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Reviews

Average Ratings

4.7
Average based on 248 reviews.
  • Great deal

    Courteous and knowledgeable, very nice to work with

    Dealer Response

    Mark, Thanks for the positive review. We appreciate your business and look forward to continuing a sales and service relationship in the future. ...


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    Courteous and knowledgeable, very nice to work with

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mark, Thanks for the positive review. We appreciate your business and look forward to continuing a sales and service relationship in the future. Jim Cooley Director of Sales jcooley@lagmail.net


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  • First Service appt. for my 2016 F-150

    The Service dept. was short-handed the day of my service, and I had to wait well over an hour. However, the Service writer was accommodating and t...


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    The Service dept. was short-handed the day of my service, and I had to wait well over an hour. However, the Service writer was accommodating and took the initiative to provide me a credit on install labor for the step bars that I was having installed on my Truck. I do love my truck and my overall experience at the Ford Service dept. is very good.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Ford Livermore service did a wonderful job!

    Very good service. The clerk helped me is professional and very friendly.


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    Very good service. The clerk helped me is professional and very friendly.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Fantastic Service

    2nd car purchase in a month. Loved the service, especially Talal Hayder, and ease of getting the deal completed .

    Dealer Response

    Ketankumar, thank you for writing this fantastic review and giving our dealership such a high star rating! At Livermore Ford Lincoln, we value our...


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    2nd car purchase in a month. Loved the service, especially Talal Hayder, and ease of getting the deal completed .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ketankumar, thank you for writing this fantastic review and giving our dealership such a high star rating! At Livermore Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Great Service from Livermore Ford!

    Livermore Ford took care of me while my car was out for a manufacturer warranty repair. Adam helped get my rental car extended and part expedited...


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    Livermore Ford took care of me while my car was out for a manufacturer warranty repair. Adam helped get my rental car extended and part expedited as the repair took over 2 weeks. Happy with the help he provided

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Livermore Ford Review

    From the first contact through the Costco - Auto Program to the purchase, and followup with the Sales Representative - Steven Lewis, everything wa...

    Dealer Response

    David, your positive review means a lot to us and we?re happy we could help you! Check our social media pages to stay in the loop on product news ...


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    From the first contact through the Costco - Auto Program to the purchase, and followup with the Sales Representative - Steven Lewis, everything was highly satisfactory and why we chose our purchase of the Ford CMax from Livermore Ford.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    David, your positive review means a lot to us and we?re happy we could help you! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!


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  • F-150

    Working with Steve T. was an absolute pleasure. He was knowledgeable about the products and took his time when answering any questions I had alon...

    Dealer Response

    We're happy to hear that our staff was able to provide you with knowledgeable expertise and an overall pleasant experience, Wiley! Thank you so mu...


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    Working with Steve T. was an absolute pleasure. He was knowledgeable about the products and took his time when answering any questions I had along the way.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear that our staff was able to provide you with knowledgeable expertise and an overall pleasant experience, Wiley! Thank you so much for being one of our valued guests and we look forward to your next visit!


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  • Good quality & reliable service of Ford vehicles

    Great as always! Been buying and leasing vehicles from here for several years, and also servicing them. The personnel are good and friendly, and I...

    Dealer Response

    Suresh, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Our team is dedicated to providing top-quali...


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    Great as always! Been buying and leasing vehicles from here for several years, and also servicing them. The personnel are good and friendly, and I like the amenities also (Wifi, coffee, waiting place, shuttle option..). I have had good experiences servicing the cars in my family.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Suresh, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.


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  • Lincoln MKZ

    Sales person was most knowledgeable and helpful. Have been negotiating with Buick dealer. We had reached an impasse and seemingly no deal. (the...


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    Sales person was most knowledgeable and helpful. Have been negotiating with Buick dealer. We had reached an impasse and seemingly no deal. (they called the next morning and cut their price substantially) Your Lincoln salesperson merely asked what we were looking for - - and then asked if we were ready to buy now. We said yes and within 1/2 hour we were signing papers for our new MKZ. He answered all our questions and laid all our concerns to rest. Mike is a great guy in our book!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Manager

    We had originally came out to Livermore Ford to look at purchasing a pre-owned Ford Explorer. We had previously came from San Leandro Ford and th...

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Claudia. Safe travels!


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    We had originally came out to Livermore Ford to look at purchasing a pre-owned Ford Explorer. We had previously came from San Leandro Ford and the car salesmen were leches and not very helpful showing cars by showing us cars that we didn't want to see. Coming to Livermore Ford was refreshing. We came in and Brad came up to us and showed us the car we were looking for. From there, he gave us our options and was completely honest, we didn't feel pushed. It was then we decided it was better for us to look at new cars. We went in and put a sample car together to get an idea of the price and said we would be coming back within a month. Fast forward to a month later, when we came in that Sunday morning, I was slightly disappointed that the car that was said to be there was gone with no notice. The manager, Ryan, jumped in and said he would make it happen and went through the computer to find out what we wanted. He made the numbers work for us and Ford. Through the back and forth, Brad stayed with us which was nice to have someone their with us instead of being left alone and waiting. Even coming down to the working with the lender, he was very helpful. Everyone that we talked and worked with made the whole experience purchasing at car at Ford Livermore amazing. Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Claudia. Safe travels!


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