Reviews

Average Ratings

1.9
120 lifetime reviews.
  • Final car price not as advertised

    Found a car I was interested in. Got price and details worked out. I am 90 mins away from the dealer. About halfway through the salesman tells me ...


    Show Full Review

    Found a car I was interested in. Got price and details worked out. I am 90 mins away from the dealer. About halfway through the salesman tells me that all their cars are sold with a $300 theft prevention sticker. Told him I was not interested, he told me deal was off because I didn't want it and it is "preinstalled." He was very pleasant, but they did not honor the agreed-upon price. Interest rates are high. I prequalified with 2% from DCU. There lowest interest rate was 4.9% Highway robbery.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

    Hide Full Review
  • Just Plain Bizzare

    Used cars on one side of street, new on the other. No crosswalk! No obvious customer parking. No reception in new area - you can wait 10 minute...


    Show Full Review

    Used cars on one side of street, new on the other. No crosswalk! No obvious customer parking. No reception in new area - you can wait 10 minutes in empty room to find someone. We found a car that was ok and agreed on a price - then a higher-up came in and added $10,000 in "extras", hanging the poor salesperson out to dry! We ran out the door.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

    Hide Full Review
  • "Terrible buying experience"

    My first time shopping at this dealer and never again, nor will I direct anyone to there. It was the worst experience of customer service, no comm...


    Show Full Review

    My first time shopping at this dealer and never again, nor will I direct anyone to there. It was the worst experience of customer service, no communication and being rushed threw the whole process of buying a car. It should not matter if you are spending $5000 for a car or $50,000 customer service should be the same all around. No one smiled and it was even hard to get a simple hello unless I said it first.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

    Hide Full Review
  • Will not go back

    Unfriendly, surly and generally unhelpful service department.


    Show Full Review

    Unfriendly, surly and generally unhelpful service department.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

    Hide Full Review
  • Ok But

    Good people but seemed to hard to work with. The car was sold while we negotiating.


    Show Full Review

    Good people but seemed to hard to work with. The car was sold while we negotiating.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • very friendly and knowledgeable staff

    Jason Campos was great, worked had to get us an even better interest rate than what I came in pre approved for. The staff was very friendly and it...


    Show Full Review

    Jason Campos was great, worked had to get us an even better interest rate than what I came in pre approved for. The staff was very friendly and it was relatively quick even though they were busy, it was pouring rain and we had our toddler. They had the best price around in about 75miles.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Good deal..bad internet salesman Jason Campos

    Lost the truck....I contacted the dealer and was working with Jason...we agreed to a price..agreed to method of payment ..set a agreed date time f...


    Show Full Review

    Lost the truck....I contacted the dealer and was working with Jason...we agreed to a price..agreed to method of payment ..set a agreed date time for On my way! To come in and complete the purchase..then I received a email the truck had been sold...not a personal call... to say the least I am disappointed...the dealership advertises small town family value costumer service ... but does not demonstrate them... be aware in advance if dealing with Jason Campos at Bill Brandt ford Brentwood

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?

    Hide Full Review
  • Spectacular Service!

    Vehicle was taken to the Quicklane for a battery light and service, alternator was replaced and maintenance service was performed in a timely mann...


    Show Full Review

    Vehicle was taken to the Quicklane for a battery light and service, alternator was replaced and maintenance service was performed in a timely manner. Staff was friendly, courteous and helpful. They suggested some maintenance issues that need to be taken care of in the future- very pleased with the service at this dealership, I will return.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Service, family atmosphere.

    I am made to feel like family when I go to the dealership for any reason.


    Show Full Review

    I am made to feel like family when I go to the dealership for any reason.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • New car purchase

    Purchased Focus sedan Titanium. Staff was very helpful and worked hard to get a deal that worked for me. Now I'm driving my new car.


    Show Full Review

    Purchased Focus sedan Titanium. Staff was very helpful and worked hard to get a deal that worked for me. Now I'm driving my new car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review