Mercedes-Benz of Marion Hours
Whether you are visiting to search for a Mercedes-Benz vehicle in the Marion area or contacting our authorized service c
enter, we hope to be of assistance. Please contact us at any time to discuss your requirements in more detail, or visit us at 2608 West DeYoung St., Marion, IL 62959.
"Driving a head of the class"
Oil, Filter Change
Dealership chipped hood on new car refuses to fix properly offered 500 for repairs elsewhere on inconvenience on a brand new car getting ceramic coated.... #disgusted
Can't say enough good about this business. First, we love the car we purchased. When it needed to be serviced, they sent a driver to our home (an hour... + away) to pick it up. Then, delivered it back to us after service was completed. Sales and service departments are very easy to work with and accommodating. Will definitely go there again!!
We received bad gas in Kuttawa & had our car towed to Marion, arriving at 5:30 closing time. Jeremiah, the service manager, was waiting & had papers ready,... along with a loaner car. Unfortunately, we had to spend two nights in Marion, as the parts were unavailable locally. This was a bad situation, but the people at this dealership were great, everyone including the young men in the detail area were helpful.
Mr & Mrs King, It was a pleasure getting to know you guys even though it was under unfortunate circumstances and thank you for the great review of our... service department. We work really hard to provide an exceptional service to our customers and I am glad that those efforts are paying off and I'll make sure that Jeremiah gets the recognition that he deserves. Oliver Ashtiani and the staff here at Mercedes-Benz of Marion
I definitely would recommend this dealership. We have driven the GL 450 for many years and when it came time to trade, well, you just can't beat the safety... and quality. We had already been looking, so we knew exactly what we wanted. (shopping for a gently used GL 450) MB of Marion wants to earn your business. Go see Bruce or Oliver.
Bought car in October My wife and I had been looking for some time for nice E-350. Wehad shoped in St Louis, Mo and we left feeling like we had been in... dog fight with the sales dept. I hate looking for a new car as it seems like a battle with sales people. Not so with the sales staft at Marian. They were wonderful to work with. In fact very friendly and went out of their way showing us around. Would most deffently go back for my next Merdedes. JIM -PATTY
Interested in a listing on Cars.com and sent a contact request through the Cars.com web site. I got an "automated" reply from the dealer but no follow-up.... I sent another email through the dealer's web site and no contact back. Too bad too.....they had a vehicle I was interested in but so do a lot of other used car and other MB dealers. I expected MUCH more from a franchised Mercedes Dealer.
Rob, I am so sorry that we missed you as a customer however your feed back is very important to us. Our dealership shares leads with our sister GM sto...re right next door and sometimes our customer inquires get mixed up. It is something that we are looking in to thanks in large to you and your review.
I called for questions about a car in their inventory. The sales reps were more than knowledgeable and friendly to work with. The description of the car... in Cars.com was spot on. This was CPO car from Mercedes and the Marion Mercedes rep told me that current CPO policy from Mercedes Benz is that CPO cars add 1 year of warranty, but also unlimited miles. This convinced me that a CPO from Mercedes is a benefit, not a used car. The reason I didn't purchase was not based on any negatives from the dealer at all. It was a matter of not finding the right fit. However, the one thing I expected was for them to find out what it was I wanted and follow up with searches to bring me in as a customer.
Dana, Thank you for your kind review. It is our mission to provide our customers with great experience and to exceed their expectations while adapting... to their needs and that is why your review will help bring the level of customer satisfaction that we strive for. Thanks again from the entire staff here at Mercedes-Benz of Marion and keep those reviews coming. Oliver Ashtiani
Tim was easy to deal with and Oliver was easy going. Both had a working knowledge of their product as it should be. I bought my first Mercedes just about... a month ago from Tim Deaton and it will not be my last from this dealership. Great group to deal with all around.
Mr. Eberhart, It has been a privilege to serve you and please don't hesitate to call if we can be of further assistance and welcome to our Mercedes-Be...nz Family. Oliver Ashtiani and the rest of the team.
I walked in at 10:00 am and left at 12:00 with my vehicle. Tim was great. Everyone was kind and courteous and seemed genuinely interested in me. Thanks... for making it fun. I WILL BE BACK!
Thank you for your kind feed back. Your business is valuable and is very much appreciated here at Mercedes-Benz of Marion. You were a joy to deal wit...h and welcome to our Mercedes-Benz Family. Oliver Ashtiani, Tim Deaton, Bruce Meyers