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I felt confident that Brandon was listening to what i was looking for in a vehicle. Everything was explained very thoroughly and i felt no pressure in... our decision of leasing. Our experience with Honda and Brandon was a great !
Jackson was very patient and helpful. He was knowledgeable about the vehicle and when he was unsure he made sure to get me the correct answer in a timely... manner. The dealership was accommodating to my needs. The price of the car was fair, and I was offered an extra warranty ( which is an extra cost) if I wanted an extended warranty from the dealership. All in all a good experience and would buy a car here again.
I relocatex to Fort Wayne and was looking for a nrw Honda dealer. I took my 2010 civic for service and was satisfied. Then in the market for another used... honda and decided on a 2013 civic. The sales guy Shane was great liked cars was rasy to deal with. I've had the car for several months and am very satisfied.
Andy Heitzman was terrific to work with. He and I talked back and forth on text and then arranged for me to come in and talk about, see and drive the vehicle... that I bought. I can't say enough about the service I received on this vehicle or any of the previous three Honda's that I've owned.
I found a vehicle online that I was extremely interested in purchasing, however I live 2 hours away. Upon inquiring about the vehicle, Jackson contacted... me in a timely manner and offered to send me a video of the vehicle. He walked out to the lot and took a personal video, inside and out, pointing out any flaws that it had, as it was a 2015 model. I had some questions, which he quickly answered via phone conversation and I confirmed that we would be in on Monday to see the vehicle in person. I texted that morning to let Jackson know we were on our way. Jackson, along with other employees were friendly, helpful and made the experience a good one. I have never made a large purchase such as this on my own before and I want to thank all those involved for making me feel as comfortable as possible when doing so. AND I love my Dodge Charger!!!
Andy was a delight to work with & made the process easy. Chuck, in service, was ready to help with our add ons. Great team to work with!
Great experience, this is my 3rd vehicle from this dealership and salesperson Andy Hitzemann. I would highly recommend Don Ayers Honda dealership, and... Andy Hitzemann
This is the 5rh Honda we've bought from Rick at Don Ayres. He's a jolly fellow with a great sense of humor. But more importantly, he knows his Honda's.... He spent a lot of time with me making sure I understood most of the many bells and whistles on our new CR-V touring. He also answered my many questions. We've been extremely happy over many years having our Honda's serviced at Don Ayres. The same goes for purchasing our cars there. Nearly painless and quite satisfying.
Could not be more pleased with how everyone took care of me. Everyone listened to my wants, found the exact vehicle, had it delivered to the dealership... for me. Dealing with my sales associate was a pleasure, he listened to me, we found the vehicle I wanted. Then the sales manager was a pleasure. He listened worked with me, found the color vehicle I wanted and had it delivered to the dealership for me. Then dealing with the finance guy was also a pleasure. Everything went very smoothly. Yes I can honestly highly recommend this dealership, they listen, they care about your wants, your concerns, and get the answers you need. I have never felt this way after dealing with a dealership. Thank you so very much.
I recommend seeing Andy Hitzemann if you are looking for a vehicle. He is very knowledgeable, organized and friendly. I will be telling everyone I know... about Andy and Don Ayers Honda!