Reviews
Just to expensive.
Just to expensive. Appointment does not start on time. Have to wait to long for simple oil change. Unless you tell them you in a hurry
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Very good service, friendly and informative service
Very good service, friendly and informative service representive. I will come back for another service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Vehicle scheduled maintenance
Recently, I took my vehicle in to Don Franklin Auto (Bardstown, Kentucky location) for previous scheduled maintenance. They were extremely courteous , professional, and performed the maintenance in a very timely manner. I would highly recommend Don Franklin Auto to anyone looking to purchase a new / used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Larry, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Great place for service
Wonderful waiting area Jobs are well done Friendly staff
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Don Franklin
The staff here is very friendly and very helpful best experience ever
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Don Franklin Bardstown Chevrolet Buick. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Administrative Assistant
Friendly and Professional, Timely Manner, Clean waiting area with a tv and good size room to wait at and checking out - Great experience! I will be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
Service
Don Franklin has always done a good job for us. The one time we had a problem the service manager went out of his way and above our expectations to make it right. I have both my GMC trucks serviced at Don Franklin.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Don Franklin Bardstown Chevrolet Buick! Feel free to reach out to us if you need anything. Have a wonderful day.
Half the job
Didn?t fix problem was a waste of time. Was covered under warranty and didn?t even do full check up
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (502) 233-4459 to discuss your concerns, as your satisfaction is of utmost importance to us.
Friendly and caring, clean facilities, great employees. I...
Friendly and caring, clean facilities, great employees. I would come back again for another car or truck
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As always your employees take great car with the my...
As always your employees take great car with the my vehicle and make sure I’m completely satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair