Momentum Hyundai & Mitsubishi of Fairfield

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Reviews

2.7
4 lifetime reviews.
  • GREAT EXPERIENCE

    THESE GUYS WERE SO GREAT I HAD A HARD TIME CHOOSING BETWEEN A NEW CAR AND A USED CAR. AWESOME SERVICE

    Dealer Response

    Hi Kenny, Thank you for reaching out to us. We are so glad to hear our team was able to you purchase your dream car. Thank you for being a Momen...


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    THESE GUYS WERE SO GREAT I HAD A HARD TIME CHOOSING BETWEEN A NEW CAR AND A USED CAR. AWESOME SERVICE

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Kenny, Thank you for reaching out to us. We are so glad to hear our team was able to you purchase your dream car. Thank you for being a Momentum customer!


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  • Jury still out

    So far the jury is still out on this group. Started three weeks ago with an inquiry through cars.com. I sent a number of questions, the first re...


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    So far the jury is still out on this group. Started three weeks ago with an inquiry through cars.com. I sent a number of questions, the first response I received was not even applicable to the questions I had asked about the used car they had posted (e.g. What color would you like?). I responded and then supposedly got a manager to respond saying they were putting one of their best in contact with me. This person responds and again does not address any of the questions I asked. I then call them on a Saturday and was able to run through many questions and asked if they could send photos of the car (only one was posted) and they said they would send a bunch, even one with a penny in the tire tread to show how good the tires are . . . . . I waited a couple of days and sent a follow up e-mail . . . . . . It has now been one week with no communication --- poor customer service so far. Can't judge the other ratings because I can't even get to first base. . . . Waiting.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Just bought a certified pre-owned...

    This is kind of difficult to review as everyone except Victor in the finance department was warm and friendly and helpful. Tiffany and Leo were wo...


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    This is kind of difficult to review as everyone except Victor in the finance department was warm and friendly and helpful. Tiffany and Leo were wonderful and helpful. Victor gave me incorrect information on my loan and based on his mistake he wants me to drive across the bridge and spend a couple of hours correcting his error. He has been rude to me and to my credit union manager and told me my loan will revert to a different institution if I don't drive over to fixed what he messed up. I have requested he have his supervisor contact me to try to fix this situation and he was rude, again, during this call.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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