything was great - only disappointment was the car wash wasn’t working….that was pretty minor!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, Theresa, and for taking the time to leave us this wonderful feedback!

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Always get good service and complete as needed and on

Always get good service and complete as needed and on time Love the update to center

Always get good service and complete as needed and on

Always get good service and complete as needed and on time Love the update to center

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Dan, please let us know.

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