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Fastlane Service As always, I took our ‘17 MKX into Fastlane at Champion Ford/Lincoln for regular service. The staff got me in and out in an expedient... fashion and completed the service and delivered my freshly washed vehicle, while I enjoyed a cup of coffee and caught up with the morning paper. Thank You
Dean, Thanks so much for the feedback and your patronage. We value your time and business. I'll pass the good news along to my staff. Sincerely, ...Duke Brubaker General Manager
I was unsure about buying a Ford Fusion but I loved the look and after talking to our salesman Andrew Davis, I was sure, he was so informative and helpful... and so was Mr.Maggard!!
Cynthia, Thanks so much for the business! We appreciate the kind feedback. Andrew and Jerry work hard for our customers, so we are thrilled you hav...e recognized that. Thanks again, Duke Brubaker General Manager
Bad luck overshadowed by excellent service!! when my 14' f-150 eco-boost threw a rod and left me stranded on I-64 ,the Ford roadside assistance towed us... to Champion Friday night around mid-night. Figuring on a huge battle and repair bill, I was totally proven wrong. My truck was evaluated diagnosed and an estimate was prepared by 1 pm on Saturday...impressive feat no. 1. Secondly Denise in service ran everything through the Ford extended warranty plan I purchased, Everything covered no questions asked impressive feat No 2. Third I spoke with Jerry about trading the tuck off on a brand new one, figuring I would get a low ball offer, on a disabled trade... wrong again. Jerry offered a more than fair trade in value and found the exact truck I wanted to trade for in less than 2 hours. He met all my requests ,no haggling, went above and beyond to pick me up and drop me off at the rental car location, couldn't ask to be treated any better. then the last impressive feat was sweet Ms. Linda who made all the financing painless. She got me a super deal and helped me get almost 2k in credit from my existing unused extended warranty coverage, that I would have never know I was entitled to. Quick, Precise, Professional, Honest and Personal Service... that's what makes a CHAMPION.
Thanks so much for your kind review. We appreciate the details account of your experience. I'm glad our employees from Denise to Linda gave you an ex...perience worthy of calling a CHAMPION experience! It was nice chatting with you when you left, and we look forward to seeing you again down the road. Sincerely, Duke Brubaker General Manager
Bought my 2010 Prius from them on March 3, 2018. Looked at car earlier in the week, but something seemed “off” about the car. However, it was very rainy... and humid the first time I looked at the car. Saw they still had the car on the 3rd, and felt it was worth a second look. All the quirks from the first day had disappeared. Found out the car just needed a complete tune up and the throttle body cleaned. I spent about 4 hours getting things right, and now the car does exactly as it is designed to. Ernie and the rest of the staff will take care of you. Their hometown, “good ole boy” demeanor will make you feel right at home. Whenever it is time to buy another car, I will shop with them again. Thanks again to everyone at the dealer for making the buying process so comfortable.
Donald, Thanks for making the decision to purchase your vehicle at Champion in Owensboro. I'm happy we gave you a 5-star experience. Please let us ...know next time you need a vehicle. Sincerely, Duke Brubaker General Manager
Great experience buying a vehicle at Champion Ford Had been shopping around for a vehicle (4x4 or AWD). Was a little uncertain on exactly what I wanted.... Went to Champion Ford here in Owensboro and found a couple of vehicles I was interested in. Met Scott Saye and Jim Monanteras. They were both very helpful in answering any questions. Test drove the vehicles and settled on the Ford Edge. Scott sealed the deal and made the buying process easy and simple. One thing that really impressed me during the process was there was no pressure to buy (unlike alot of other places). I would recommend the Champion Team to anyone for their next vehicle purchase !
Lewis, Thanks for the detailed and awesome review! We truly appreciate your business. I'll pass along your kind words to my team. Sincerely, Duke ...Brubaker General Manager
Overall great experience Had an absolute great buying experience. Scott Saye was very helpful and knowledgeable with all questions that I had. Handled... everything quickly and was very professional. It was my very first F-150 and it won't be my last. Thanks Scott
Thanks for the kind review. We appreciate your business greatly! Enjoy your awesome #1 selling F-150, welcome to the family. Duke Brubaker General M...anager
Scott was great to work with. I?ll be returning for all my vehicle needs.
Amanda, Thanks so much for the kind words. We look forward to seeing you in the future. Sincerely, Duke Brubaker General Manager
Recall work done. Also had oil change and tire rotation. I didn't get the estimate I needed for some cosmetic work on the interior.
Jey, Thanks for the feedback and the 5-star rating! We appreciate your service work. I'll reach out to the service dept. and have them follow up wi...th you regarding the interior work. Thanks again, Duke Brubaker General Manager
I have been having my vehicle serviced and repaired at Champion Ford for more than a dozen years and have never had to return because they failed to repair... as needed. They have always been friendly, helpful, and kept me informed during the process.
John, That's great news! Thanks so much for the feedback on our service department. We truly appreciate your repeat business and look forward to se...eing you in the future. Please let us know when you want to buy your next vehicle, we'd love to sell it to you as well. Sincerely, Duke Brubaker General Manager
The quick lube is great, no appointment needed and work is done in a timely manner.
Beanland Farms, thanks for using Champion's Quick Lane! We appreciate the kind feedback. We hope to see you again in the future. Sincerely, Duke Br...ubaker General Manager