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Reviews

3.3
Average based on 3 reviews
  • Out of state purchase worked out very well.

    I Purchased a used vehicle at Suburban Subaru and had a very good experience. Christy and crew sent pictures and answered all my questions. I made...

    Dealer Response

    Thank you Mike! It was a pleasure doing business with you. If you find yourself in the market for another car please give us the opportunity to ea...


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    I Purchased a used vehicle at Suburban Subaru and had a very good experience. Christy and crew sent pictures and answered all my questions. I made the deal even though I lived 4 states away and after taking the train everything went smoothly. From getting a ride to the dealership to their friendly staff putting car up on a lift for an inspection and a great road In West Virginia to do a test drive.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you Mike! It was a pleasure doing business with you. If you find yourself in the market for another car please give us the opportunity to earn you business. Thanks again, Christy


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  • Shopping for a used vehicle

    I sent an email and Christy responded very fast. I then made an appointment. When I got there everyone was extremely friendly and very helpful. I'...

    Dealer Response

    Thank you and let me know when you are ready. Thanks, Christy


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    I sent an email and Christy responded very fast. I then made an appointment. When I got there everyone was extremely friendly and very helpful. I'm still undecided of which used vehicle I want to purchase. When I am ready I will be coming back to Suburban Subaru to purchase my vehicle from Christy. I would recommend this dealership to anyone. Stop in and visit them. They have a great selection of new and used vehicles and if they don't have what you want they will work there hardest to find the vehicle that you want.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    Thank you and let me know when you are ready. Thanks, Christy


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  • Disappointed...

    The dealer never responded to my requests for information on a 2005 Subaru Forester. Tried twice. Other dealers that I have contacted using your w...

    Dealer Response

    Hello ChasnDogs, I am really sorry that your inquiry wasn't answered in a timely fashion. I was out of the office for a while. Is there anything ...


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    The dealer never responded to my requests for information on a 2005 Subaru Forester. Tried twice. Other dealers that I have contacted using your website responded within 24 hrs. I did want this car, but I will shop elsewhere. The dealer is close enough for me to visit, but I will NEVER shop there.

    Does not recommend this dealer
    Did not make a purchase
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    Dealer Response

    Hello ChasnDogs, I am really sorry that your inquiry wasn't answered in a timely fashion. I was out of the office for a while. Is there anything I can do to give us another chance to make it up to you? Again I am very sorry for the bad experience you had. Thank you, Suburban Subaru


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