Sunset Ford of Waterloo

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Reviews

Average Ratings

4.9
468 lifetime reviews. Includes reviews of Sunset Ford of Waterloo from DealerRater.com
  • Ford F150 platnium

    Great customer service, we're in allot because the great sales people.

    Dealer Response

    Thank you for taking the time to review us! We love to have regulars come into the showroom! Please let us know if there is anything else we can h...


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    Great customer service, we're in allot because the great sales people.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to review us! We love to have regulars come into the showroom! Please let us know if there is anything else we can help you with! Take care, Pete Heutel - General Manager


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  • Great experience!
    May 19, 2017

    Had no intention of buying a car until your salesman Michael Bicklein came & talked to us. Did such a good job that we ended up buying a Ford Esca...

    Sunset Ford of Waterloo

    We appreciate you taking the time to leave us a review! We¿¿¿re happy to hear about your great car buying experiences with Michael and our team, a...


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    Had no intention of buying a car until your salesman Michael Bicklein came & talked to us. Did such a good job that we ended up buying a Ford Escape which I just love!

    Does recommend this dealer
    Sunset Ford of Waterloo

    We appreciate you taking the time to leave us a review! We¿¿¿re happy to hear about your great car buying experiences with Michael and our team, and we look forward to helping you out in the future! Enjoy your Escape!


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  • Very friendly and helpful
    May 17, 2017

    Dave was very personable and knowledgeable as we searched for a car for my grandson. He was always available to answer His questions. If we can a...

    Sunset Ford of Waterloo

    Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts ...


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    Dave was very personable and knowledgeable as we searched for a car for my grandson. He was always available to answer His questions. If we can agree on a price I hope the service is as good and prompt as the sales experience has been

    Does recommend this dealer
    Sunset Ford of Waterloo

    Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time.


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  • New Focus
    May 15, 2017

    We had been to several dealerships in Illinois and Missouri looking to trade for a new car. Salesman Michael Bicklein and Finance Manager Jimmy W...

    Sunset Ford of Waterloo

    Thank you for the review and recommendation. We¿¿¿re glad you enjoyed working with Michael and Jimmy! We¿¿¿re proud to have them on our team as th...


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    We had been to several dealerships in Illinois and Missouri looking to trade for a new car. Salesman Michael Bicklein and Finance Manager Jimmy Williams at Sunset Ford treated us to exactly what we were looking for. No pressure, just a good deal that got better and better. We recommend Sunset Ford to anyone looking for a great deal. Will be going to them for all our service needs and return when it's time for another new car.

    Does recommend this dealer
    Sunset Ford of Waterloo

    Thank you for the review and recommendation. We¿¿¿re glad you enjoyed working with Michael and Jimmy! We¿¿¿re proud to have them on our team as they exemplify our values. We appreciate your business and we hope to work with you again.


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  • I was just lookin, but wow.
    May 6, 2017

    I went looking for a used but I left with new. Dave wedemeyer showed me new and used. Dave made the truck buying enjoyable and easy. Dave and the...

    Sunset Ford of Waterloo

    Thank you so much for your kind words and recommendation! It is wonderful to hear that Dave and the team made your visit with us fantastic. We tru...


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    I went looking for a used but I left with new. Dave wedemeyer showed me new and used. Dave made the truck buying enjoyable and easy. Dave and the team went out of their way to help. Dave let me choose the truck that fits my needs. He will not push you in a vehicle. Dave, Mike and Jim are amazing people to deal with. It kinda felt like I was hanging out with friends and buying a truck at the same time. I highly recommend buying from this amazing group of people. Dave and the team are very friendly. I will be buying from them again.

    Does recommend this dealer
    Sunset Ford of Waterloo

    Thank you so much for your kind words and recommendation! It is wonderful to hear that Dave and the team made your visit with us fantastic. We truly enjoyed working with you and we look forward to have you back again.


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  • Left our hot ride for a cool one
    May 1, 2017

    WOW!!!! Great service and Great sales!!! Wife's car was straying to give us AC problems and since we were on the edge about purchasing a Edge...

    Sunset Ford of Waterloo

    Thank you for your feedback! We¿¿¿re happy to hear about your great buying experience with our team and we can't thank you enough for your busines...


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    WOW!!!! Great service and Great sales!!! Wife's car was straying to give us AC problems and since we were on the edge about purchasing a Edge we came in and visited the folks here at Sunset Ford in Waterloo. Needless to say we were not disappointed. Micheal got us the deal we were looking for and Justin got our old car's AC fixed so we could trade it in. The best part was we didn't have to pay a dime to get the old one fixed because it was under extended warranty.

    Does recommend this dealer
    Sunset Ford of Waterloo

    Thank you for your feedback! We¿¿¿re happy to hear about your great buying experience with our team and we can't thank you enough for your business. We wish you all the best and we look forward to helping you out in the future!


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  • Great car buying experience
    April 30, 2017

    By far the most painless car buying experience ever! Dave, Mike, and Jimmy made a normally tedious, long process seem short and sweet. I would def...

    Sunset Ford of Waterloo

    Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your new car! Our team truly appreci...


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    By far the most painless car buying experience ever! Dave, Mike, and Jimmy made a normally tedious, long process seem short and sweet. I would definitely recommend this group and dealership to everyone! If my grandmother were still alive, I would send her there knowing she would be in good honest hands!

    Does recommend this dealer
    Sunset Ford of Waterloo

    Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your new car! Our team truly appreciated the chance to earn your business and we can't thank you enough for your recommendation. We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!


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  • Excellent
    April 29, 2017

    Michael was very well informed and was able to answer every question I had. He was very personable and easy to talk to. I really enjoyed my car bu...

    Sunset Ford of Waterloo

    We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!


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    Michael was very well informed and was able to answer every question I had. He was very personable and easy to talk to. I really enjoyed my car buying experience and will be a lifelong Ford customer.

    Does recommend this dealer
    Sunset Ford of Waterloo

    We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!


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  • New car purchase
    April 28, 2017

    I had an appointment with George Schneider to look at a new 2017 Ford Explorer. When I arrived the vehicle was parked out front and ready to go. ...

    Sunset Ford of Waterloo

    Thank you so much for your kind words and recommendation! It is wonderful to hear that George and the team provided you with a great experience, a...


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    I had an appointment with George Schneider to look at a new 2017 Ford Explorer. When I arrived the vehicle was parked out front and ready to go. Mr. Schneider was very personable and helpful and explained everything about the purchase very clearly. Mr. Schneider was with another customer when I arrived so he let me take the while for a test drive. When I returned, he showed me all the features andhow they worked. I didn't make the purchase that day but when I returned to make the purchase everything ran smooth. Jimmy Williams in the finance department was able to get me a good rate with one of their lenders. I had a good experience at Sunset Ford and would recommend them to friends and family.

    Does recommend this dealer
    Sunset Ford of Waterloo

    Thank you so much for your kind words and recommendation! It is wonderful to hear that George and the team provided you with a great experience, and we can't thank you enough for your business. We look forward to working with you in the future.


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  • New Car Purchase
    April 25, 2017

    When I stepped into Sunset Ford of Waterloo I was greeted by Michael Bicklein. He is friendly and was patient with me during my car search. I test...

    Sunset Ford of Waterloo

    It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Sunset Ford of Waterloo, we wish ...


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    When I stepped into Sunset Ford of Waterloo I was greeted by Michael Bicklein. He is friendly and was patient with me during my car search. I test drove multiple cars and visited the dealership many times. I purchased my new vehicle from here because of the great customer service provided by Michael. Jimmy Williams was also very nice and greeted me when he was there. He assured me he would give me the best deal possible and I feel I received a good deal for my new 2017 Fusion.

    Does recommend this dealer
    Sunset Ford of Waterloo

    It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Sunset Ford of Waterloo, we wish you many happy miles!


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