Bill Brandt Ford Inc

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4.1
(564 reviews)
Visit Bill Brandt Ford Inc
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:30am–4:30pm
Sunday 10:00am–5:00pm Closed
New (925) 308-9078 (925) 308-9078
Used (925) 344-5962 (925) 344-5962
Service (866) 983-8557 (866) 983-8557

Inventory

See all 249 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2014.
Bill Brandt Ford was established in 1972. We have been involved in Brentwood and its surrounding communities and appreciate the patronage and support our community has shown. Located in downtown Brentwood we have a good selection of new and pre-owned vehicles. Please stop by or check our website and let our award winning sales and service teams help you take care of all your automotive needs and desires.
Family owned and operated since 1972

Service center

Phone number (866) 983-8557

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:30am–4:30pm
Sunday
Closed

Reviews

4.1
(564 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

My experience at Bill Brandt Ford, guided by Jordan

My experience at Bill Brandt Ford, guided by Jordan Potter, was nothing short of exceptional. Jordan's professionalism and expertise streamlined the car-buying process, ensuring that every step, from initial consultation to final purchase, was smooth and stress-free. He took the time to understand my preferences and needs, expertly guiding me to the perfect choice: the 2024 Expedition. Moreover, the dealership's welcoming atmosphere and attentive staff further enhanced the experience, providing a comfortable environment in which to explore options and make decisions. Overall, I wholeheartedly recommend Bill Brandt Ford and Jordan Potter to anyone seeking outstanding service and a seamless car-buying experience. Thank you, Jordan, and the entire team at Bill Brandt Ford, for exceeding expectations and making this purchase truly enjoyable!

5.0

My experience at Bill Brandt Ford, guided by Jordan

My experience at Bill Brandt Ford, guided by Jordan Potter, was nothing short of exceptional. Jordan's professionalism and expertise streamlined the car-buying process, ensuring that every step, from initial consultation to final purchase, was smooth and stress-free. He took the time to understand my preferences and needs, expertly guiding me to the perfect choice: the 2024 Expedition. Moreover, the dealership's welcoming atmosphere and attentive staff further enhanced the experience, providing a comfortable environment in which to explore options and make decisions. Overall, I wholeheartedly recommend Bill Brandt Ford and Jordan Potter to anyone seeking outstanding service and a seamless car-buying experience. Thank you, Jordan, and the entire team at Bill Brandt Ford, for exceeding expectations and making this purchase truly enjoyable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Bill Brandford Ford

We had a great experience with Greg helping us pick out a pre-owned truck. Everyone at the dealership was friendly and we were in an out with our purchase very quickly!

5.0

Bill Brandford Ford

We had a great experience with Greg helping us pick out a pre-owned truck. Everyone at the dealership was friendly and we were in an out with our purchase very quickly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Matthew, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

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5.0

New car pricing follows the current market and the sales

New car pricing follows the current market and the sales department is helpful. Service has been great with no hassles on recall or TSB issues.

5.0

New car pricing follows the current market and the sales

New car pricing follows the current market and the sales department is helpful. Service has been great with no hassles on recall or TSB issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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1.0

Purchased my truck certified pre owned.

Purchased my truck certified pre owned. Had an issue with the start/stop engine function and another issue. Scheduled a drop off a week in advance. Dropped the truck off at 9am. Got a call from the service department at 5pm saying they cant recreate the issue/didn’t find anything wrong with it and said if I still wanted them to work on it they would need to keep it overnight. Let them keep the car. I called them the following day to follow up about 1pm. They said they’d call me back and never did. I went in and got the truck about 2 hrs later. I’ve used several auto shops in the Brentwood and Antioch area, I’ve never been treated so dismissively and disrespectfully. Cost me hundreds of dollars and my truck is still broken.

1.0

Purchased my truck certified pre owned.

Purchased my truck certified pre owned. Had an issue with the start/stop engine function and another issue. Scheduled a drop off a week in advance. Dropped the truck off at 9am. Got a call from the service department at 5pm saying they cant recreate the issue/didn’t find anything wrong with it and said if I still wanted them to work on it they would need to keep it overnight. Let them keep the car. I called them the following day to follow up about 1pm. They said they’d call me back and never did. I went in and got the truck about 2 hrs later. I’ve used several auto shops in the Brentwood and Antioch area, I’ve never been treated so dismissively and disrespectfully. Cost me hundreds of dollars and my truck is still broken.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Smooth and easy to work with, this was a great dealer

Smooth and easy to work with, this was a great dealer experience and I highly recommend them

5.0

Smooth and easy to work with, this was a great dealer

Smooth and easy to work with, this was a great dealer experience and I highly recommend them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Great service , very helpful.

Great service , very helpful. Great sale team , Tailored my purchase to my needs. Ask for Franklin , very helpful and laid back, pressure free environment.

5.0

Great service , very helpful.

Great service , very helpful. Great sale team , Tailored my purchase to my needs. Ask for Franklin , very helpful and laid back, pressure free environment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

I recently purchased a f-150.

I recently purchased a f-150. I could not be happier with the whole experience. This is my fourth vehicle purchase from Bill Brandt Ford. They are the best.

5.0

I recently purchased a f-150.

I recently purchased a f-150. I could not be happier with the whole experience. This is my fourth vehicle purchase from Bill Brandt Ford. They are the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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3.0

I arrived at the dealership with preapproval in hand.

I arrived at the dealership with preapproval in hand. Had to wait for over 2 hours. Also noticed when I got home the front plate and license frame were missing. I was able to get a new plate from the dealership but will have to order plate holder direct from Nissan since it wasn’t on the vehicle.

3.0

I arrived at the dealership with preapproval in hand.

I arrived at the dealership with preapproval in hand. Had to wait for over 2 hours. Also noticed when I got home the front plate and license frame were missing. I was able to get a new plate from the dealership but will have to order plate holder direct from Nissan since it wasn’t on the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

2022 Expedition

The team worked real hard and timely on getting us the right deal on our trade ins and purchase. 5 stars all around, thank you Greg!!!

5.0

2022 Expedition

The team worked real hard and timely on getting us the right deal on our trade ins and purchase. 5 stars all around, thank you Greg!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Timothy, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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1.0

I scheduled an appointment for Friday 9:30 am for 2

I scheduled an appointment for Friday 9:30 am for 2 recalls s seat light that came on but disappeared and a oil change. First I had to wait a hour and 30 min for a shuttle. Then they had my truck for the whole day and I get a call at 4:00 pm saying that the seat light could not be diagnosed because it went away and one recall had no solution yet and the other recall needed the part to be ordered. And that they did not have time for the oil change and wanted me to pick it up. xxx I had an appointment like everyone else and the truck was there the whole day and no recall or seat light work was done . They just pushed my car to the back . I’m pretty sure because it’s not a job that they make money. I think it’s b.s . They should respect the appointment .I made one like everyone else.

1.0

I scheduled an appointment for Friday 9:30 am for 2

I scheduled an appointment for Friday 9:30 am for 2 recalls s seat light that came on but disappeared and a oil change. First I had to wait a hour and 30 min for a shuttle. Then they had my truck for the whole day and I get a call at 4:00 pm saying that the seat light could not be diagnosed because it went away and one recall had no solution yet and the other recall needed the part to be ordered. And that they did not have time for the oil change and wanted me to pick it up. xxx I had an appointment like everyone else and the truck was there the whole day and no recall or seat light work was done . They just pushed my car to the back . I’m pretty sure because it’s not a job that they make money. I think it’s b.s . They should respect the appointment .I made one like everyone else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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