Absher-Arnold Motors, LLC

The service dept is a joke. From the start the service people in front are rude and think it is funny to laugh at people when they lie about how long your truck has been sitting there. Also with them lying on the tech notes to try to get the warranty company to void the warranty. The one guy wanted to smirk and laugh at me when he saw I was upset that they held my truck over night for a process that should have only taken 2 hours MAX, but it took them over 10 hours to get it done. I was told earlier this morning that I would be called right away when it was done since they held over night so according to him he didnt want me to wait any longer, Just wish this dealership had more values when it comes to being respectful to the customer. Just putting it out there when I got upset I did drop the f-word in general comment while walking out of the dealership but the two guys working the front desk decided to follow me to my truck aggressively trying to get me more pissed off with their comments. I turned around and said " have a great day" and they responded with, "since you said the f-word you are no longer welcome here".

Bought a new jeep grand Cherokee was told I could get it serviced there with no problems They can only service it at their convenience not when it’s convenient for me. Will not buy from them again. Rude service department they hung up on me

Saw a Chrysler Pacifica online for a great price. Went and drove it and loved it. We just couldn’t get together on the trade in price. Would have loved to trade.

I bought a car that I was assured was a great vehicle and within the year that I have had it, I have spent close to $1000 in repairs and it STILL has issues! Don't trust this dealership if you are looking for a used car!

They were very nice and not pushing when buying a new or used car... Even thou i ain't bought a car there yet but I will be even soon... Cheryl I think that her name she the best

Went through the process of buying a new jeep. Told them I would bring guaranteed funds and I had to have the mso. They agreed. Got all the paperwork done and they tell me they will mail the mso in a few days. They still have the jeep. I would never recommend these guys.

I purchased a 2017 truck used so there were a few things we wanted fixed and they did early on. However there was one that they said would get at later date. I had to continually call to get it took care of. My salesman did apologize and all was good. Then when finally got in 6 months later my wife delivered truck and they took her to work with the understanding that they would call or even deliver the truck back. They did fix truck but never called and never delivered truck back. The dealership is less than 3 miles from where my wife works. How sad it is to know how important you are as a customer when you spend that kind of money at a place. My wife had to get a ride to dealership and cancel other appointments made prior to the service because no one cared enough to make sure she was called. You would think if it took you 6 months to fix a small problem you had agreed to fix you would try to make sure that experience went well but......... no. The service receipt said truck was completed at 9:41 am and again no one cared enough to make sure that she was contacted. Disappointed is not the word.

They were very helpful and accommodateing. Friendly and good to work with. No preaspre sell team was a great help no pressure on me. Good experience

If you're looking for a flood car then this is your place. Nothing could make me consider spending my hard earned money here. Look elsewhere, you will thank yourself.

Any dealership that charges customer for surveillance video is NOT for me! Enjoy the $100, you LOST a car sale and made social media as worst dealership around!