Dutch Miller Chevrolet Hyundai

It was okay. I hadn’t bought a vehicle for a while and they continued to hand me off to different sales person which was different. In the past once you got with someone they stayed with you during the entire experience. We were a thousand dollars apart on making a deal and we could not overcome that. So we made no deal.

I drove for 5 hours, and the car was sold without notice and had an appointment and everything.

My son had a oil change on his Hyundai elantra and was stranded on the interstate until we could pick him up which was 3 hours later because he was in Bridgeport Wv, they didn't tighten the oil plug and all of the oil came out of his car and it had to be towed back to Bridgeport. Dutch Miller never called me back and I called many times . We have bought 7 vehicles from them and I will not be going back .

Service man cordial, helpful and quick to answer questions. Also took us to waiting area and explained what available there

Great pricing with no haggling. Surprised to find out how well they reconditioned they're pre-owned vehicles. Don't see that with many dealers around here, especially Southern Ohio. Very friendly and energetic staff.

Went to look at a 2024 Trax. They (the Trax) are nice, BTW. When then wrote up a quote the price was jacked up $3K from sticker price. We asked and they said because they have it and others don't. Nope, not for me. I don't like dishonest dealers and I will not ever purchase from them. Won't even get into what they offered me for my car...what a joke.

I’ve bought cars from them then I took my son to buy one , what a piece of junk and they wouldn’t do anything to fix the car. However they sent me the $100 fee for recommending them. Then back last year I went with my manager to but her car they assured me I would get my $100 here it is 2 months later no $100 I was going to trade to a new Equinox but now no way not with them. They just are in it to make money and screw you. So buyer beware.

Everyone at the dealership is incompetent whether Hyundai or Chevrolet. Management is a joke they refuse to give you the best deal or even a fair deal. Wouldn’t recommend to my worse enemy. They will disturb you on vacation to remove a true review cause it they are afraid it will hurt their business.

My salesman, Jared Campbell, did an exceptional job. He was very accommodating and willing to do what was necessary to see that I left Dutch Miller happy. I give him a 10 and would recommend him to anyone.

Very disappointed after 15 + years of great service. I have been purchasing vehicles and having them serviced at Dutch Miller in Huntington for more than 15 years. The service has always been personal, professional and very accommodating. I have for years given Dutch Miller Service department 5 star ratings along with the notation "The people at Dutch Miller make the difference". I have recommended Dutch Miller for service and new car purchases to many over the year. Something has changed greatly in the service department and not for the better. The people working in the service department seem uninterested in offering service to the customer. That is to say it is very impersonal. Questions don't get answered and calls don't get returned. I just spent 45 minutes trying to get through to the service department to set up an oil change. I have called a local garage for the first time in years and set up an appointment to get the call serviced. I don't know what has happened to a once "above average bussiness" but if it continues it's current course I would not be surprised to see them out of business one day. I'm so sorry to see this happening Stars below (except for Customer service) is past experience and not present.