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People were friendly. Service was very good. Ive been a customer of Frank Shoop sence he first came tol town.
We appreciate the kind words, Pamela . We look forward to seeing you again in the future!
Friendly staff, and appointments always available when I need them. The wait time is never long. All repair work is explained and all my questions are... always answered.
I was able to get an appt. within 24 hours. Everyone who works there is very friendly and professional. I was in and out within an hour!
Virginia, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service.... We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs!
5 star service, they make your dream come true ... Quality of the service is exceptional, beautiful dealership and very friendly staff
I'd been shopping online for several months and found a great price on a vehicle and when I arrived onsite they had friendly sales and finance staff.
The staff was very friendly, personable, and forthcoming. My needs where met in a fair amount of time and I left with a great vehicle.
Earl in service is Great. He gets back to you and works to find out whats wrong with your car and he treys to keep money coast down.
You were open on my day off and willing to make a deal. Sadly the Jeep I bought broke in the first 50 miles of its life. I know you are not responsible... for the lack of quality from the manufacturer, but I feel there were things that could have made this experience better.
Outside of the fact that the vehicle wasn’t available for a couple of days because the owner took it and added 3,000 more miles on this vehicle, there... were 2 open recalls that were not fixed and this business is a Chrysler dealership which could have injured my three children and they wouldn’t help out with the price except for a couple hundred dollars, it was a good experience. Tijuan was awesome throughout the process. Very fast service
Thank you for taking the time to leave us this review. We always aim for 100 percent customer satisfaction, and it is apparent we fell short of this ...goal during your most recent visit. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Langdon Shoop - President
We just purchased our 3rd vehicle at Frank Shoop if that tells you anything! You tell them what yoy are looking for they get options ready and once you... decide you are out within an hour. Robert and John did a great job as always!