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Used 888-857-8650 Email Dealer
Service 888-790-5541

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Reviews

Average Ratings

4.0
Average based on 7 reviews.
  • very good experience

    When I started looking I thought I would regret going to a big dealer but I was pleasantly surprised when I visited Rays. The car was exactly as i...


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    When I started looking I thought I would regret going to a big dealer but I was pleasantly surprised when I visited Rays. The car was exactly as it was described and all maintence was already performed. Staff was real nice and my visit to the dealer could not have been better. I most definitely will buy from Rays again. Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • looking for a truck

    wasnt helped by anyone and they way they talked to me was a joke

    Dealer Response

    Sir, my name is Larry Green and I am the Sales Manager here at Ray's. I am sorry for the way you were treated and I want you to know that I do not...


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    wasnt helped by anyone and they way they talked to me was a joke

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sir, my name is Larry Green and I am the Sales Manager here at Ray's. I am sorry for the way you were treated and I want you to know that I do not condone this type of behavior at all. I offer you my sincere apology and would like the opportunity to work with you directly. Please give me a call at 270-422-4901. Again, I am terribly sorry for the way you were treated and look forward to the opportunity to correct the way you were treated. Sincerely, Larry Green


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  • Not good experience

    Advertised a truck that wasn't even on the lot. Being leases out and said it would be back in 2 weeks. Couldn't get any email responses back from ...

    Dealer Response

    Truck was loaned out to a police agency for undercover narcotics operation. If we would have received a information request we would have let the ...


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    Advertised a truck that wasn't even on the lot. Being leases out and said it would be back in 2 weeks. Couldn't get any email responses back from dealer.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Truck was loaned out to a police agency for undercover narcotics operation. If we would have received a information request we would have let the customer know that unit was unavailable. We try hard but we are not perfect and always support local law enforcement which may cause this kind of incident. Thanks Ray Jr.


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  • Great Dealership

    Have been going to Rays Ford for cars and service for the past 11 years. They have always been very professional and helpful. Ive gotten 3 used ca...


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    Have been going to Rays Ford for cars and service for the past 11 years. They have always been very professional and helpful. Ive gotten 3 used cars and 1 new cars over the period of time with never one problem. A++

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Ray's Ford Mercury in Brandenburg, Kentucky

    I currently have a mercury mariner and love it. I have never had any issues with my vehicle since my purchase. Over a 20 year span I have purchase...


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    I currently have a mercury mariner and love it. I have never had any issues with my vehicle since my purchase. Over a 20 year span I have purchased 5 different vehicles from this dealership including my current vehicle. I plan to be making another purchase from them soon and would never do business anywhere else. From day one they have always strived to meet my needs. I've never had a vehicle from them that I wasn't happpy with and the staff treats you like you were family!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience

    I bought my first truck from Ray's about 6 years ago and it changed the way I fealt about car lots. Everyone there goes above and beyond to help. ...


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    I bought my first truck from Ray's about 6 years ago and it changed the way I fealt about car lots. Everyone there goes above and beyond to help. Since then I have bought two more vehicles there and get all my service work there. Sometimes I don't have time to drop my vehicle off for service and they come all the way to my house in Flaherty and pick it up for me.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Exceptional Dealership, Fantastic Service

    This is the 11 th automobile that me or my family has purchased from Ray's. They have been exceptional, non pushy and professional in all aspects....


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    This is the 11 th automobile that me or my family has purchased from Ray's. They have been exceptional, non pushy and professional in all aspects. I would and do recommend this dealership without hesitation. The are trustworthy and honest and are always concerned about helping me chooses the right car. Their service department is second to none as I always get my services performed here with excellent results. If your looking to purchase from a fantastic dealership, look no further. Thanks for your help with my new Fusion.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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