Reviews
Carriage Ford pick my car up and Carrie Ford delivered it
Carriage Ford pick my car up and Carrie Ford delivered it back after it was serviced very satisfied
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people to work with.
Great people to work with. Treated like family every time I enter the door. I feel like I don’t show my appreciation for this team enough. I knew several dealership owners in California therefore I was always treated well. This was my 1st dealership I’ve dealt with since moving to Indiana and I put this Dealership at the top of my list of great experiences. They have met all of my expectations. Keep up the good work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From the Salesforce to the Financial team, it was an
From the Salesforce to the Financial team, it was an incredible experience. Im so grateful to you all for your kindness and patriotism. I would highly recommend to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sharon the customer service representative, smiled and
Sharon the customer service representative, smiled and greeted me as soon as I walked in the door. I had a tire issue, she was able to get a tech to pull my car in and check my tires. I was in and out in no time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I ended up getting my nearly 4 year-old battery replaced
I ended up getting my nearly 4 year-old battery replaced at no charge. I had not really noticed any degradation of the cars operation even after being alerted by the notice, but I have noticed improvements in drivability since the battery was replaced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
For the most part the staff is friendly and dealership is
For the most part the staff is friendly and dealership is conveniently located near me
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback! We're thrilled to hear that you find our staff friendly and that our location is convenient for you. We aim to provide a great experience for every visitor. We look forward to seeing you again soon!
Took vehicle down for oil and filter change plus check
Took vehicle down for oil and filter change plus check other items and was in and out within an hour.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the five-star review! We're thrilled to hear that we could get you in and out so quickly for your oil and filter change. We know your time is valuable, and we always strive to provide fast, efficient service without compromising on quality. We look forward to seeing you again for your next service!
Offered me complementary brakes and rotors on the used
Offered me complementary brakes and rotors on the used vehicle I purchased and completed the service in 24 hours.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the five-star review! We're thrilled to hear that you had a great experience with us. It was our pleasure to provide you with the complimentary brakes and rotors on your used vehicle. We understand the importance of having a safe and reliable car, and we're happy we could get the service completed for you so quickly. We appreciate your business and hope to see you again in the future!
Derrick took care of everything .
Derrick took care of everything . Will definitely purchase another vehicle from him. Sales and service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
4-5 days to have car analyzed.
4-5 days to have car analyzed. 6-8 weeks before car can be worked on. Wanted to keep my vehicle the entire time. Told if I take it home, I lose my place in line. Service desk employee was crass. Never buying a Ford again. 40k miles and transmission is bad with no smooth path toward warrantied repairs.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair