Lithia Chrysler Jeep Dodge Ram FIAT of Santa Rosa

4.7
(181 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
(707) 542-3331 (707) 542-3331

Inventory

See all 9 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2019.
Welcome to Lithia Chrysler Jeep Dodge RAM of Santa Rosa, The Home of Promo Pricing!, serving Santa Rosa, Napa, Sonoma, Vallejo and surrounding communities. Whether you're looking for a new car, truck or SUV or one of our top-quality pre-owned vehicles our goal is your complete satisfaction. Our experienced and knowledgeable sales staff is focused on matching your needs and budget with a vehicle that's right for you. Our award-winning service department is staffed by manufacturer-trained technicians trained on the latest techniques and features of today's vehicles.

So, give us a ring or stop by 2727 Dowd Drive in Santa Rosa.
The Home of Promo Pricing!

Service center

Phone number (707) 542-3331

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.7
(181 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

1.0

Worst company ever!!!

This company could care a less if you are safe or not! Sold me a car with tires over 7 years old!!! Not even safe for my kids to be riding in. Took proof of documents to Jeep and they didn’t care that they were unsafe!! Do not buy a car from these xxxx bags

Dealer response

Holly, Thank you for taking a moment to leave us your feedback. Your safety is our priority, so I would greatly appreciate the chance to speak with you about your experience. Please reach out to me at your earliest convenience. Josh Svihula Sales Manager jsvihula@lithia.com

4.0

Not overly pushy

Test drove the car I was interested in and only had about an hour, the sales person I worked with didn’t try to make me stay any longer and came back on a day that was better for me to purchase. Not overly sales pitchy and just an easy process

Dealer response

Thank you for the wonderful review! We are glad to know that you had a hassle-free experience at our dealership. Please let us know if we can be of any further assistance.

5.0

maintenance

Nick was my adviser for my service. He was very helpful and welcoming. Any questions I had he was able to help me with them. I definitely recommend.

Dealer response

Marisol, thank you for sharing your review! We're glad to hear that Nick provided you with such helpful service. We truly appreciate your business and your recommendation!

5.0

Vantastic!

Great Job helping get a van without having to shop out of town!

5.0

Jeep Cherokee 2020 at Lithia

Great, sincere and honest service by Phillip Royce Even though it was the busy part of the end of the year, Phillip and the rest of the staff accommodated this transaction in a pleasant and professional manner. Thank you all for the new car

Dealer response

Wow! It is reviews like this that really keep us motivated!

5.0

Nick service advisor

IOur best service appointment ever! Nick was the best ! We only waited for forty minutes to have our service completed.They recommended new window wiper bladeswhuch we needed!

Dealer response

Thank you for highlighting Nick in this review!

5.0

Ram 2500

Previous service writers have messed up badly. This guy did not. He will get back to me on getting my truck apliques fixed.

Dealer response

Thank you for the honest feedback!

5.0

Great customer service...

Lithia always goes out if their way to make my experience great. Been a customer since 2007 and will continue to send anyone and everyone I know there...

Dealer response

Hi, your wonderful feedback and rating mean a lot to us!

1.0

Complete disappoinment.

Found a Mustang on Cars.com. Emailed dealership of my interest. Didn't get a response. Called two days later and spoke with Jarret. He said he would have a salesman call me. Got a call from Jared. Asked him if he would check a few items on the car. He said he would call me back. Didn't hear back the next day. The following day, got a call back and was told the paint was 9 out of 10 and the rest of the car was very nice. Made a deal and booked a flight 750 miles away to get the car. Picked up at the airport 20 minutes late and when I arrived the Mustang was filthy. Took it for a test drive and it broke down on the test drive. Now I am 750 miles from home with no way home. Jarrod dropped me off at the Enterprise Rent A Car. Heather there was awesome. Spent the next day driving back home. It cost me over $500 to find out these guys are much less than truthful. Sales manager Josh said he would look into the situation and call me back. Never did. No one there has tried to contact me regarding this. Buyer beware. If you are flying there to buy a car, purchase a round trip ticket.

Dealer response

Hi, we regret to hear that your recent experience was anything less than exceptional. We'd like the opportunity to turn your experience around. Please reach out to Josh Svihula directly at (707) 636-9504 at your earliest convenience to discuss how we can turn this experience into a positive one.

5.0

Great service as always

Fantastic service. Zack is the service advisor that I work with. Zack takes care of my needs, great guy.

Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!

Read all 181 reviews