Jim Hayes Inc.

1.0 out of 5 1.0
Rectangle 48
Sales 9:00 AM - 6:30 PM
Service 7:30 AM - 5:00 PM

Jim Hayes Inc. Hours

Sales

Monday

9:00 AM - 6:30 PM

Tuesday

9:00 AM - 6:30 PM

Wednesday

9:00 AM - 6:30 PM

Thursday

9:00 AM - 6:30 PM

Friday

9:00 AM - 6:30 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 12:00 AM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2012

Jim Hayes, Inc. is located on Highway 45 North Harrisburg, and is proud to be one of the premier dealers in the United States. We not only serve Harrisburg, but the surrounding communities as well.

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Jim Hayes, Inc. offers a large selection of New Ford, Chrysler, Dodge, Jeep, Ram, Lincoln vehicles and used vehicles of all makes and models. We carry the popular new Ford Fiesta and Dodge Challenger, or those with families that require a little more room, Jim Hayes, Inc. offers SUVs and minivans like the new Liberty, Town and Country, and Navigator. The technicians at Jim Hayes, Inc. are factory-trained and provide outstanding service.

"Where people, product and price keep people coming back."

Service

Oil, Filter Change

$23.95 and up*

Tire Rotation

$14.95

New Brake Pads/Shoes (Front)

$179.95

New Brake Pads/Shoes (Rear)

$179.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

1.0 out of 5 1.0
94 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 22, 2019

    Had an issue with my car and was told multiple times that the issue was a result of something being recalled. Waited for the part to come in and in the... mean time I was told that it was instead the result of a dead battery... the part came in and they never performed the service that was needed because it wasn’t a battery issue. Now I’m being told my vin number isn’t covered under the recall despite being the exact issue my car is having... I’ve tried calling to try and get something done and was told Dan was out of the office only for him to get on later, laughing.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 22, 2017

    Not happy with this dealership. I found a car listed that was supposedly on their lot, when i checked through their own website, that was apparently removed... from the lot months ago. Which should have alerted them to the fact that they shoild probanly remove the listing from their own website. Well, the car is still listed as being on their lot, and that was at least a month ago. I mentioned it to them then. So if you see a car listed that is supposedly on their lot you better call them up, and talk directly to a salesperson thaf can be absolutely sure that the car is there.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • August 17, 2016

    As a customer of Jim Hayes service dept, I finally went in to make a purchase. All I can say is Brook Reeves is the most helpfull, honest salesperson on... the planet. She has a no pressure approach and a Can Do attitude...WoW. I am so glad I met her. Go see her for your next car purchase. I so glad I did!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 6, 2017

    This is the best dealership in the tri state! If your looking to buy start here and save yourself the hassle!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 7, 2017

    Took a week to call me back on a price and once they did I find out the Edge has double the miles that was listed. 5k over NADA and no room to budge. How... are they in business?

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 17, 2016

    As a service customer, I went to Jim Hayes to purchase a car finally....Am I glad I did... Brook Reeves sold me on my vehicle purchase! She is the most... helpful salesperson ever...Really!...No pressure sales!. Just friendly, Can do approach.Go see her for all your auto purchase needs.....Thanks Brook!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 19, 2016

    Chris Street is Amazing! Best Customer service around!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 14, 2016

    This was my family's first experience at Jim Hayes. I think Chris Street was the perfect salesman for us. He was recommended by family friends. He was... very professional, polite, easy to talk to and personable. We will definitely give Chris Street a shot at our future car purchases. Thanks, Chris!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 30, 2014

    This is the 3rd vehicle I have purchased from Chris Street & it was a wonderful experience as always!! Will definitely go back to him when it's time to... purchase our next vehicle!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 23, 2014

    Just wanted to say the service department did a great job on my car. They fixed the problem with the heat. It was a twisted hose. The strut was fixed as... well. While my car was in the shop, they went ahead and did the recalls that needed to be done. That was great since it saved me another trip out. I greatly appreciate that and everyone did a great job. I appreciate all of you and love doing business there. I highly recommend you to my family and friends.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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