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We sincerely loved our 2014 Transit Connect and think we are going to like our new 2021 Transit Connect even better. Our salesman, Doug Underwood, was very professional and worked with us until we got the vehicle we wanted. We have purchased our last three vehicles from Sakelaris and have been satisfied with the vehicles and service.
Called about a used car they advertised. Scheduled an appointment on Wednesday to see it As they said it was still there. Was called an hour before appointment and told it had been sold night before but they had another car (totally different) they could sell me. Said no. Then sent me an email that same afternoon asking if I was going to keep my appointment! No honor, no honesty since the change in ownership. We bought our previous car from them. Never again
See Shane !
Although I didn't purchase a vehicle, Shane was very friendly and knowledgeable. I appreciate the time he took to assist me, answering my questions and providing sound advice.
If you are looking for a good quality vehicle and need some help finding exactly what you are looking for ask for Shane ! You won't regret it!
tire pressure light and tire.
when drive testing the car the tire pressure light came on showed 3 tires at 35, right passenger 24, drove back to dealership and told sales rep. Oh no problem we'll fix that, I want to get you into a car today. I buy the car mention again to sales rep. about the tire, we'll have it checked and get car ready for you. drive home two days later light comes on tire low, this happens each week. Make appointment at dealership, seems there is a nail in side of tire, can't be fixed service manager says, you need to buy 4 new tires because of tread, $800.00, I say no way it's a new car, he comes back you can buy one tire 200.00. I say I'll speak to manager, they won't put a new tire on because now they say you've been driving the car, This should have been checked out and fixed before I drove off the lot. I check with tire co. they say exact tire is 140.00, call back manager now he'll pay half me half. Feel I'm still being ripped off for them not being thorough before selling the car.
You are the best at what ever you do, I know you will be great at your job there, be proud and strong in your endeavors
LOVE Amy Coursey! An asset to your company. Looking forward to talking to her again soon. Great place to do business. Very helpful. I’ll be back.
There were a lot of nice cars to choose from. Josh was a big help and was very professional.I would recommend him to work with.
Not trying very hard!
Went to drive a used vehicle that they brought in for us. It was dirty inside and out. The check engine light was on. It reeked of cigarette smoke and needed the safety recalls addressed. WHY would you let someone test drive this if you wanted to sell it?
Took care of us
I had an issue, spoke to a few people and they fixed the problem apologized and in the end took care of an upset customer.