Stuart Powell Ford Lincoln Mazda

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
140 lifetime reviews.
  • Nicest People in the Car Business

    I can't imagine working with nicer people to find the perfect new car. Ben Johnson found us exactly what we wanted within minutes of our contactin...


    Show Full Review

    I can't imagine working with nicer people to find the perfect new car. Ben Johnson found us exactly what we wanted within minutes of our contacting him, and got us a great deal, too. It was absolutely worth the drive for us to go to Stuart Powell.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Car shopping made easy.

    I was recently involved in a traffic accident involving my 2016 Lincoln MKC. Although my vehicle was totaled with damages exceeding $26,000, no o...


    Show Full Review

    I was recently involved in a traffic accident involving my 2016 Lincoln MKC. Although my vehicle was totaled with damages exceeding $26,000, no one was injured in the accident. I was hit by a Ford F-250 with towing hooks on the front. I was the only passenger in my vehicle and the only injury, if you want to call it that, was contusion of the sternum. When I show friends pictures of the damages to my vehicle they cannot believe I did not suffer any serious injury. A friend looked at the pictures and his immediate comment was the safety features Lincoln built into the vehicle performed exactly like they were designed to do, protect the passenger(s). Here is a little background on the construction of the doors on this vehicle. The body shop estimator explained there were 3 layers with each layer being stronger then the previous. The force of the impact from the F-250 and the towing hooks damaged all 3 layers. I have told Kay, my Stuart Powell salesperson, not to show me any other vehicle after this accident. I will only drive a Lincoln SUV. If you need someone to ‘hold your hand’ for anything involving your vehicle, Stuart Powell is the place to purchase your vehicle. The day after my accident I called Kay, and she was very caring and concerned about me. During the week I talked to Matt, the manager of the body shop, Robbie, the sales manager and Chris, the receptionist, who got to know me from all of my telephone calls during the week. Everyone was caring and helpful. That was so reassuring after what I had been through. I purchased my first vehicle from Kay in April 1985 and through the years have continued to purchase from her. I live in Louisville KY and drive to Stuart Powell for the caring service and the honest deals. I would only purchase my vehicle(s) from Kay and Stuart Powell. Thanks Stuart Powell for being you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • 2017 F150

    My family and I have been dealing with Stuart Powell for several years and this trip was just like all the others. Ron Long was a pleasure to work...


    Show Full Review

    My family and I have been dealing with Stuart Powell for several years and this trip was just like all the others. Ron Long was a pleasure to work with and did everything possible to get me the best deal. I will definitely be returning to them for my next vehicle purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Fastest, easiest, experience buying a car yet.

    I contacted several dealerships over the previous week trying to make a deal in the car I wanted and was growing increasingly frustrated that I se...


    Show Full Review

    I contacted several dealerships over the previous week trying to make a deal in the car I wanted and was growing increasingly frustrated that I seemed more motivated to buy than they seemed to sell. I called Kay after finding this dealer on Google and randomly being assigned to her at 12:45pm. We were there on the lot by 4:45pm and signed the paperwork at 6. A process that has taken anywhere from 10 hours to as many weeks, was accomplished in a matter of a few hours and not once did we feel frustrated or wonder what they were trying to "pull". This was almost too easy and my 16 year old is absolutely in love with his Mazda 6! We got more car for less $ than we thought we would have to spend!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Buyer

    Excellent & knowledgeable Customer Service provided by Kay Edgington Sergerlund! What a fun experience as Kay guided my selection, delivery and bu...


    Show Full Review

    Excellent & knowledgeable Customer Service provided by Kay Edgington Sergerlund! What a fun experience as Kay guided my selection, delivery and buying process. My gratitude to each Employee of SPF for their support in my purchase, which was a major decision. My purchase required "Training" with the many safety features and updates to newer Vehicles, which Kay happily provided .Again, my thanks to Kay and each Employee of Stuart Powell Ford for their Professional Care with a smile!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Continued great relationship with Stuart Powell

    Looking for a new Mazda but purchased a certified used model. Buying process was painless. Resolving minor service issues on bought vehicle within...


    Show Full Review

    Looking for a new Mazda but purchased a certified used model. Buying process was painless. Resolving minor service issues on bought vehicle within minutes. This dealership deserves FoMoCo's highest award. Their sales and service re: my wife's vehicles keeps us coming back. Will be replacing my vehicle very soon and it WILL be a Ford from Stuart Powell. Recommend any and everyone pay them a visit.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Stuart Powell Ford Lincoln Mazda

    Roger Keck, Sales Consultant, was great to work with, helpful in answering my many questions, personable and professional. Quality vehicles and c...


    Show Full Review

    Roger Keck, Sales Consultant, was great to work with, helpful in answering my many questions, personable and professional. Quality vehicles and competitive pricing sealed the deal.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • David Cole, Lexington, KY

    The first time I walked into Stuart Powell I felt like I was honestly accepted as a person not just another customer. I spent about three months t...


    Show Full Review

    The first time I walked into Stuart Powell I felt like I was honestly accepted as a person not just another customer. I spent about three months time and numerous dealerships before I bought my vehicle. I went back to Stewart Powell because of the way I was treated and the deal I receive. Over the past two years the service I have received has been very professional; both in diagnosis and problem corrections. It appears to me that the entire work force at Stewart Powell work together as a team and support each other as normal or problematic tasks arise. I was impressed with Mr. Powell himself, for he took time to meet with me. MS Albright was very helpful in helping me secure a product for my truck of which I was seeking. You can not beat Stewart Powell

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Stuart Powell Lincoln Ford Mazda

    I enjoyed every aspect of my experience at Stuart Powell Ford Lincoln Mazda! It is truly easy doing business there. They located a pre-owned Linco...


    Show Full Review

    I enjoyed every aspect of my experience at Stuart Powell Ford Lincoln Mazda! It is truly easy doing business there. They located a pre-owned Lincoln with all the equipment I wanted, had it here overnight, totally checked out, had all the paperwork ready and drove off. Can't remember how many cars I have bought there-8 or 9!! Thanks for great service on every vehicle as well!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Small Town but BIG Service.

    I was raised in a small town and have lived in the big city for decades. How refreshing it was to deal with a Ford dealer in a smaller town. Even ...


    Show Full Review

    I was raised in a small town and have lived in the big city for decades. How refreshing it was to deal with a Ford dealer in a smaller town. Even the OWNER wanted to know if you could help us and wanted to know if we were treated ok. His words was "come back, you don't have to buy anything to come visit us". Thanks for the that invitation Mr. Powell, we will be back again. Thanks to Ben, our internet salesman. Very Professional.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review