Jack Burford Chevrolet

I had a great experience with them. The price was right, they gave me more than expected on my trade in, and everyone was nice.

Great place to deal with great people who deal fairly very friendly nice cars and trucks

A little bit confused about the vehicle. But was not a bad experience. It's was fine

My husband and I had looked all over the state to find the right vehicle and customer service in purchasing what we started out thinking a gently used vehicle. Jack Buford Chevrolet in Richmond Ky. had such excellent deals we were able to purchase a brand new 2023 Equinox for less of a price we would have paid for a gently used one. Not only was their prices right their customer service was top notch from beginning to end. Garrett was by far one of the most kind, honest, hardworking sales people we have ever encountered. Jack Buford gets all the stars and the highest ratings from our family.

This is a dealership that has provided us many very positive buying experiences and maintenance and repair services over the last 35 years. We will continue to patronize Burford Chevrolet, but have not yet resolved the issue for which we have taken our car twice for repair. While it is disappointing, the complexity of today's vehicles and the myriad of electrical/computer diagnostic possibilities does not lend itself to quick fixes. We are confident, our repair process will continue with a successful outcome.

Wesley Cummins made this the absolute best experience I’ve ever had at buying a vehicle. I told him what I was looking for and had a vehicle found and all approved in less than 24 hours. He was amazing!!!!!! I will definitely be going back and purchasing my vehicles there again.

$700 two different trips and still not fixed!! I sat for 6 hours the last trip and waited 2 hours past appointment before the car was even taken back!

We called before we drove 4 hours. We asked for photos of any cosmetic issues and we were told there were none. Upon arrival, the truck was dirty like somebody went mudding. We were examining the vehicle and not one person came out to greet us despite several employees standing around. We go inside and ask for the person who was supposed to be our sales person. He comes out of his office and greets us and just hands us the keys. He didn't even come outside with us to look the vehicle over and answer any questions. Once in it, we found the leather seats ripped, somebody had bolted something into the dash board and then removed it, leaving it ripped and four ugly, big screw holes. There was obvious leakage from the sunroof as there were water marks in the fabric around it. We considered all the issues they didn't disclose and came up with an offer. If the price was right, we were willing to overlook the cosmetic stuff. We walked back into the dealership and our salesperson came up to us. We asked how we might get the price down to our starting negotiation price and he twisted his face to look at us like we were crazy , laughed at us and vsaid "NOTHING" and we said thank you and he just watched us walk out without a counter offer or even a conversation about why he thought it was worth what he was asking. We later discovered he wasn't even a salesperson so I guess maybe he doesn't know how selling vehicles works.

We called before we drove 4 hours. We asked for photos of any cosmetic issues and we were told there were none. Upon arrival, the truck was dirty like somebody went mudding. We were examining the vehicle and not one person came out to greet us despite several employees standing around. We go inside and ask for the person who was supposed to be our sales person. He comes out of his office and greets us and just hands us the keys. He didn't even come outside with us to look the vehicle over and answer any questions. Once in it, we found the leather seats ripped, somebody had bolted something into the dash board and then removed it, leaving it ripped and four ugly, big screw holes. There was obvious leakage from the sunroof as there were water marks in the fabric around it. We considered all the issues they didn't disclose and came up with an offer. If the price was right, we were willing to overlook the cosmetic stuff. We walked back into the dealership and our salesperson came up to us. We asked how we might get the price down to our starting negotiation price and he twisted his face to look at us like we were crazy , laughed at us and vsaid "NOTHING" and we said thank you and he just watched us walk out without a counter offer or even a conversation about why he thought it was worth what he was asking. We later discovered he wasn't even a salesperson so I guess maybe he doesn't know how selling vehicles works.

Very recommended ! I had a beautiful experience and I will continue buying from him in the future.