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Reviews

Average Ratings

4.6
61 lifetime reviews.
  • Jack Burford Chevrolet

    We've never had less than a positive experience with this dealership. Ricky Miidleton and the entire Service Department staff is dedicated to meet...

    Dealer Response

    Thank you for your willingness to recommend us. We are glad to know that you are happy with Ricky and the rest of the service department.


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    We've never had less than a positive experience with this dealership. Ricky Miidleton and the entire Service Department staff is dedicated to meeting the needs of the customers they serve. I would highly recommend them to anyone!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your willingness to recommend us. We are glad to know that you are happy with Ricky and the rest of the service department.


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  • Bought a new car: pleased, pleased and pleased!

    Buying a car can be just 'no fun at all' but both times we have bought new cars from Jack Burford Chevrolet in Richmond, KY our salesperson, Greg,...


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    Buying a car can be just 'no fun at all' but both times we have bought new cars from Jack Burford Chevrolet in Richmond, KY our salesperson, Greg, has been professional, helpful, knowledgeable and friendly. In 2010 Greg Atwater shepherded us through the process of ordering and purchasing a 2011 Equinox, and we appreciated him so much we went back yesterday when we found we were in need of a new car. (We are keeping the Equinox, too.) We had called him a few days ago, and since we needed this car right away he assisted us in picking out a car on the lot that fit the bill-a 2017 Sonic. He was really patient, answering a bunch of questions and made applying a GM credit card rebate to the purchase price painless. Greg kept us smiling the whole time we were there. Josh helped us set up the 'myChevrolet' apps on our phones- such a cool thing to be able to check tire pressure and gas usage-among other things! Brooke was helpful and efficient in streamlining the paperwork. The facility is shiny and clean and everyone we encountered was smiling and friendly. Our plan is:next time we need a car we are heading straight to the Burford dealership and ask for Greg Atwater.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • awesome service!

    great dealership! great service department! highly recommended them to anyone! great inventory as well, to fit any budget! I came looking for a us...


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    great dealership! great service department! highly recommended them to anyone! great inventory as well, to fit any budget! I came looking for a used car, and left with exactly what we were looking for. no pressure to buy something new!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Warden

    Purchased a new 2500 HD. All staff were friendly, yet professional. Brandon Boggs sold me the vehicle and was very informative and patient durin...


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    Purchased a new 2500 HD. All staff were friendly, yet professional. Brandon Boggs sold me the vehicle and was very informative and patient during the process. I traveled a significant distance to purchase the vehicle and have no regrets for the purchase. I would highly recommend that they be given the opportunity to meet the needs of those looking to purchase a vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Wonderful service department

    Everyone in the service department was very nice,helpful,& courteous. Went 'above &beyond' by providing me with a (very nice) vehicle to drive whi...


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    Everyone in the service department was very nice,helpful,& courteous. Went 'above &beyond' by providing me with a (very nice) vehicle to drive while mine was being serviced.....and I didn't even ask for one, but certainly made my life a little easier. Special THANKS to Adam for being so helpful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best in Richmond!

    Absolutely great service! I had been turned down from many previous car lots and they made it work and they did it fast! They have great used cars...


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    Absolutely great service! I had been turned down from many previous car lots and they made it work and they did it fast! They have great used cars in great conditions! And they are super friendly and care about their customers! They're great!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • best service department, hands down

    at first i was skeptical about taking my vehicle to a dealership for service. I had always heard that dealerships overcharge. Evidently, they had...


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    at first i was skeptical about taking my vehicle to a dealership for service. I had always heard that dealerships overcharge. Evidently, they hadn't dealt with Jack Burford!!!! We have an older model Yukon and Ricky Middleton took excellent care, charged under what we thought it would be and covered everything with us BEFORE doing anything. We are extremely satisfied and will recommend Ricky and the crew to everyone we come in contact with!!! Thank you, Chris and Kevin McClanahan

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Satisfied Silverado Buyer

    Very satisfied with my experience on recent trade, David was very helpful and pleasant to work with.

    Dealer Response

    Thank you so much for taking the time to leave this wonderful review. We're glad to hear that David was pleasant to work with and was very helpful...


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    Very satisfied with my experience on recent trade, David was very helpful and pleasant to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to leave this wonderful review. We're glad to hear that David was pleasant to work with and was very helpful during your visit. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, Jack Burford Chevrolet Team


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  • 2016 Chevrolet Trax

    Brandon Boggs and the whole staff was awesome. By far the best salesman and experience in buying a vehicle is have ever had. I really rec...

    Dealer Response

    Daniel, we would like to extend our gratitude to you for taking the time to give us your feedback. It's great to hear that we provided you with th...


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    Brandon Boggs and the whole staff was awesome. By far the best salesman and experience in buying a vehicle is have ever had. I really recommend this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Daniel, we would like to extend our gratitude to you for taking the time to give us your feedback. It's great to hear that we provided you with the best dealership experience you've ever had. We will share your comments left with Brandon and Boggs. If you need anything else in the future, please feel free to come back and visit us anytime! Sincerely, Jack Burford Chevrolet Team


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  • 2017 Chevrolet Silverado

    Bought my first NEW truck from Jack Burford Chevrolet. Had a great experience working with Brandon Boggs!

    Dealer Response

    Bowen, it was a pleasure to read about your first truck buying experience working with us. It's delightful to know that Brandon provided you with ...


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    Bought my first NEW truck from Jack Burford Chevrolet. Had a great experience working with Brandon Boggs!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bowen, it was a pleasure to read about your first truck buying experience working with us. It's delightful to know that Brandon provided you with a great experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Jack Burford Chevrolet Team


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