Riess Ford Sales

5.0 out of 5 5.0

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
17 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 27, 2018

    Salesperson was very helpful and friendly. Thought I knew what I wanted but Allen listened and after showing what had been thinking I was interested in... , led me to just the perfect vehicle . The sales staff were helpful and explained paperwork to me. Thanks again! Was a very enjoyable experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 30, 2018

    I drove from Nashville, TN for a vehicle I found online. It was as advertised, and though it was a used vehicle it was clean, waxed, and felt like new.... I was driveing it home in short order. I contacted several Ford dealers online over the past few months. Most ignored my request for information but still expected me to show up and make a purchase. I drove 3 hrs each way recently for a car that would have gone home with me if they had bothered to clean the interior. Allen is truly a gentleman and cares about people and customers. Thanks.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 21, 2018

    I live about 380 miles from This dealership and was very hesitant to make the drive on the off chance the truck was everything I’d hoped for. Allen Wilson... took care of me every way possible and made the car buying process easy and painless as humanly possible. If you are out of town and need someone to walk you through the process over the phone Allen is your man. Couldn’t be happier with my new truck

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 2, 2018

    After shopping around the big box dealerships in the metro area Reiss Ford was so much better than what I was expecting. They will print history reports... if asked. Knowledgeable,Friendly and Not Pushy!

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 3, 2018

    Great personal service that helped our family find a car for our daughter going to college. Thank you for the ease in buying a car. We will be back

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 20, 2018

    Great service every month, on my F150, led by Service Manager, Arlene Martin, and the fine group experienced mechanics. We have three Riess Ford vehicles.... It is a great place to deal.

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    Came in for service or repair
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  • 5.0 out of 5
    July 19, 2018

    It is a bit of a drive from the metro area but that is even a relaxing drive. We have bought numerous new and like new vehicles from Riess Ford. They have... all been top quality vehicles. The friendly professional staff will help you keep those vehicles running like new and keep you coming back.

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  • 5.0 out of 5
    July 16, 2018

    Riess Ford, especially Arlene Martin, the Service Manager, is knowledgeable, friendly and goes out of her way to provide excellent service. My vehicle... is serviced quickly and suggestion are made to keep my vehicle in top performance.

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    Does recommend this dealer
    Came in for service or repair
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  • 5.0 out of 5
    June 9, 2018

    We were looking to trade in our vehicle for a newer SUV. We were treated like family. They were very helpful throughout the buying process. Will shop... here again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 6, 2018

    Buying used car at Riess Ford in Marissa IL. was great experience for being in the country best experience buying ever,I live in Saint Louis city surrounded... by big dealerships and had best buying experience ever. Bill Thoms was great.

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    Shopped for a new car
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