Watermark Ford Hyundai of Marion

New 877-616-4602 Dealer Website
Used 877-612-6217 Email Dealer
Service 888-443-1879

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Reviews

Average Ratings

4.9
Average based on 97 reviews.
  • great+

    super service.knowledge of product,very fair trade in value,,plus the ford f150 was superior to the other brands that i looked at as far as my nee...


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    super service.knowledge of product,very fair trade in value,,plus the ford f150 was superior to the other brands that i looked at as far as my needs were concerned!!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Terrible Service Experience

    Had an appointment with the service department on a Thursday to look at my car because the check engine light came on and it seemed to have an ele...


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    Had an appointment with the service department on a Thursday to look at my car because the check engine light came on and it seemed to have an electrical issue (the wipers wouldn't work properly). the car quit at work on that Wednesday evening. I had an extended warranty plan and Thursday morning had it towed to the dealership. They hadn't even looked at the car by Friday, and had no loaner, and wouldn't cover a rental because they didn't know if it was a covered repair, well if you don't LOOK at the car you don't know do you? I worked all weekend, had to get rides, 25 miles one way. By the next Wednesday, numerous phone calls and extreme apathy by the staff later, I rented my own car, when , of course they called and said they had a loaner and that they had looked at the car and it was an electrical issue. REALLY? What I told you when I made the original appointment? I got my car back 8 days after I brought it in. There was no one in the office when I brought it in, they gave me NO paperwork, refused to copy me their paperwork, said they would send me a receipt, They did charge me $100, my deductible. They told my that they had gotten coverage for my two days of rental, but I've never seen it. All in all, a terrible experience and an abhorrent way to treat your customers.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Service!

    Jeff Cain helped me throughout the buying process of my new car. He was extremely helpful and made the process quick and painless!

    Dealer Response

    Thank you very much for sharing your experience! Jeff is a fantastic person and works hard for his customers. Glad to hear that you are pleased!


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    Jeff Cain helped me throughout the buying process of my new car. He was extremely helpful and made the process quick and painless!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you very much for sharing your experience! Jeff is a fantastic person and works hard for his customers. Glad to hear that you are pleased!


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  • Great Service from Friendly Professional Folks

    Always get good service at the Quick Lane. Best tire prices and always take good care of you after the sale. Free rotations. Nitro fill. Check eve...

    Dealer Response

    We appreciate you taking the time to write this review! Quick Lane does all of the things you listed plus works on all makes and models with no a...


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    Always get good service at the Quick Lane. Best tire prices and always take good care of you after the sale. Free rotations. Nitro fill. Check everything over.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate you taking the time to write this review! Quick Lane does all of the things you listed plus works on all makes and models with no appointment necessary. It's a big win for everyone!


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  • New car purchase

    Great place to buy a car-nice salesmens, management, and documents dept. Marion Ford Hyundai is willing to work with you to achieve customer satis...

    Dealer Response

    Thank you very much for sharing this review online! We strive to bring customer satisfaction to every interaction through every department.


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    Great place to buy a car-nice salesmens, management, and documents dept. Marion Ford Hyundai is willing to work with you to achieve customer satisifaction.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you very much for sharing this review online! We strive to bring customer satisfaction to every interaction through every department.


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  • Great Service!

    I had been shopping online for an SUV and Marion Ford ended up having the perfect fit for me! They were more than accommodating, as far as prepari...

    Dealer Response

    Sarah, Thank you so much! We are grateful for every customers that gives us the opportunity to earn their business. We know that your time is v...


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    I had been shopping online for an SUV and Marion Ford ended up having the perfect fit for me! They were more than accommodating, as far as preparing my total costs and paperwork before I arrived, which made the process go by very quickly! I think we were there maybe 30 minutes, including the test drive. Very friendly staff who were prompt with all correspondence prior to my purchase of the vehicle! I found them through car-gurus, and they were one of the only dealers to respond to my interest, as well as answering all my questions.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Sarah, Thank you so much! We are grateful for every customers that gives us the opportunity to earn their business. We know that your time is valuable and work to create a fast, fair and friendly environment for you to shop for a vehicle.


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  • Thanks Marion Ford Hyundai and Brian McHugh!

    This is my third vehicle purchased form Marion Ford Hyundai, and I'll purchase my next vehicle here as well. Brian McHugh is top-notch and profess...

    Dealer Response

    Thank you very much! Brian is a true professional and sincerely cares that his customers are completely satisfied with their vehicle and experien...


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    This is my third vehicle purchased form Marion Ford Hyundai, and I'll purchase my next vehicle here as well. Brian McHugh is top-notch and professional... He serves the customer rather than "sells" the customer. I continue to be more impressed with the entire Marion Ford Hyundai team with every interaction.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much! Brian is a true professional and sincerely cares that his customers are completely satisfied with their vehicle and experience. We value loyal customers as yourself and appreciate the opportunity to serve you!


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  • Love the body shop

    My sincerest thanks to the Marion Ford Body Shop. My poor Honda Civic has taken 2 deer hits and after both incidents the body shop has quickly and...

    Dealer Response

    Al, Those buggers can cause some major damage and headaches! So glad that we were able to return your car in perfect condition and hopefully it ...


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    My sincerest thanks to the Marion Ford Body Shop. My poor Honda Civic has taken 2 deer hits and after both incidents the body shop has quickly and professionally repaired my vehicle back to perfect condition. The staff is very friendly and they work with my insurance so I have to do very little. The work is always first rate and done on time. Thanks to you all!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Al, Those buggers can cause some major damage and headaches! So glad that we were able to return your car in perfect condition and hopefully it will stay that way ;) We appreciate the kind review as well as the opportunity to repair your vehicle.


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  • Pleased once again

    We have bought several cars (1Taurus; Hyundai Sonatas and Accents) from Marion Ford. Tom Madden helped me find a truck (F 150) that was exactly wh...

    Dealer Response

    Galen, Thanks so much for your review and being a loyal customer! We try to work as a team so that our customers have a great experience each an...


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    We have bought several cars (1Taurus; Hyundai Sonatas and Accents) from Marion Ford. Tom Madden helped me find a truck (F 150) that was exactly what I wanted. We have been especially pleased with the service department thanks to Tommy's team at the main office and Melanie at the Quick Lane Center.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Galen, Thanks so much for your review and being a loyal customer! We try to work as a team so that our customers have a great experience each and every time they visit our store!


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  • Great service from Quicklane

    The Quick Lane definitely has a great TEAM that work together for the customer! So glad that you enjoyed the different kind of service that they p...

    Dealer Response

    Gary, TEAM is definitely what makes Quick Lane such a special place! Customer is the #1 priority and each person within the Quick Lane is workin...


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    The Quick Lane definitely has a great TEAM that work together for the customer! So glad that you enjoyed the different kind of service that they provide! we have done our repairs here for 20 years. They have always been fast and friendly. Thanks so much.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gary, TEAM is definitely what makes Quick Lane such a special place! Customer is the #1 priority and each person within the Quick Lane is working hard to make your visit perfect!


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