Stuart Powell Ford Lincoln Mazda

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Reviews

Average Ratings

4.9
Average based on 131 reviews.
  • Small Town but BIG Service.

    I was raised in a small town and have lived in the big city for decades. How refreshing it was to deal with a Ford dealer in a smaller town. Even ...


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    I was raised in a small town and have lived in the big city for decades. How refreshing it was to deal with a Ford dealer in a smaller town. Even the OWNER wanted to know if you could help us and wanted to know if we were treated ok. His words was "come back, you don't have to buy anything to come visit us". Thanks for the that invitation Mr. Powell, we will be back again. Thanks to Ben, our internet salesman. Very Professional.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Best car-buying experience I've had

    A very positive experience. I traveled from Louisville to buy my car at Stuart Powell. Ben Johnson was so helpful start-to-finish: knowledgeable,...


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    A very positive experience. I traveled from Louisville to buy my car at Stuart Powell. Ben Johnson was so helpful start-to-finish: knowledgeable, responsive to email, patient, and friendly. The price was good, customer service excellent.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Bought used Mazda 5

    This was the first car I have purchased on my own, and I couldn't be happier. I live in Louisville and talked with the internet manager, Ben Johns...


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    This was the first car I have purchased on my own, and I couldn't be happier. I live in Louisville and talked with the internet manager, Ben Johnson. The whole transaction took place online with no hassle at all. Because of time constraints, the vehicle was delivered to my house in exactly the condition described. The paperwork took about 15 minutes to complete. I would definitely recommend this dealership and will definitely buy from them again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Quick response, extra effort for out of state sale

    I was traveling in Kentucky visiting family and on our last night in the state my wife joked about looking for a Flex there (we had not had any lu...


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    I was traveling in Kentucky visiting family and on our last night in the state my wife joked about looking for a Flex there (we had not had any luck in Florida where we live). so I did a search and this blue 2010 with 22k miles (limited loaded with sunroof, cooler console, etc) popped up. I sent an email and Ben Johnson responded that night. the next day he called, we worked out the price and I told him I would need to have him drive the car to me in Bowling Green, about 2 hours south of his dealership. he said he could do it, so they hustled to get the paperwork done, clean the car, etc., and we met at a McDonald's parking lot to check it out and do paperwork. Got the wife and kids to Nashville just in time to catch their flight while I drove the Flex home (I was to fly too, but that changed...). Everything went well thanks to several people working quickly to make it happen. - MJ

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Buying a car from Stuart Powell

    Ben was a very helpful sales guy. I traded my car in and they worked everything out so that I was able to buy my "new to me" mustang. Chris in fin...

    Dealer Response

    Hi Teresa, We are so glad that Ben was so helpful to you! He does a great job. We like to make things easy at our dealership and are happy that yo...


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    Ben was a very helpful sales guy. I traded my car in and they worked everything out so that I was able to buy my "new to me" mustang. Chris in finance department was very helpful, I think I called 4 or 5 times after I had purchased the car. He was always so friendly and nice to deal with, I would recommend my friends go check out the inventory they have when they are in the market for a new car. The other staff at Stuart Powell were real friendly also,even thou we were not dealing with them, they still spoke to us. Thanks for a not so pressured car buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Teresa, We are so glad that Ben was so helpful to you! He does a great job. We like to make things easy at our dealership and are happy that you found it that way. Hope you enjoy your Mustang and invite you to contact us at any point that we can answer any questions or help in any way. Thank you so much for your patronage!


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  • Adequate

    I like this dealership. 1. Overall they are friendly and knowledgeable. 2. Customer service. Is adequate. 3. Buying process. David Wix is my sales...

    Dealer Response

    Thanks for sharing the feedback and testimonial. We appreciate your patronage!


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    I like this dealership. 1. Overall they are friendly and knowledgeable. 2. Customer service. Is adequate. 3. Buying process. David Wix is my salesman. He is very knowledgeable in every vehicle I questioned him on. I trust and respect him, will continue to buy from him. I already arranged myown financing so the guy in that department did not have much to do. 4. Quality repair. Is just adequate, there is room for improvement. 5. Facilities it is also adequate, but seems to be dated. I have owned Fords my entire driving life and will continue. I will also continue to buy at powell ford as long as David Wix is there.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for sharing the feedback and testimonial. We appreciate your patronage!


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  • buying a used car!!!!

    we bought our daughter a used car from Stuart Powell !! great place to buy a car! Ashlie was a great sales person, she was so helpful. Love the st...


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    we bought our daughter a used car from Stuart Powell !! great place to buy a car! Ashlie was a great sales person, she was so helpful. Love the staff!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Customer Service

    Visit Stuart Powell in Danville and ask for Chris Russell - the nicest, friendliest, salesman ever!


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    Visit Stuart Powell in Danville and ask for Chris Russell - the nicest, friendliest, salesman ever!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2013 Ford Escape

    Ben was very good and helpful. He did not pressure just answered questions and provided pros and cons. He was very helpful. Very good job I will ...

    Dealer Response

    Hi Brian, Thank you for your very kindcreview! Glad your experience was so positive! That's our goal! We appreciate your patronage, and look forwa...


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    Ben was very good and helpful. He did not pressure just answered questions and provided pros and cons. He was very helpful. Very good job I will buy another from him sometime.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Brian, Thank you for your very kindcreview! Glad your experience was so positive! That's our goal! We appreciate your patronage, and look forward to working with you for your buying and servicing needs!


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  • Great Service and friendly employees

    Employees were friendly and listen to me about the problems I was having with my car. She informed me of problems and ask and answered questions? ...


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    Employees were friendly and listen to me about the problems I was having with my car. She informed me of problems and ask and answered questions? Thank you

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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