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Used 888-458-2056 Email Dealer
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Reviews

Average Ratings

4.0
Average based on 12 reviews.
  • 04 Chevy Silverado

    I worked with Tim and Chris both went the extra extra mile to help me buy this truck. When it came to the financing they helped with getting a low...


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    I worked with Tim and Chris both went the extra extra mile to help me buy this truck. When it came to the financing they helped with getting a lower interest rate saving me approximately $7000.00 in the end. These two guys could not have done a better job. I will go back when it comes time to buy the next one!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Car Experience

    David Brown and Josh Barrett made our car buying experience the best we have ever encountered. They worked hard to find the car that we wanted an...


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    David Brown and Josh Barrett made our car buying experience the best we have ever encountered. They worked hard to find the car that we wanted and went above and beyond to make the experience great. I would do others a favor by recommending Don Franklin in Bardstown for their next car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service

    15,000 service. Quick, courteous and the car wash was a nice touch. :)


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    15,000 service. Quick, courteous and the car wash was a nice touch. :)

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Offers sent in the mail

    I was disappointed when checking out. I got a flyer in the mail for having an oil change and tire rotation for 39.95. When I checked out I was cha...


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    I was disappointed when checking out. I got a flyer in the mail for having an oil change and tire rotation for 39.95. When I checked out I was charged 62.31. When I questioned the price and told them about the flyer, I was told that I had to bring it in so they could attach it to the paperwork. No where on the flyer did it say anything about bringing it in. It was not a coupon. It read like that was the price till 12/31. The problem with you taking that portion is that on the reverse side was the deal for a new battery and installation. I will probably need a new one sometime this year since my battery is the one installed at the factory. I would not have that portion than to get the deal on the new battery. So I would have to pay normal price for it then. If it was a coupon, why would they print one offer on one side, and another offer on the other side. They wouldn't.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Experience!

    Buying a car at don Franklin was one of the best car buying experiences I've ever had. They were able to take something stressful and make it as p...


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    Buying a car at don Franklin was one of the best car buying experiences I've ever had. They were able to take something stressful and make it as pleasurable as possible.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Tanya cares

    One of the easiest car buying experience ever . Tks franklin and Tanya


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    One of the easiest car buying experience ever . Tks franklin and Tanya

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent sales and service to date!!!!

    It is comforting to know that I can call my sales person 'Terry' (Don Franklin, Bardstown,Ky.) at any time to ask any question I have.


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    It is comforting to know that I can call my sales person 'Terry' (Don Franklin, Bardstown,Ky.) at any time to ask any question I have.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Buying a new car

    Had a really good experience everyone was very helpful


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    Had a really good experience everyone was very helpful

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • good contact

    My experience was brief. I checked on a vehicle, but later decided it was not the vehicle for us. The salesgirl responded to my e-mail. Also a man...


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    My experience was brief. I checked on a vehicle, but later decided it was not the vehicle for us. The salesgirl responded to my e-mail. Also a manager contacted me . No complaints.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Disrespectful Sales Staff

    My wife and I stopped by to BUY a truck. Not shop but buy, because we researched the Internet and found a truck we wanted. We were greeted by the ...


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    My wife and I stopped by to BUY a truck. Not shop but buy, because we researched the Internet and found a truck we wanted. We were greeted by the salesman (KURT FIRKINS) by him grunting HEY YOU LOST. I said good afternoon sir and he responded "do I look that old." I told him we would like to look at a Honda Ridgeline that was on the lot. He stood there pointed to it and we walked over looking through the windows and inspected it from the outside as it was locked. I had to walk back over to where he was standing and ask if we could look inside of it. We found this truck online the night before, yet he told us a story how it was just in a hour before. I told him we seen it the night before on the stores Internet site. We did open and look inside it and he then remembered the radio wouldn't work ( but two minutes before this he was composing his story). I asked if the lot would fix the radio and he said they could refer us to a local shop is all they could do. I asked to see if we could look at a Toyota truck he said are you sure "it's expensive. Maybe you should look for a ford or dodge closer to your price point." We got in our new Lexus and left and WILL buy a truck elsewhere. I just don't understand people like this or the companies that employee disgruntled sales people like this.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?

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