Watermark Ford Hyundai of Marion

New 877-616-4602 Dealer Website
Used 877-612-6217 Email Dealer
Service 888-443-1879

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Sales Closed
Service Closed
Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat Closed
Sun Closed
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Reviews

3.7
97 lifetime reviews.
  • great+

    super service.knowledge of product,very fair trade in value,,plus the ford f150 was superior to the other brands that i looked at as far as my nee...


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    super service.knowledge of product,very fair trade in value,,plus the ford f150 was superior to the other brands that i looked at as far as my needs were concerned!!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Terrible Service Experience

    Had an appointment with the service department on a Thursday to look at my car because the check engine light came on and it seemed to have an ele...


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    Had an appointment with the service department on a Thursday to look at my car because the check engine light came on and it seemed to have an electrical issue (the wipers wouldn't work properly). the car quit at work on that Wednesday evening. I had an extended warranty plan and Thursday morning had it towed to the dealership. They hadn't even looked at the car by Friday, and had no loaner, and wouldn't cover a rental because they didn't know if it was a covered repair, well if you don't LOOK at the car you don't know do you? I worked all weekend, had to get rides, 25 miles one way. By the next Wednesday, numerous phone calls and extreme apathy by the staff later, I rented my own car, when , of course they called and said they had a loaner and that they had looked at the car and it was an electrical issue. REALLY? What I told you when I made the original appointment? I got my car back 8 days after I brought it in. There was no one in the office when I brought it in, they gave me NO paperwork, refused to copy me their paperwork, said they would send me a receipt, They did charge me $100, my deductible. They told my that they had gotten coverage for my two days of rental, but I've never seen it. All in all, a terrible experience and an abhorrent way to treat your customers.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Service!

    Jeff Cain helped me throughout the buying process of my new car. He was extremely helpful and made the process quick and painless!

    Dealer Response

    Thank you very much for sharing your experience! Jeff is a fantastic person and works hard for his customers. Glad to hear that you are pleased!


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    Jeff Cain helped me throughout the buying process of my new car. He was extremely helpful and made the process quick and painless!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you very much for sharing your experience! Jeff is a fantastic person and works hard for his customers. Glad to hear that you are pleased!


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Service & Repair

About Our Dealership

Dealer on Cars.com since September 2010

Watermark Ford Hyundai of Marion, IL, also serving Cape Girardeau, MO and Paducah, KY is proud to be an automotive leader in our community. Since opening our doors, Marion Ford Hyundai has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.

Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Marion Ford Hyundai will professionally fit you into the automobile of your choice

"We Make It Easy For You!"