Nissan of Richmond

Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 6:00 PM

Nissan of Richmond Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

12:00 PM - 6:00 PM

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Nissan of Richmond is a Richmond Nissan Dealership located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-

...

up includes: Nissan 370Z, Nissan Altima, Nissan Armada, and more! We proudly serve the Norfolk, Newport News, Midlothian, Chester, Williamsburg, Powhatan, Petersburg, Harrisonburg, Charlottesville, Milford, Mechanicsville, VCU, Henrico, Chester, Petersburg, Midlothian, Bellwood, Highland Springs, Sandston and Lynchburg, Virginia areas as well as Washington DC, Maryland. Feel free to stop by and visit us today! We will be happy to help!

"Nissan of Richmond Aims to Provide a Truly Stellar Automotive Experience"

Service

Power Steering Service

$129.95

Coolant System Service

$129.95

Wheel Alignment (4WD)

$79.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

1.4 out of 5 1.4
70 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    November 16, 2018

    Bait and switch. Found 2 vehicles online that I wanted to look at. Got there and guess what? Not on their lot. Also their trade in value on my car... was significantly lower than 3 other dealers, CarMax and KBB. Stay far away.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 9, 2018

    Worst customer experience ever in buying a car. They are shady as xxxx. Best friend until they get your money. Then they are no where to be found when... problems occur. The are deceitful and underhanded. Nothing is as they tell you. They lead you and misinformed you then they buck up priced. ITS ALL A SCAM! Worst experience ever. Gave the keys back. Not interested in playing their games! Will be reporting them to corporAte Nissan and the better business. They are not men of their words! Do not waste your time. Go somewhere else.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 28, 2015

    MY CAR PURCHASING WITH NISSAN IN SHORT PUMP HAS ALWAYS BEEN GREAT!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy you enjoyed your experience and hope you can recommend us to your friends and family. Please don't hesitate to stop by and say hello on y...our next visit! Geoff Secora--GM

  • 1.0 out of 5
    November 3, 2018

    Never buy from this dealership unless you want to be scammed. First I found a car I wanted car guru, so they called me and told me to come in. They than... showed me base model car and started telling me they would add all the features I wanted. They start out negotiating at a ridiculous price and try to cheat you. When I go back to get the features installed on my car they said they would only install half the ones that were promised. There sale tatic’s border on criminal. Do not buy from here unless you want to get ripped off. If you do buy from here totally avoid Chris he is a liar. He told me to call him anytime if a problem comes up and when I try to call him I find out he blocked my number.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 29, 2018

    Tried to get information on a car on Sunday, no one was helpful. Called back on Monday & was told someone would call me in 2 hours. Called back in... 3 hrs. Finally got someone on phone to "help me". When I questioned the $749 Dealer doc fee not being on website I was told " dealerships don't put it on the websites". Well, apparently they don't check other websites outside their dealership group. There are much better options.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 29, 2018

    Everything you read in the previous reviews is correct. Expect to pay up several 1000's more than what they advertise. (for my car was about $6000).... They are everything you hear about oily car sales people. A nightmare! I called twice because I was coming from far away, and when we walked in, they did a totally unnecessary survey, in the mean time, someone else walked in and purchased the car I had driven hours to see. They have a "reconditioning fee" of 2500 that is not warranted. Another Nissan dealer person told me that their advertisement is potentially illegal for being a Nissan franchise. The sales person even told me that I had to pay a lot fee, because they were on a prime "location." My goodness! I am actually very grateful that I did not end up doing business with them, looking at the fact that my experience was not an isolated one. Beware!! I would not purchase there. Since, I have found SO MANY other places that are much more straight up with you, and do not mess with the mark up. I would go somewhere else.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 28, 2018

    There sales tactics are aggressive and visible. They marked up the price of a car my wife was interested in based on the information she gave them so... that they maxed out her credit in a hard situation. They took advantage of her situation.

    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 27, 2018

    The car on their website is mysteriously not available. They repeatedly lie to you over and over. Then there is the $2600 fee to recondition the car. If... ever someone deserved to go out of business.....

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 13, 2018

    Purchased a used car from there in July. They never filed paperwork for registration and insurance. Still dealing with DMV , was told they would refund... my 749 dollar processing fee. Still haven’t seen that! Worst ever experience in 30 years

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 8, 2018

    Went to look at a used SUV I saw on cargurus. List price was about $23,000. Test drove it and then got to the negotiation. Here is where they have a ridiculous... "reconditioning fee". It's a just a scam to jack up the price. We left and went down the street and got upfront deal without all the underhanded BS.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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