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Moses GMC Cadillac

(933 reviews)
Visit Moses GMC Cadillac
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–2:00pm
Sunday Closed Closed
New (304) 982-8835 (304) 982-8835
Used (304) 982-8800 (304) 982-8800
Service (304) 356-5699 (304) 356-5699

Inventory

See all 192 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since June 2008.
We have a skilled and knowledgeable sales staff with many years of experience ready to assist you with your new or pre-owned car buying needs. We offer the areas best selection of pre-owned and certified vehicles. Moses Downtown is West Virginias #1 Certified Pre-Owned Dealer offering a complete 117 Point Inspection on every vehicle in stock.
Come to Moses and experience the car buying process as it should be- Driven By You.

Service center

Phone number (304) 356-5699

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–2:00pm
Sunday
Closed

Reviews

(933 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The service was great The hours of appointment was not

The service was great The hours of appointment was not Not very considerate for people out of town

The service was great The hours of appointment was not

The service was great The hours of appointment was not Not very considerate for people out of town

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Danny! I'm sorry to hear the hours available for your appointment could not be more convenient for you with you coming from out of town. We do thank you for your patience and for your positive review of the service we provided. I have forwarded your review to our management team for follow-up to address this issue. Thank you for choosing Moses. We appreciate you.

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Danny and the crew are very helpful and never

Danny and the crew are very helpful and never disappointed,we appreciate them very much

Danny and the crew are very helpful and never

Danny and the crew are very helpful and never disappointed,we appreciate them very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kim, we're happy you found our staff to be so supportive during your experience here at Moses Cadillac GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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They are always so nice at Moses!

They are always so nice at Moses! I highly recommend them to anyone! The service is so phenomenal!

They are always so nice at Moses!

They are always so nice at Moses! I highly recommend them to anyone! The service is so phenomenal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Autumn, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Service was excellent — always is at Moses.

Service was excellent — always is at Moses. I have been a customer for over 15 years. Always will choose Moses.

Service was excellent — always is at Moses.

Service was excellent — always is at Moses. I have been a customer for over 15 years. Always will choose Moses.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sandy, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I just purchased an XT 5 Cadillac SUV from Bryan Shelton

I just purchased an XT 5 Cadillac SUV from Bryan Shelton at Moses in downtown Charleston WV. He was very attentive and helpful with our needs/purchase. I also appreciated the professionalism provided by Wes Tully In finance. I would highly recommend Moses!

I just purchased an XT 5 Cadillac SUV from Bryan Shelton

I just purchased an XT 5 Cadillac SUV from Bryan Shelton at Moses in downtown Charleston WV. He was very attentive and helpful with our needs/purchase. I also appreciated the professionalism provided by Wes Tully In finance. I would highly recommend Moses!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

David, we appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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I was met promptly by Brittany when I pulled into service

I was met promptly by Brittany when I pulled into service bay . She was very friendly, knowledgeable, helpful and great to work with. She asked if I needed help with anything else other than scheduled appointment also.

I was met promptly by Brittany when I pulled into service

I was met promptly by Brittany when I pulled into service bay . She was very friendly, knowledgeable, helpful and great to work with. She asked if I needed help with anything else other than scheduled appointment also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Danny, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

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Scheduling is easy, nice waiting area and thorough videos

Scheduling is easy, nice waiting area and thorough videos of your vehicle service needs. Brittany is pleasant to deal with.

Scheduling is easy, nice waiting area and thorough videos

Scheduling is easy, nice waiting area and thorough videos of your vehicle service needs. Brittany is pleasant to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

James, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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This place was Amazing to deal with!

This place was Amazing to deal with! Justin Robbins was excellent!! Thank you!! I recommend every one stops by here for the best deals

This place was Amazing to deal with!

This place was Amazing to deal with! Justin Robbins was excellent!! Thank you!! I recommend every one stops by here for the best deals

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ray, we're happy you found our staff to be so supportive during your experience here at Moses Cadillac GMC, INC.. Thank you again for choosing Moses Cadillac GMC, INC. and we hope to see you again.

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Another great experience with the service team.

Another great experience with the service team. From setting the appointment to driving out the door everything was smooth. Brittney kept me advised on what was needed and time of repairs. She is very knowledgeable, friendly and professional. Service after the sale keeps me coming back. Thank you

Another great experience with the service team.

Another great experience with the service team. From setting the appointment to driving out the door everything was smooth. Brittney kept me advised on what was needed and time of repairs. She is very knowledgeable, friendly and professional. Service after the sale keeps me coming back. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michael, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Great job very professional friendly people great to

Great job very professional friendly people great to watch video of the person working on my vehicle

Great job very professional friendly people great to

Great job very professional friendly people great to watch video of the person working on my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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