Mike Anderson Chrysler Dodge Jeep Ram

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Reviews

2.3
27 lifetime reviews.
  • Misled by salesman

    Why should we have to trade in and purchase another new vehicle 3 months after the first one to get the options the 1st van was supposed to have. ...

    Dealer Response

    Hi Chris, we appreciate you taking the time to respond. The staff at Mike Anderson Chrysler Dodge Jeep Ram of Logansport take our reviews very ser...


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    Why should we have to trade in and purchase another new vehicle 3 months after the first one to get the options the 1st van was supposed to have. We only have 1,650 miles on our van now If your salesman tells me it has bluetooth and uconnect i should expect to have it. If not make it right at your expence not mine

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Chris, we appreciate you taking the time to respond. The staff at Mike Anderson Chrysler Dodge Jeep Ram of Logansport take our reviews very seriously. Our manager would like to help turn your lackluster experience around. If you're willing, please contact our manager at (574) 753-5151 to discuss what we can do to help.


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  • Unheard of Service

    I was in Logansport from out of town and locked my keys in my 2015 Ram. It was getting late into the afternoon on Saturday so the Service area wa...


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    I was in Logansport from out of town and locked my keys in my 2015 Ram. It was getting late into the afternoon on Saturday so the Service area was closed. I got in contact with Terry and he made a door key and brought it to me where I was stranded. Wow that's the GM! We didn't even purchase the truck there! I will be stopping by there the next time I buy a car or truck.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Only care about making money, not the customer.

    Apparently not customer focused. I inquired about a used vehicle three different times and didn't get the first respose. At the same time, I inqui...

    Dealer Response

    Billy, I'm sorry you feel this way. This is not the case at all. We treat all our customers in the same manner, regardless of what type of vehicle...


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    Apparently not customer focused. I inquired about a used vehicle three different times and didn't get the first respose. At the same time, I inquired about a new vehicle and got a response within the hour. Seems to me they only have the time for you if they make money. I know everyone says to shop local but save yourself the time and go out of town where they care about you and not just making money.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Billy, I'm sorry you feel this way. This is not the case at all. We treat all our customers in the same manner, regardless of what type of vehicle they are looking at - either new or used. I'm sorry you did not get a response for the pre-owned vehicle and I'm not sure what happened. If you could let me know if you emailed or called on either or both, I would be happy to look into it for you and correct it! We are a small hometown dealership and have helped a variety of people over the years and enjoy all our customers! Thank you for your input.


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