Elk Grove Dodge Chrysler Jeep RAM

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Reviews

Average Ratings

4.5
846 lifetime reviews. Includes reviews of Elk Grove Dodge Chrysler Jeep RAM from DealerRater.com
  • Elk Grove Dodge helped me find the best car for me

    In late June I began having trouble with my car. After a few times of taking it back on forth from Lasher's service department John told me that m...


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    In late June I began having trouble with my car. After a few times of taking it back on forth from Lasher's service department John told me that my repair for the car was going to be way more than the car was worth especially considering all the previous work done to it. Ultimately, I ended up needed a new car so John immediately referred me to Jeremy in Sales. I looked online at the inventory and I spoke with Jeremy on the phone and told him I wanted to look at the civic on the lot. The next morning he had the car ready for me and I decided test driving only one car isn't the smartest thing, it lead me to my predicatment with my previous car. So we went back into his office and looked over more cars similar to the civic. I ended up spotting a Chevy Cobalt so we took it for a ride. I was so pleased with the car, it has less miles than the civic, it had the same features, and was cheaper. I purchased the Cobalt and have had it for about 6 weeks and I absolutely love it! I had a small issue with the windshield and I called the dealership and they told me to bring it in ASAP and they would fix it free of charge. They really take care of their customers and want them to keep coming back with their car needs. I would recommend Lasher Dodge and especially Jeremy, he was understanding of what I was looking for and didn't try to push a car I didn't want or need. (We ended up coming from the same small town too; small world) He is a good guy and I will come back to him with future car needs!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Excellent Service
    June 17, 2017

    The team was very professional. They try to make you comfortable. They have excellent prices. I would recommend the dealership and salesperso...

    Elk Grove Chrysler Jeep Dodge Ram

    Your recommendations are greatly appreciated and we thank you for taking the time to share your 5-star rating with us! We hope that your new car ...


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    The team was very professional. They try to make you comfortable. They have excellent prices. I would recommend the dealership and salesperson to all my friends.

    Does recommend this dealer
    Elk Grove Chrysler Jeep Dodge Ram

    Your recommendations are greatly appreciated and we thank you for taking the time to share your 5-star rating with us! We hope that your new car has continued in our efforts, and that you're enjoying comfortable, confident driving! Please let us know of anything else you should need moving forward! Best wishes, Emily Lasher Van Orden evanorden@lasherauto.com


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  • Great Experience
    June 14, 2017

    Elijah Hall helped us purchase our Jeep and he went above and beyond. His customer service was excellent l! We both enjoyed our time at the dealer...

    Elk Grove Chrysler Jeep Dodge Ram

    We want nothing more than to cultivate an enjoyable car-buying experience for our customers, and we're glad that every aspect of our efforts worke...


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    Elijah Hall helped us purchase our Jeep and he went above and beyond. His customer service was excellent l! We both enjoyed our time at the dealership and they played awesome music while we waited.

    Does recommend this dealer
    Elk Grove Chrysler Jeep Dodge Ram

    We want nothing more than to cultivate an enjoyable car-buying experience for our customers, and we're glad that every aspect of our efforts worked towards achieving that for you! We hope that your new Jeep continues in that trend, and that you get the most out of a wonderful vehicle! Please don't hesitate to let us know of anything else you should need moving forward! Warmly, Emily Lasher Van Orden evanorden@lasherauto.com


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  • Awesome
    June 4, 2017

    My wife and I were looking to purchase a new vehicle after doing countless hours of homework on the internet, we finally kicked into gear 1st of m...

    Elk Grove Chrysler Jeep Dodge Ram

    Your experience is a true testament to our efforts here! We are so honored to have earned your business amidst the competition, and can't thank y...


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    My wife and I were looking to purchase a new vehicle after doing countless hours of homework on the internet, we finally kicked into gear 1st of many stops was with elk grove dodge. In 3 days we stopped at 10 different dealerships. Elk grove was awesome, by far the best experience out of all places. We moved from elk grove only to come back and buy a jeep. Super nice people no pressure to buy and super great deal, no one couldn't come near this price at elk grove. I would recommend and would go back if we buy new again

    Does recommend this dealer
    Elk Grove Chrysler Jeep Dodge Ram

    Your experience is a true testament to our efforts here! We are so honored to have earned your business amidst the competition, and can't thank you enough for taking the time to share your high opinions of us! We hope that your new Jeep has been providing wonderful driving and great adventure thus far, and that you'll return to us for any of your future vehicle needs! Best wishes to you and yours, Emily Lasher Van Orden evanorden@lasherauto.com


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  • Great experience

    I purchased a new Ram truck over the holiday. I found the whole process easy with no pressure. The deals sold the merchandise and the sales perso...


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    I purchased a new Ram truck over the holiday. I found the whole process easy with no pressure. The deals sold the merchandise and the sales personal facilitated the choices. I would definately recommend.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Horrible experience
    May 26, 2017

    Tom Price didn't keep our appointment and the dealership refused to sell us the truck we were given a price on because we woul not give out our so...

    Elk Grove Chrysler Jeep Dodge Ram

    We're so sorry to hear that your experience with us seemed difficult. We take thorough precautions to protect both the identities of our clients ...


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    Tom Price didn't keep our appointment and the dealership refused to sell us the truck we were given a price on because we woul not give out our social security numbers. We already had the money to buy the truck and they refused to do business with us.

    Does not recommend this dealer
    Elk Grove Chrysler Jeep Dodge Ram

    We're so sorry to hear that your experience with us seemed difficult. We take thorough precautions to protect both the identities of our clients and the transactions taken on our end. It is important and vital to us that our business practices are handled in an earnest and strict manner, so that all parties involved are not jeopardized in any way. We hope that you understand that the information provided is purely to verify the purchaser and qualify the purchase, and our desire to do business with all those who reach out to us is very strong! We wish you the best nevertheless, Emily Lasher Van Orden evanorden@lasherauto.com


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  • I HAD A GREAT EXPERIENCE
    May 25, 2017

    I had a wonderful experience with the Sales person Keith as well as the loan office and finance guys! Great people who didn't play the Sales Game...

    Elk Grove Chrysler Jeep Dodge Ram

    We certainly respect that our customers come with any number of circumstances, just as we ourselves do, and we're so glad to have been able to off...


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    I had a wonderful experience with the Sales person Keith as well as the loan office and finance guys! Great people who didn't play the Sales Game and BS. They even respected the fact that i had a 1 year old baby with me and moved things along appropriately. Thank you guys for your great work

    Does recommend this dealer
    Elk Grove Chrysler Jeep Dodge Ram

    We certainly respect that our customers come with any number of circumstances, just as we ourselves do, and we're so glad to have been able to offer you a wonderful car buying experience! We hope that your new car is serving you and your young family well, and that you'll not hesitate to return to us for anything you should need moving forward! Wishing you the very best, Emily Lasher Van Orden evanorden@lasherauto.com


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  • Best Dealership I've been to with friendly staff.
    May 25, 2017

    Herbie was our salesman and was helping us out throughout this entire process. He was very kind and knowledgeable from the first time that I calle...

    Elk Grove Chrysler Jeep Dodge Ram

    We are so pleased to have been able to offer you such a wonderful, efficient experience! We go to great lengths to ensure that each of our custom...


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    Herbie was our salesman and was helping us out throughout this entire process. He was very kind and knowledgeable from the first time that I called in looking for my vehicle. He promised us a very good deal on AA new 2017 Dodge Ram 1500. I spoke to several other dealerships, and Herbie and this Dealership were by far the best, friendliest, most knowledgeable, and cheapest as well. Once we got to the dealership, on a very busy Saturday, Herbie had everything ready to go and had pulled out vehicle out from the back to the front before we even got there. Paperwork was quick and everything went really smooth. I would love to recommend Herbie and Elk Grove Chrysler Jeep Dodge Ram to anyone looking for a vehicle. Just an overall great experience.

    Does recommend this dealer
    Elk Grove Chrysler Jeep Dodge Ram

    We are so pleased to have been able to offer you such a wonderful, efficient experience! We go to great lengths to ensure that each of our customers feels as though their time spent with us is both worthwhile and personalized, and we're thrilled to have succeeded in your case! We hope that your new truck has been serving you wonderfully since, and that you'll return to us for any of your future vehicle needs! Thank you, Emily Lasher Van Orden evanorden@lasherauto.com


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  • All I ask for is the truth
    May 3, 2017

    True regret, although the truck I purchased is a nice one, the experience really left me feeling terrible. my distrust started off with the discov...

    Elk Grove Chrysler Jeep Dodge Ram

    We're incredibly sorry to read about your less than stellar experience with us. ¿¿It's a far cry from the service we strive to offer...as we typic...


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    True regret, although the truck I purchased is a nice one, the experience really left me feeling terrible. my distrust started off with the discovery of a large chip in the windshield, pointed out by my first passenger, I missed it on first look because it is hidden by the rear view mirror and difficult to spot from the exterior, however during the test drive, (the salesman Matt Cowen) never bothered to point it out, when asked later he conveyed he had seen it but didn't feel it noteworthy?! I was pressured into purchasing a exterior and interior treatment, which after research proved to be garbage so since I had not had it applied yet, I was able to have the cost removed which was an adventure in BS and lies too, I was made to drive back to the dealer to sign a required document, that turns out was simply a typed in my own words request for cancelation that could have been emailed or faxed. . During the purchase process I made a comment about having gas put in the truck, the second salesman stated "of course" which when later asked about turned out to be a "I am doing you a favor" . The saving grace to the experience is that I did have the support of two non sales people who were able to assist me in other ways, these two were very kind, understanding and one even apologized for the sales experience and mistakes.

    Does not recommend this dealer
    Elk Grove Chrysler Jeep Dodge Ram

    We're incredibly sorry to read about your less than stellar experience with us. ¿¿It's a far cry from the service we strive to offer...as we typically take great pride in our attentive and knowledgeable staff. ¿¿We'll certainly pass along your critique to our team as we work towards great improvements, and we hope that you'll consider giving us another chance in the future! ¿¿Wishing you the very best, Emily Lasher Van Orden evanorden@lasherauto.com


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  • Kept us on track
    April 18, 2017

    Special kudos to Tim Hoefling and his mechanic Jose for getting us back on the road last March 29th when our water pump and serpentine belt blew u...

    Elk Grove Chrysler Jeep Dodge Ram

    We are very pleased that we were able to save the day when you'd have otherwise dealt with quite a nightmare! We so appreciate that you took the ...


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    Special kudos to Tim Hoefling and his mechanic Jose for getting us back on the road last March 29th when our water pump and serpentine belt blew up. Stranded along hiway 104 heading for Arizona, Tim got us in and fixed later thay day and saved us from a real headache. Greatly appreciated, gentlemen....thanks for a job well done!

    Does recommend this dealer
    Came in for service or repair
    Elk Grove Chrysler Jeep Dodge Ram

    We are very pleased that we were able to save the day when you'd have otherwise dealt with quite a nightmare! We so appreciate that you took the time to share your experience with us, and hope that you know we're readily here for any of your future vehicle needs! Wishing you the best, and happy driving, Emily Lasher Van Orden evanorden@lasherauto.com


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