[{"id":561233,"firstName":"Kevin","lastName":"Oliver","titleText":"Service Advisor","emailTxt":"koliver@schmidtautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7831/employees/7f29c44dd77e.jpg","drDealerId":7831,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":561228,"firstName":"Trent","lastName":"Senior","titleText":"Sales Consultant","emailTxt":"tsenior@schmidtautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7831/employees/c5859eb11f47.jpg","drDealerId":7831,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":561225,"personPtyId":54281506,"firstName":"Karl","lastName":"Wilson","titleText":"Sales Consultant","shortBioText":"Been selling vehicles since December 1982. Worked at a GM store fro 16 years before joking the Schmidt Auto Group here at King City Chrysler. If you are looking for a new or preowned vehicle, give me a call for I may be employed by the dealership, but I\u001all be working for you to get you the best deal I can. I\u001ave made my living over the years off of repeat customers. Loyalty means everything to me.","emailTxt":"flhx012@gmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7831/employees/aac43d36a614.jpg","drDealerId":7831,"dealerEmpStartDtUtc":"1162342800","industryStartDtUtc":"407552400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":557785,"personPtyId":53432090,"firstName":"Kip","lastName":"Grob","titleText":"General Manager","emailTxt":"kgrob@schmidtautogroup.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7831/employees/a953234e30c8.jpg","drDealerId":7831,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":561232,"firstName":"Greg","lastName":"Krahn","titleText":"Service Manager","emailTxt":"gkrahn@schmidtautogroup.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":7831,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":561236,"firstName":"Suzie","lastName":"Buswell","titleText":"Receptionist","emailTxt":"mnsbuswell@gmail.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":7831,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":559945,"personPtyId":53991213,"firstName":"Ryan","lastName":"Schmidt","titleText":"E-Commerce Director","emailTxt":"ryan.schmidt@schmidtautogroup.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":7831,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":561235,"firstName":"Craig","lastName":"Byars","titleText":"Parts Advisor","emailTxt":"cbyars@schmidtautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7831/employees/317126e755c8.jpg","drDealerId":7831,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":561234,"firstName":"Darrin","lastName":"Allison","titleText":"Parts Manager","emailTxt":"dallison@schmidtautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7831/employees/becd4a88bca1.jpg","drDealerId":7831,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":606541,"firstName":"Jim","lastName":"O'Neill","titleText":"Sales Associate","emailTxt":"jym6@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":7831,"dealerEmpStartDtUtc":"1564617600","certifiedEmployee":false,"deptDscrp":"Sales"}]

King City Chrysler Center

4.8 out of 5 4.8
Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 7:00 AM - 5:00 PM

King City Chrysler Center Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:00 PM

Tuesday

7:00 AM - 5:00 PM

Wednesday

7:00 AM - 5:00 PM

Thursday

7:00 AM - 5:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2018

Welcome to King City Chrysler! Proudly serving the Southern Illinois area for over 20 years. From the moment you walk in

...

to our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with King City Chrysler a good one. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Chrysler, Dodge, Ram, Jeep or Fiat vehicle, you've come to the right place!

"You Can Count On Us!"

Reviews

4.8 out of 5 4.8
69 lifetime reviews. Includes reviews of King City Chrysler Center from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 8, 2019

    I felt very welcome and my needs were addressed. My salesperson is a personal friend and he worked very hard to help me find the car I now love. This... is the 2nd car I have purchased at this specific dealership and the 3rd from this general manager's franchise.

    5.0 out of 5
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    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kip Grob

    General Manager

    (4.8) 16 reviews

    Ryan Schmidt

    E-Commerce Director

    NOT RATED

  • 5.0 out of 5
    October 29, 2019

    Thanks Karl for helping us get on the road with our new vehicles! We love them both:) Great people and great service!! Also thanks to the other person... that got us started:)

    5.0 out of 5
    Customer Service
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Karl Wilson

    Sales Consultant

    (4.9) 14 reviews

    Kip Grob

    General Manager

    (4.8) 16 reviews

  • November 21, 2015

    Was in dealership Saturday and was greeted by Karl Wilson. He was very knowledgeable on the vehicle we were looking at (Dodge Charger) and will be buying... the vehicle from him next Friday. Thanks King City for having a great sales staff at your dealership. We will be sure to tell everyone where we bought our vehicle from. God Bless!!!!!!!!!!

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Dean for the great review! It was our pleasure assisting you in your vehicle purchase. Feel free to contact us or Karl anytime with any questio...ns.

  • 5.0 out of 5
    October 29, 2019

    Great experience, great deal, great people to work with. GM was there for entire transaction, finance ran smoothly. Got exactly what I was looking for... and then some.

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kip Grob

    General Manager

    (4.8) 16 reviews

  • 3.0 out of 5
    October 14, 2019

    The after hours drop off box is located between bushes, on the side of the building, with no pavers leading to it and no signs indicating it's location.... You literally have to step into mulch and between bushes to drop your key off, after hours. For those of us who work later than the dealership's service hours, the drop off box is a necessity. There were only a few envelopes and every one of them were wet. There was no pen. From a consumer's perspective, it feels like your Dealership is saying "go away. If you can't make it here within the window of our regular business hours then we don't need your business." This may not be the impression that your dealership wishes to convey; however, it was how I felt. After my vehicle was serviced, nobody called (I left 2 phone numbers) to let me know that the service was complete and my vehicle was ready for pickup. We own a Jeep, a Nissan and a Toyota and I have to say that employees at both the other dealerships are friendlier and the small details are not overlooked. My comments should not be construed as a complaint; I'm simply responding as honestly as I can to your solicitation for my feedback. I love my Jeep and would equally love to see your dealership take steps to match the service that we receive at the other aforementioned dealerships. Actual service on my vehicle was as expected, so I am happy with the service that was performed. Based on my experience, however, the overall experience lags behind other area dealerships. As a side note, this survey is forcing me to select employ names, when I do not know the name of the employees who worked on my car or whom I had interacted with. You may want to adjust your software for such a situation. Please ignore any name that I have selected, as it is your software forcing me to choose a name in order to submit your survey.

    2.0 out of 5
    Customer Service
    4.0 out of 5
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    2.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Suzie Buswell

    Receptionist

    NOT RATED

  • 4.0 out of 5
    October 4, 2019

    Very friendly and helpful staff! Sarge was great! Would have loved free oil changes as a bonus! Would recommend this dealership. I love my car!!

    5.0 out of 5
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    Not Applicable
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 3, 2019

    We just bought our tenth vehicle from King City. We never go anywhere else. Thanks for always being so easy to work with. Jerry was great!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 6, 2019

    We are happy with everyone who helped us, especially Dave Kniffen, who is a great sales guy. He stayed with us from beginning til the sale was finalized... and all paper work was finished

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kip Grob

    General Manager

    (4.8) 16 reviews

  • 5.0 out of 5
    August 27, 2019

    It just takes a phone call once your an established customer at King City or Ford Square. They have a large selection and good people trying to find the... vehicle you want at the price you need.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 21, 2019

    Second vehicle we have bought here.Roy Schmidt treated us great on both highly recommend you guys.Friendly service and you don't feel pressured

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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