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Reviews

Average Ratings

4.8
Average based on 1140 reviews.
  • Owner

    Great work and friendly customer service. My service writer met me in the service drive lane. He took down the information on what I wanted and ve...

    Dealer Response

    We're happy to hear that everything was completed to your satisfaction, Donald! Thank you so much for choosing Purvis Ford Lincoln, Inc. as your f...


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    Great work and friendly customer service. My service writer met me in the service drive lane. He took down the information on what I wanted and verified my contact information. The service porter then put protective covering on my seat and floor mat. My vehicle was clean when I picked it up.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We're happy to hear that everything was completed to your satisfaction, Donald! Thank you so much for choosing Purvis Ford Lincoln, Inc. as your first choice for service! Take care!


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  • Recall Equipment

    The company provided great customer service and had a rental car available upon checking in for my appointment.

    Dealer Response

    Perry, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quali...


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    The company provided great customer service and had a rental car available upon checking in for my appointment.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Perry, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.


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  • Oil Change and Tire Rotation

    As always, the service staff was very friendly and informative. All I had done was oil change and rotate the tires .. Very fast service! I absolu...


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    As always, the service staff was very friendly and informative. All I had done was oil change and rotate the tires .. Very fast service! I absolutely love the fact that you take appointments now!!!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service

    Excellent Service as always! Should be 5 stars I couldn't,they the survey to highlight 5th star


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    Excellent Service as always! Should be 5 stars I couldn't,they the survey to highlight 5th star

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • First service on F-150 pickup

    Comfortable chairs and TV available while waited for oil change and tire rotation on my Ford F-150 pickup. Appreciated the 50% off and $10 reward...


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    Comfortable chairs and TV available while waited for oil change and tire rotation on my Ford F-150 pickup. Appreciated the 50% off and $10 rewards to reduce price of service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Body shop

    Fantastic they did a wonderful job in there body shop fixing my vehicle after a major collision.


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    Fantastic they did a wonderful job in there body shop fixing my vehicle after a major collision.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service

    My appointment was at 9AM on Saturday and I had the oil changed, tires rotated and new wiper blades all within an hour. I was treated very well. K...

    Dealer Response

    We're happy to hear that your visit here at Purvis Ford Lincoln, Inc. was an overall pleasant one! Wishing you a great day until the next time we ...


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    My appointment was at 9AM on Saturday and I had the oil changed, tires rotated and new wiper blades all within an hour. I was treated very well. Keep up the GOOD Work!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We're happy to hear that your visit here at Purvis Ford Lincoln, Inc. was an overall pleasant one! Wishing you a great day until the next time we meet!


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  • Owner of F-150 - Purchased from Purvis Ford 2010

    Would like to have the same day drop off for inspection and oil change, as was offered in the past. I always pulled up, without an appointment, d...

    Dealer Response

    We really appreciate your feedback! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflec...


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    Would like to have the same day drop off for inspection and oil change, as was offered in the past. I always pulled up, without an appointment, dropped off my F-150 with the service writer, he called me several hours later to come back and pick it up, same day, without any call ahead or appointment necessary. DO NOT like to schedule an appointment for something that should be done same day service as my schedule is very, very busy and at times I have do it quickly when time allows.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.


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  • Convenient and friendly.

    On the first appointment the Hybrid mechanics were over loaded and didn't even start the car until the second day.


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    On the first appointment the Hybrid mechanics were over loaded and didn't even start the car until the second day.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great team work

    the service and staff were outstanding. Very friendly and helpful staff.

    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Alton! If you have any additional needs or qu...


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    the service and staff were outstanding. Very friendly and helpful staff.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Alton! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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