Don Franklin Chevrolet Buick Bardstown

Contact seller

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

4.4
(46 reviews)
Visit Don Franklin Chevrolet Buick Bardstown
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–7:00pm 8:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (502) 337-7124 (502) 337-7124
Used (502) 337-7161 (502) 337-7161
Service (502) 337-7157 (502) 337-7157

Inventory

See all 149 vehicles from this dealership.

Special offers

See all special offers

About our dealership

This seller has been on Cars.com since September 2010.
At Franklin Family Chevrolet Buick in Bardstown Kentucky we can easily serve as your Louisville Chevrolet and Buick dealer. We are ready to go the extra mile to find you the perfect new or used Chevy or Buick that is just right for you near Louisville. We are also easily able to serve as your Elizabethtown Chevrolet Buick dealer.
We serve Louisville Chevy customers and Elizabethtown Kentucky with new and used cars trucks and SUVs

Service center

Phone number (502) 337-7157

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Reviews

4.4
(46 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
5.0

I was able to get on the schedule quickly for an oil

I was able to get on the schedule quickly for an oil change that was my fault for noticing too late and needing one completed before going out of town for a trip. Tim Perkins was the servicer writer that I always go too and he took care of everything for me very easily. I came into the shop, handed him my keys and walked back out in under an hour for an oil change and full tune-up.

5.0

I was able to get on the schedule quickly for an oil

I was able to get on the schedule quickly for an oil change that was my fault for noticing too late and needing one completed before going out of town for a trip. Tim Perkins was the servicer writer that I always go too and he took care of everything for me very easily. I came into the shop, handed him my keys and walked back out in under an hour for an oil change and full tune-up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
5.0

Private owner

Super as always. I am very confident with regard to personnel and the work performed.

5.0

Private owner

Super as always. I am very confident with regard to personnel and the work performed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Show full review
1.0

Not trustworthy!

Got to say my worst experience at any dealers ever! Advertised a low price on a new Buick they said they would honor it so I drove from Indiana. Did my homework got a trade in price online through them! After they marked My trade down to make up the lost they blew up screaming for us to get out! Oh yes I taped it! All truth here! Traded my car for $5,000.00 more than they offered ! And purchase same vehicle for less at Dan Cummings! Would not ever trust them I suggest you keep driving! Not good trustworthy people! Lol They Lord knew we needed a better deal he always knows best!

1.0

Not trustworthy!

Got to say my worst experience at any dealers ever! Advertised a low price on a new Buick they said they would honor it so I drove from Indiana. Did my homework got a trade in price online through them! After they marked My trade down to make up the lost they blew up screaming for us to get out! Oh yes I taped it! All truth here! Traded my car for $5,000.00 more than they offered ! And purchase same vehicle for less at Dan Cummings! Would not ever trust them I suggest you keep driving! Not good trustworthy people! Lol They Lord knew we needed a better deal he always knows best!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (502) 233-4459 to discuss your concerns, as your satisfaction is of utmost importance to us.

Show full review
5.0

Customer

The service department is second to none. They are the most professional and courteous group of technicians that i have ever encountered at any dealership. Their sales personnel are extremely professional as well.

5.0

Customer

The service department is second to none. They are the most professional and courteous group of technicians that i have ever encountered at any dealership. Their sales personnel are extremely professional as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Show full review
5.0

Service

The staff was very friendly.They serviced my vehicle in a timely manner.

5.0

Service

The staff was very friendly.They serviced my vehicle in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Charles, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

Show full review
3.0

Just to expensive.

Just to expensive. Appointment does not start on time. Have to wait to long for simple oil change. Unless you tell them you in a hurry

3.0

Just to expensive.

Just to expensive. Appointment does not start on time. Have to wait to long for simple oil change. Unless you tell them you in a hurry

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review
5.0

Very good service, friendly and informative service

Very good service, friendly and informative service representive. I will come back for another service.

5.0

Very good service, friendly and informative service

Very good service, friendly and informative service representive. I will come back for another service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
5.0

Vehicle scheduled maintenance

Recently, I took my vehicle in to Don Franklin Auto (Bardstown, Kentucky location) for previous scheduled maintenance. They were extremely courteous , professional, and performed the maintenance in a very timely manner. I would highly recommend Don Franklin Auto to anyone looking to purchase a new / used vehicle.

5.0

Vehicle scheduled maintenance

Recently, I took my vehicle in to Don Franklin Auto (Bardstown, Kentucky location) for previous scheduled maintenance. They were extremely courteous , professional, and performed the maintenance in a very timely manner. I would highly recommend Don Franklin Auto to anyone looking to purchase a new / used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Larry, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Show full review
5.0

Great place for service

Wonderful waiting area Jobs are well done Friendly staff

5.0

Great place for service

Wonderful waiting area Jobs are well done Friendly staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Show full review
5.0

Don Franklin

The staff here is very friendly and very helpful best experience ever

5.0

Don Franklin

The staff here is very friendly and very helpful best experience ever

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Don Franklin Bardstown Chevrolet Buick. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review
See all 46 reviews