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Went through the process of buying a new jeep. Told them I would bring guaranteed funds and I had to have the mso. They agreed. Got all the paperwork done... and they tell me they will mail the mso in a few days. They still have the jeep. I would never recommend these guys.
I purchased a 2017 truck used so there were a few things we wanted fixed and they did early on. However there was one that they said would get at later... date. I had to continually call to get it took care of. My salesman did apologize and all was good. Then when finally got in 6 months later my wife delivered truck and they took her to work with the understanding that they would call or even deliver the truck back. They did fix truck but never called and never delivered truck back. The dealership is less than 3 miles from where my wife works. How sad it is to know how important you are as a customer when you spend that kind of money at a place. My wife had to get a ride to dealership and cancel other appointments made prior to the service because no one cared enough to make sure she was called. You would think if it took you 6 months to fix a small problem you had agreed to fix you would try to make sure that experience went well but......... no. The service receipt said truck was completed at 9:41 am and again no one cared enough to make sure that she was contacted. Disappointed is not the word.
I purchased a new vehicle on Saturday May 3,2014. The salesman was Tony Janello. Tony was very friendly, very knowledgeable about the different vehicles... we were inquiring about. I felt that it was a wonderful experience and I really appreciated the way my husband and myself were treated and I would refer any of my friends and family to Absher Arnold Motors.
Thank you for your review! We appreciate your business and look forward to helping you again in the future. Thank you again and enjoy your new car!
They were very helpful and accommodateing. Friendly and good to work with. No preaspre sell team was a great help no pressure on me. Good experience
If you're looking for a flood car then this is your place. Nothing could make me consider spending my hard earned money here. Look elsewhere, you will... thank yourself.
Any dealership that charges customer for surveillance video is NOT for me! Enjoy the $100, you LOST a car sale and made social media as worst dealership... around!
My son was in a trerrible accident near this store. The manager at this location had video of exactly what happened. The Manager/Owner had a choice to... turn over the video to the insurance company in order to help out a potential customer or to hold the video for ransom. He chose to hold the video until someone paid him money. My sons car was totaled! I would have bought a car from this dealership for helping me out, but because his decision to make a few bucks vs helping a customer solve this case, there is no way I would. I hope the $100 you forced out of my pocket out weighed what you could have made by selling me a new car. I would warn everyone of this mans greed with absolutely no regard for his potential customers.
After choosing absher Arnold to we could not be happier. Such friendly and knowledgeable staff. Each subsequent service visit has been top notch. Thank... you absher Arnold for your professional and friendly staff
Loved my salesman Jerry! He was very helpful and knew exactly what vehicle was right for me! The biggest thing that I love was he treated us with respect... and like a friend. Only reason why I gave 4 stars is because the vehicle I bought has some kinks and when I took it back the mechanics said they would fix it but did not nor did they tell anyone that they were "done" with my car which Jerry had to get straighten out for me. So 5 stars for Jerry 2 stars for the mechanics!
Took my 2018 RAM 2500 Cummins to the service department for a scheduled service. I was assisted immediately and the service was completed very quickly.... The staff there couldn't have been better. Had a small error and Chris took care of it instantly and made me feel like a valued customer. While my truck was in service I browsed and ended up purchasing a 2018 Jeep Wrangler for my wife. Jerry , the sales consultant, treated my wife and I so well that the car buying experience was actually a lot of fun ! Absher-Arnold has won our trust and I couldn't be happier to recommend them to anyone looking for a better dealer.