In researching new truck options I had occasion to work with Jeff Asberry for the second time in a few years and came away on both instances very impressed... and appreciative. Being what can be described by salesmen as a "be back", not yet ready to make a purchase often results in a cold shoulder but with Jeff nothing could be further from the truth. He spent over an hour twice discussing trucks, and the market in general. He takes the time to get to know you and your family to understand your needs. He works hard to find the right fit and cards about doing the right thing which can be hard to find these days. We appreciate his time and effort and look forward to working with him again. Truly an asset to this dealership.
Billy Joe Boyer was very helpful and pleasant. We have 2 problems with the car. the windshield wipers make a very loud noise and we have an oil leak in... front. Our recommendation will depend on how they handle our problems. w
The Salesman Mark Sutton went above and beyond expectations. Very informative, Eager to please, all around Great Guy. I would highly recommend anyone... interested in a Ford vehicle to stop in Sam Scism. They will Treat you Right!
Billy Joe was very friendly, helpful, and professional. He went out of his way to be sure we had, not just a vehicle, but the right vehicle for us. He... explained the whole process and our options to both of us and made sure we were both happy with the sale. I would not hesitate to recommend him to my family and friends. Rhenda was always polite and transferred my calls to Billy Joe. Aimee was wonderful with financing.
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our c...ustomers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, David Scism GSM Info@samscismfordlm.com
Will highly recommend Sam Scism Ford in Farmington MO to friends and family. Salesman Jeff Asberry is great to work with we've worked with him in purchasing... a used Ford Focus and again June 22nd for a new vehicle (Ford Escape ).Financial advisior Gary Rayfield was a pleasure to deal with also.
Billy Joe made the experience smooth, easy and stress free. We knew we were in great hands and love our new Edge! We will definitely go back for our... next car or truck.
Courteous staff very helpful in trying to meet all demands with Getting our demands met with trade in and financing and got better deal than anticipated
Couldn't be more displeased with my purchase, 2 days after i took my car off the lot the issues started happening. I cantacted the dealer several times.... I was promised they would make it right only to in the end be told that i will need to pay for them to fix the car they advertised as a great car. If the car the sold me is great, what is a bad car?
I apologize that you felt your recent experience at Sam Scism Ford Lincoln was less than pleasing. It is my goal to help resolve this matter while dem...onstrating the importance we place upon providing excellent customer service. If you could please contact me directly, I will personally ensure this matter is resolved and a satisfactory solution is reached. I look forward to hearing from you. Regards, David Scism - GSM - Info@samscismfordlm.com
Jeff is a good person and that shows in how he treats customers. The boss authorized a great deal that we just couldn't pass up.
Kenneth, thanks so much for the excellent review! Jeff is a key component of our team here at Sam Scism Ford Lincoln, and he will be very happy to hea...r about your experience. Also, check our Facebook to stay in the loop with dealer events and special deals! Sincerely, Jason McKague, Service Director, email@example.com
Good Coffee in waiting room, thank you ! Liz in service is so friendly and courteous! I appreciate tge good care!
Margie, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with ...the service experience. Also, I will make sure Liz hears of your kind words. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook! Best, Jason McKague, Service Director, firstname.lastname@example.org