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After waiting for some time to get back into the Ford line of vehicles we decided to look at the 2020 Explorer to replace our BMW SUV, and we have been... nothing but smiles ever since. The Explorer is everything we had hoped it would be and more. The buying experience was the smoothest we have seen in any vehicle purchase, and the entire staff at Lexington Park Ford deserves a "high-five" for their efforts.
Bought previous vehicle from this dealer - they are all about customer service and the staff is friendly and professional - highly recommended
Fred, thank you for leaving such a great review and high star rating. We understand it is a big decision where you purchase your car from and we are g...rateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!
Very pleasant and they made me feel like I was important.
Thank you for the kind words Darryl! It was a pleasure assisting you. Welcome to the Lexington Park Ford Lincoln family!
got myself a great truck. Very nice staff would highly recommended.
Christopher, thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again! Take care!
They treated me like I was family, and you....iI was ask for more than that
Michael, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Lexington Park Ford Lincoln, we value... our customers and we look forward to seeing you on your next visit. Take care!
The team preforming my first oil change and 7500 mile recommended service were very professional, and completed all maintenance in a timely fashion.
Outstanding from initial contact through financing and after market products installation
I traded in my Navigator and bought an Expedition.
I initially came in because I was contacted by this dealership after submitting a request through USAA car buying service. I described what options I wanted... in a new F-250 to Austin over the phone. He then emailed me a sticker, which I assumed (wrongly) met my specifications. I then scheduled a test drive in a truck that had the options I wanted. After test driving the truck we sat down to discuss my trade in value. It was then we realized that the sticker he sent me was for a completely different truck (wrong color and gas vs diesel). The sales price for the one I test drove was significantly higher than the one he sent me. I don’t think Austin intended to bait me into coming down to the dealership but more care should be given to prevent that kind of miscommunication in the future. Other than that, the staff was courteous and capable and I’m happy with my purchase, even if I did spend 10 grand more than I wanted too. YOLO.
Always fast and convenient service.......................
We really appreciate you taking the time to leave us feedback on your visit! If you have any additional needs or questions, we will be more than happy... to assist you! Safe travels!