Turnpike Ford Of Charleston

(4.9) 10 reviews

Call This Dealer

New Used Service

Today's Hours

Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat Closed
Sun Closed

Reviews

4.9
10 lifetime reviews.
  • Turnpike did a great job
    October 24, 2016

    Turnpike did a great job getting the price we needed. The staff and Doc were very friendly. Someone greeted us as soon as we got out of the vehicle.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Great service
    September 13, 2017

    They did a great job working on my car. They got me in and out quickly. I'd highly recommend them!

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Turnpike worked very hard
    October 24, 2016

    Turnpike worked very hard to get me in the price range I needed. They even went out of their way to find the vehicle I wanted. Tom was excellent to wo...rk with.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

Read all reviews

Service & Repair

Service Reviews

4.9

2 lifetime reviews of the Service Department.

  • Great service
    September 13, 2017

    They did a great job working on my car. They got me in and out quickly. I'd highly recommend them!

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • GREAT OVERALL EXPERIENCE!!!
    December 21, 2011

    I recently moved here, and I needed a place to get my Expedition serviced. A friend from work recommended Turnpike Ford to me. I've been very pleased ...with the service I've received there. The folks in the Sales Department are also nice. My husband and I just bought a Focus there for our son. Our Salesperson was terrific, his name was Tom Crewger. I definitely would recommend him to others. Very good experience!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for taking time the to share your kind remarks. I will be sure to share your comments with the folks in the service department, as well as ...Tom Kruger. Sincerely, Steve Parsons, Dealer Principal, Turnpike Ford


Read all Service & Repair reviews
Service Pricing

    Multi-Point Inspection

    Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since July 2009

Turnpike Ford is a local family owned and operated group of dealerships, servicing the the needs of the Tri-State for over 43 years! Visit us on the Web at http://www.turnpikeford.com

"Home of the Best Price Guarantee!!!"
Turnpike Ford Of Charleston
7891 Maccorkle Ave Charleston, WV 25315
New (304) 925-0431
Used (304) 915-0161
Service (304) 915-0162
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.