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Vic Koenig Chevrolet

(328 reviews)
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Sales hours:
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Sales Service
Monday 8:30am–6:00pm 7:00am–5:30pm
Tuesday 8:30am–6:00pm 7:00am–5:30pm
Wednesday 8:30am–6:00pm 7:00am–5:30pm
Thursday 8:30am–6:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (618) 503-0482 (618) 503-0482
Used (618) 503-0431 (618) 503-0431
Service (618) 503-0447 (618) 503-0447

Reviews

(328 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vic Koenig Chevrolet from DealerRater.

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Satisfied. Thankful.

Great service. Very prompt and courteous. Everyone is so kind and let you know what is going on with your vehicle. I am completely satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent

Hats off to my salesman James and the entire team at this dealership. It was a pleasurable experience . They have changed car buying . Everyone there was very helpful and answered all of my questions straight to the point. I went shopping for one car and ended up buying two.. They've earned a customer for life. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

amazing experience

This was the most painless easiest purchase I have made. James redden was my salesman and he was great! He has answered every question I've had! I will be a return customer for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No hassle, easy to deal with.

Great place to buy a vehicle. No hassle, no pressure to buy. Friendly people providing great service. Highly recommended. 2nd vehicle purchased from Dion Clark. Great salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service

Vic Koening your have an excellent service department. The staff were very friendly. The wait wasn't very long. I was in and out before I knew.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil change

Greg Lorentz has always taken excellent care of my Impala. I appreciate his concern for my safety, and he makes sure my car is running well for any trips or errands around town.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mr. James Holmes

Repairs were made in a timely manner,and everyone was extremely nice and eager to meet my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Quick and friendly service

I had a headlight out and called at 7:00 am when they opened and asked when I could get in. They got me in at 8:30 and I was out of there by 9:00! Everyone was very friendly and the cost of service was very competitive. I will definitely continue to be a customer for all my service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Easiest exp. ever

The buying exp. was so easy and all the staff was super friendly. We done a lot of the things needed to get qualified over the phone and when we got there things were ready to go. Most places say yes we have you approved then you get there spend all day and they end up wanting a co signer or a huge down payment, not with Vic Koenig, they got us into a brand new car without having either. The only thing I would suggest is that they get an area for small children to play. I had to take my car in for an oil change with a 1 1/2 yr. old, that part was not fun at all although they did give her a balloon to play with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Chevy Traverse

Love this place very friendly ppl there they went out of there way to help/make sure everything went will with the sell I couldn't be more plz I will send all my family and friends to them I highly recommend them to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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